Benjamin James Watches Avis 

58
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Nice comfortable watch. Closing clasp is a little wonky. Expecting a microbrand from England but was shipped from Hong Kong gave me a little pause when opening. But overall product quality is good.... Voir plus

Noté 5 sur 5 étoiles

The Scarifour Ice Blue Mother of Pearl dial is stunning. I also have one in a champagne dial and it is beautiful. I just have to figure out how to change the links so it will fit my wrist proper... Voir plus

Noté 5 sur 5 étoiles

The 2 watches I purchased are beautiful (Scarifour Classic Orange Sunrise quartz and Scarifour British Racing Green automatic) and are so comfortable that if I didn't look at my wrist I wouldn't know... Voir plus

Noté 5 sur 5 étoiles

Stunning Watch with a Beautiful Mother of Pearl Dial I absolutely love this watch! The mother of pearl dial is just gorgeous—subtle, elegant, and it catches the light beautifully. The overall look... Voir plus

À propos de l'entreprise

  1. Société d'horlogerie
  2. aussi dans
  3. Horlogerie

Écrit par l'entreprise

Benjamin James Watches is founded by Benjamin J. Adams, a watch-obsessed designer with almost a decade of industry experience. Built on a passion for classic sizing, uncompromising quality, and exceptional wearability. Benjamin’s journey includes leading the watch division at another successful English watch brand, where he designed over 20 collections with 80+ variations, collaborating with the likes of Le Mans race teams and world champion athletes. At Benjamin James, we believe that the perfect watch is one where proportions and design work harmoniously to create a profound wearing experience. With a meticulous eye for detail, our founder’s personal journey was inspired by his love for classically sized watches—a passion instilled by his grandfather. This deep-rooted affection for timeless shapes drives our design philosophy, as we aim to offer watches that blend elegant aesthetics with surprising wrist presence. Our debut collection reflects this vision, emphasizing slim, balanced dimensions that marry subtlety with character in a distinctive rectangular case. Every Benjamin James timepiece is designed to be more than just a watch—it's a companion for every occasion, born from a rich heritage of craftsmanship and dedication. Benjamin James Watches is for those who value distinctive style, thoughtful design, and unmatched quality. We invite you to explore our collection and join us in our pursuit of redefining modern watch sizing.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

58 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(58)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Attractive timepiece

It's a little bigger than I expected, but the finish, fit, and uniqueness of the dial make it an attractive watch. The quick feedback and resolution of my customs issues made for a satisfying purchase experience and I would definitely recommend this watch to others.

3 juillet 2025
Noté 1 sur 5 étoiles

chinese parts

chinese parts. dont buy if you live in the USA Duty taxes are also crazy

24 avril 2025
Logo de Benjamin James Watches

Réponse de Benjamin James Watches

Hi there, thank you for your feedback and support. It is disappointing to hear that you had an unpleasant experience with the US tariff changes and it led to a one star review.

We are a UK company using Swiss / Japanese movements and some Chinese parts to achieve the best value and quality we can at the price point, and have had fantastic feedback on the quality of our watches from customers.

We welcome you to always contact us if any issues arise so we can find a solution together as we would not want you to have a disappointing experience.

Prior to the tariffs there were no issues with importing to the USA and unfortunately with the unpredictable changes it has led to some issues, which should now be improving as the policy evolves.

Please do get in touch if you would like any further help.

Best regards,
Benjamin Adams
Founder, Benjamin James Watch Company Limited

Noté 5 sur 5 étoiles

Benjamin James Green Scarifour Automatic

Website process to place my order went smoothly. My watch was shipped promptly and well packaged. I was kept updated about the delivery progress. The watch itself is beautiful and fits my wrist perfectly. I am very happy with my purchase.

23 avril 2025
Noté 1 sur 5 étoiles

Horrible experience

Horrible experience, ended up having to pay $492 more in tariffs/duties once I received the watch, from FedEx. Had I known I would be hit with these charges, I would not have purchased the watch... shady business.

