Better.co.uk Avis 9 979

Jamie was great and helped me understand what to do when the mortgage prices soared but then I was handed over to an account manager and the communication was very confusing. Only after the mortgage was approved did I get the “next steps” email explaining everything- I had different law services and the valuation and the bank contacting me with no idea what to expect or when, and it was all very urgent. The one time I responded to my account manager she took 2 days to reply by which time i had sorted out the scheduling issue myself. I also opted into the life insurance service and did the questionnaire with them but wasn’t informed the insurance company would take a health record from my GP, which was fine but felt strange to discover on my NHS app given I hadn’t given explicit permission

Our current deal is coming to an end, and we wanted to move to a new deal with minimum fuss. Deepak sorted it all in a short phone call. Very happy with the professional service provided by him and Kate. Would definitely use Better again!

Excellent service from team when I phoned to get help with uploading my ID. Excellent help from onsite trainer Lewis

Everyone at Better.Co.Uk have been brilliant. I can't fault their communicating, friendliness and professionalism.
It made remortgaging a breeze!

Ellie and Matthew were brilliant from start to finish, to get our mortgage application approved.
Really straightforward process, where they do all the hard work for us :)

Really pleased with this 5* service.
Having the app for contact made everything happen so quickly.
From initial point of contact with Mike to completion in less than 2 weeks!
Highly recommend.

Nafisa Qadeer and Gemma Miles were both correspondents for our mortgage application and have been more than helpful with giving us the information we needed and clarifying everything for us. We would definitely recommend better to help with finding a mortgage provider especially if you don’t have the best credit score.

Used better to find a mortgage for a 2nd home, really useful, quick and easy service. Thank you to Deepak and Kate for the help

Jessica was really helpful and arranged our mortgage expertly, thank you!

Very quick and easy process. Helpful and informative

The remortgaging process has been really simple and we got a great deal. Nafisa and Ellie were fantastic and kept me informed at each stage of the process.

I recently remortgaged with the help of a broker and had a great experience. They explained everything clearly, kept me updated throughout, and found me a much better deal than I expected.

The whole process was smooth and stress-free—definitely worth using a broker!

Very easy process, friendly staff and hassle free. They were more than happy to answer all of my questions which really reassured me.

Excellent service, couldn't thank the team enough. Brilliant every step of the way

Thank you for the company’s professional advice and service

I have used Better.uk twice now and also in its previous incarnation as Trussle. This latest experience was smooth and helped us secure the mortgage we wanted. Everything was quick, easy and everyone was responsive when we needed to discuss certain details. Will definitely use again.

We had a great experience with Better. Our mortgage advisor, Harry has been very helpful. He found a good product for us. Furthermore , Harry intimated us from time to time if there was a better product available and also took out the time to answer all our queries whenever we had any. Overall, it was a very good experience working with Better

I had a fantastic experience with Better.co.uk. I first approached them six months ago, and they managed to lock in a solid market rate for me early on, which gave me great peace of mind.

As we approached the completion day, they stayed proactive and managed to quote an even lower rate than before. The entire process was incredibly smooth and completely stress-free. I really appreciate their efficiency and dedication to getting the best deal for their customers. Highly recommended!

I had a great experience remortgaging with Better.co.uk. From start, Jamie and Amanda were extremely responsive and fast. Answering to my queries sometimes within minutes, and all of them in less than 24h. I also received monthly updates about the best rates, which were great because the rates dropped twice until I closed the deal with the new lender. I strongly recommend Better.co.uk and will be using them again when it's time to renew my mortgage.