betano.ca Avis 

App slows down massively during peak sports hours namely Saturday and Sunday afternoons. It makes the app more or less unusable; good luck trying to make a 5 leg parlay across different sports. It’s also been this way for over 4 years.

Had a terrible experience with support. They introduced a fantasy option for user to play for free and win bet credits. i came second and won 50$ in bet credits and have been going back and forth with support now for over 10 days and I have never received my bet credits that i rightfully won in the fantasy. be weary as the support is very slow, they don't solve your case and you may never see bet credits you've won. There has been other issues with promotions but this was my main experience.

Good games nice customer service fast payout

I transfered my money into my account with these scammers and they received the money and never deposited it into my account and they are bringing every excise not to return mymoney.
Folks, these guys are untrustworthy and sketchy people donot get into bed with them.
they will do everything they can to steal your money.
I am surprised how government of Ontario has made them legal but they bring exuses that your account is not verified after actually verifying them in an email and then allow you to transfer money to their website but the problem is they never deposit the money into your betano account.
I have bank statements and all the official documents that proves Betano have deposited the funds into their acoount and I have uploaded those documents within Betano's system and they are still denying the funds is a testimony on how corrupt betano is.

If you are actually a profitable sports bettor which is less than 95% of people, DO NOT use Betano. They have great odds but they have now limited 2 of my accounts for being profitable. They took away $500 and they took away my bonus spins from referring friends. I use 6-7 other books with the same strategy and have had no issues.

Fast deposit but fast withdrawal not consistent but above average
Not bad with varieties of game to chose

The site is average, no better or worse than others. The deposit is convenient, and it works clearly. But the winnings are very rare, and the withdrawal is not the fastest. Therefore, I'm only giving it three stars.

Super fast withdrawls. Always recieve mine within half hour. Hit a few bonuses with good payout.

I tried it out of interest. The balance was topped up immediately, everything worked quickly. The games seem not bad, but I couldn't really win. I made a withdrawal, the funds arrived, but I had to wait a long time

Great game win so much money

Small selection of games. The graphics are lacking.

Best company for customer service and fairness.

​I had a truly impressive first interaction with Betano, all thanks to their exceptional customer service agent, Lucy. I received a free $10 promotion and was lucky enough to win $400. However, I ran into trouble attaching my bank account for a withdrawal since I had never deposited money on the site before.
​Lucy was beyond helpful. She not only guided me through the process of withdrawing my winnings but also gave me free spins for the time it took to resolve the issue. I expected to be met with a bunch of hoops to jump through—or worse, be told I couldn't withdraw anything—but that wasn't the case at all.
​Unlike many other casinos, there were no ridiculous stipulations or a maximum cash-out limit on the no-deposit bonus. Betano understands that a little goodwill goes a long way. This positive experience has convinced me to make Betano my regular casino. The $400 I won will surely find its way back into there account over time! Witch other casinos should know this and lightn the obscured terms and condition to incentivize players to Wana spend money on there platform.
​I'm incredibly impressed and will definitely be referring Betano to all my friends and family. Thanks, Betano and Lucy! You've set the bar high for customer service. (P.S. I used an AI to help me proofread and spellcheck this post, but the review itself is 100% real and based on my personal experience.)

Playing roulette only I've won combined 150k over 2 months across 5 casino apps. BETANO , was my #1 . There support agents make it easy to effortlessly withdraw, keeping me entertained the entire time. There withdrawals are so fast, by the time I can close the Betano app after withdrawal confirmation and open my bank account app. It's already there!!!

Had a technical issue during deposit. Reached out to support — heard nothing for over 48 hours. Then just got some vague copy-paste reply. Super frustrating.

I’ve played on almost every casino out there over the years and came across some great ones and some very terrible ones. Betano, to me, is at the top of my list for trust to get my winnings immediately as that is very important and the customer service is really good and quick. The promotions are good and they kick back k money to you along the way which I have never seen before which is awesome. They are my favourite casino for the last couple years as casinos come and go so in my opinion I would definitely try it out for those who haven’t before and yes, I am a real player fyi in a world of lies and false advertising.

I’ve wagered close to $1,000,000 in the past 3 months playing Live Casino at Betano — and what do I get in return? Nothing. No bonuses. No VIP status. Not even decent customer service.

A few months ago, after wagering around $200,000, I was granted VIP status, which was later revoked without any explanation or notification. Since then, despite dramatically increasing my play, there has been zero recognition. No rewards, no loyalty perks, absolutely nothing.

Their only upside is fast withdrawals, but that too is limited to Interac, which caps at $10,000/day — and they don’t support crypto, which is standard at most serious platforms today.

To make things worse, their support team is useless. It’s just copy-paste responses with no real help. You’re basically shouting into a void.

Betano clearly doesn’t value loyal or high-stakes players. If you’re expecting bonuses, recognition, or any level of respect for your activity — look elsewhere. This casino is all take, no give.

Great site
Bonus

Very professional and they have a great website