I open an account in February, call them numerous times and they send me a wrong device wich I have to pay to sender back and after all it’s been a month and they still didn’t send me a new device, th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Been using Bestpass for about two years and it there is nothing bad you can say about him Mr. Customer Service is top-notch they answer their felt quickly when you need something and you never on hold... Voir plus
The team at Best Pass by Fleetworthy have been very informative, transparent and above all very helpful. They did not try to fit our business into their preset box. Instead adapting their services to... Voir plus
L'entreprise a répondu
Transponder works reliably, fees are reasonable and enough money is saved in tolls to make it worth while. Saves time too, since I dont have to keep track of due dates for toll payment or figure out... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bestpass by Fleetworthy is toll management software used by thousands of fleets and owner-operators for coast-to-coast coverage and simplified billing. By providing one account for all your tolls and a consolidated monthly statement, Bestpass reduces administrative work and saves you time. It offers advanced analytics to help reduce spend and a customer support team that handles your toll disputes. With Bestpass, you can estimate which routes and vehicles cost the most to save time and money as well as reduce violations and manual work by an average of 90% per fleet. This helps eliminate costly fees and manual work, allowing fleets to concentrate on more strategic projects. With customizable plans, Bestpass offers a solution for every size fleet. Owner-operators benefit from savings of 20% on average, while larger fleets save time with online transponder management and a single monthly toll invoice, improving operations and reducing costs. Bestpass is now part of Fleetworthy, with weigh station bypass, safety and compliance and toll.
Coordonnées de contact
500 New Karner Rd, 12205, Albany, Etats-Unis
- 888.410.9696
- info@bestpass.com
- bestpass.com
3,1
Moyen
65 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
very good everytime
21 septembre 2022
Avis spontané
Transporters devices are always working…
Transporters devices are always working and make practical to pass through weight stations and Tolls. The online portal is very clear and helpful. I got a statement balance from Maryland that for some reason the cameras do not recognize my trailer and was charging me a penalty but talking to customer service about this issue not only solve the situation but talk in my favor with Transportation Maryland department to take away fee and also to not pay toll, which I did not expected!! I also like that I can see all trucks transactions/tolls/ over the country with accuracy.
14 mai 2022
Avis spontané
Best pass
Best pass, need I say more? This pass is the only pass you need? I feel confident driving on any tollway knowing that I have a pass that will allow me expressed and discounted entry.
2 octobre 2022
Avis spontané
It was right to the point
It was right to the point, they got the job done. It was nice and respectful experience.
9 septembre 2022
Avis spontané
Bestpass is a great tool
Bestpass is a great tool to manage your toll expense. It allows for a deep dive into your spend. The staff is friendly if you need assistance.
28 septembre 2022
Avis spontané
Very helpful when setting up my…
Very helpful when setting up my account. People were very friendly
11 avril 2022
Avis spontané
There has never been any issues with…
There has never been any issues with best pass! That’s hard so believe I’m sure, but this is the only company I have never had any errors or issues
29 septembre 2022
Avis spontané
Always have a great experience when I…
Always have a great experience when I have to call for anything.
12 septembre 2022
Avis spontané
My review
Got all my tolls and transferred to pdf file to turn in for reimbursement.
28 septembre 2022
Avis spontané
For me great moment to participate and…
For me great moment to participate and contribute and this survey.
28 septembre 2022
Avis spontané
Nothing
The best decision I’ve made. I don’t need to worry about having cash anymore
28 septembre 2022
Avis spontané
Always quality customer service
I called to verify when my automatic payment would be deducted from my account. The Best Pass agent was polite and courteous. The agent verified the information and offered suggestions for adjustments to make my payment schedule more flexible if needed.
26 septembre 2022
Avis spontané
Been using Bestpass for about two years…
Been using Bestpass for about two years and it there is nothing bad you can say about him Mr. Customer Service is top-notch they answer their felt quickly when you need something and you never on hold, for that matter you really don’t need to call them anyway. They take care of everything with free pass waystation bypass it’s all simple and easy and cost-effective
28 septembre 2022
Avis spontané
Unpaid tolls…
Best pass is good and convenient for the most part but recently I've had a couple unpaid tolls sent to my house .I wish there was a better discount on tolls as well.
21 septembre 2022
Avis spontané
Very simple website and customer…
Very simple website and customer service is quick and helpful.
28 septembre 2022
Avis spontané
Always there when you have a question…
Always there when you have a question or à problem
28 septembre 2022
Avis spontané
Tried accessing paid toll data through…
Extremely reliable and seamless service. Should you need to connect with customer service, they provide multiple ways to interact and are fantastic!
26 septembre 2022
Avis spontané
After using mass ez pass for years…
After using mass ez pass for years their refill kept going up up up after hearing about best pass signed up immediately refills are half ,customer service is great you can actually talk to someone real easy to sign up and hassle free
28 septembre 2022
Avis spontané
The Bestpass platform is easy to use…
The Bestpass platform is easy to use and understand. I can research anything quickly and accurately. I highly recommend them for any operation.
12 septembre 2022
Avis spontané
Save me time Great people I just want…
Save me time Great people I just want to say thank you so much to everyone
28 septembre 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.