23 avril 2025
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Réponse de Benjamin James Watches

Hi Daniel,

Thank you for your feedback and for supporting us with your order - we're truly sorry to hear that your experience was affected by customs issues.

As a UK-based brand, all orders are shipped from the UK, and we do clearly state on our website that international customers will be subject to local taxes, duties, or additional tariffs depending on their country’s regulations. Unfortunately, the recent changes to U.S. import policies have led to some unpredictable customs delays and extra charges, which are unfortunately outside our control.

Please rest assured that we are a legitimate business and that any customs fees you've paid go directly to your country’s authorities — none of that comes to us.

We’ve found that when issues like this arise, most customers reach out and we do everything we can to help. We're always here and happy to assist however we can.

If there's anything we can still do to support you, just let us know.

Best regards,
Benjamin Adams
Founder, Benjamin James Watch Company Limited

Noté 5 sur 5 étoiles

Sporty yet classy

This watch puts a smile on my face every time I look at it. Benjamin James created a watch that is sporty yet classy. Beautiful yet unusual it is in a class of its own.

24 mars 2025
Noté 5 sur 5 étoiles

Well proportioned, compelling value proposition

I have the Scarifour Automatic and was very impressed with the well-proportioned design, build quality and finish. When the opportunity presented itself to purchase the Classic, I took it and the watch arrived recently. Although it did not disappoint, I was somewhat surprised that the dial looks distinctly silver (as opposed to white in some of the photos).

24 mars 2025
Noté 5 sur 5 étoiles

Scarifour Automatic Green: Total Win.

The order shipped about a month earlier than I expected, which was such a treat. The Scarifour Automatic is absolutely gorgeous. It's at the same time understated and eye catching - it's really an interesting mix. I love the watch more than I even hoped I would. I couldn't be happier with the piece - a great addition to my collection. It is hitting well above it's price point in my opinion.

9 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

The watches might be good but the…

The watches might be good but the delivery service (by Fedex) makes me purchase anything again

21 mars 2025
Logo de Benjamin James Watches

Réponse de Benjamin James Watches

Hi Rui,

I’m sorry to hear you've had a frustrating experience with FedEx. From what I can see on the tracking information it looks like there was an unsuccessful delivery attempt today as they were unable to collect the required import tax payment. So I presume the watch hasn’t reached you just yet.

It's disappointing to hear that this has led to a one star review, especially as we’re always here to help and would have been more than happy to assist had we been contacted prior.

We care about the experience our customers have, not just with our watches, but with the journey from order to delivery. If any issues arise, we ask that you reach out to us directly so we can work with you to resolve them quickly.

We are sending a follow-up email to help get this sorted.

Best regards,
Benjamin Adams
Founder Benjamin James Watches

Noté 5 sur 5 étoiles

Great British designer doing beautiful…

Great British designer doing beautiful watches.

Just taken delivery of my Scarifour and absolutely love it. For the money, it feels well built.

The design is pure class. I got the purple face. Which changes colour depending of which way the light hits it.

Looking forward to see and owing this year's new release.

21 mars 2025
Noté 5 sur 5 étoiles

Worth the wait

Sometimes you make a purchase and end up with buyer’s remorse, especially when you have to wait a few months for delivery. This is NOT one of those situations. Worth every penny and every day I had to wait. Keep up the great work!

18 décembre 2024
Noté 5 sur 5 étoiles

High-quality timepieces high quality company

I met Ben at one of our red bar Manchester meetings when he came along and introduced us to his new watch conception. Ben is charming and very intelligent and also passionate in his ideas and a very genuine person I invested in start-up to help get his project started. When the project was completed and watches were delivered on time, I was amazed at the quality and standard at which everything was presented and delivered. I would highly recommend Benjamin James watches to anyone who wants a well-made comfortable to wear watch at a realistic price.

30 décembre 2024

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