Easy and quick to set up my excess insurance for car hire in Europe. Provides peace of mind without paying the extortionate cost of insurance from the car hire company. Have used Bettersafe for many t... Voir plus
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Lisez les avis des autres
I wanted annual UK hire car excess insurance and after careful consideration chose Bettersafe. Their website is easy to navigate with T&Cs explained clearly and without jargon. The policy was very com... Voir plus
I’ve used Bettersafe for years now and the price, process and customer service are all excellent. I had to make a claim a couple of years ago and there was no quibble and an early payout.
Easy to find what I wanted on the website (CDW insurance for overseas car hire), good price, all done and confirmed in a few minutes.
À propos de l'entreprise
Écrit par l'entreprise
Bettersafe.com is an insurance broker that specialises in selling excess products like car hire excess insurance, private car excess insurance, home excess insurance, travel insurance, income protection insurance, commercial vehicle excess insurance and gap insurance.
Coordonnées de contact
Unit 2, Building A, Marvan Court, 1 Waldegrave Road, TW11 8LZ, Teddington, Royaume-Uni
- +44 (0) 20 3740 4431
- enquiries@bettersafe.com
- bettersafe.com
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful and quick to pay valid claims
I've just renewed and have used them a number of times and always found them helpful. Unfortunately I've had to make 2 claims in the past, both of which they paid quickly.
23 octobre 2025
Réponse de Bettersafe.com
Hello Andrew, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Clear and concise explanation of cover
Clear and concise explanation of cover.
Makes me feel reassured
21 octobre 2025
Réponse de Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Great service
Great service, had a tyre puncture on my rental, which I had to pay myself.
Bettersafe told me immediately their policy is covering, on return submited claim, completed and money received in a week. No issues, smooth process.
8 septembre 2025
Réponse de Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
GOOD VALUE FOR MONEY
Just renewed our policy for another year. No increase in premium. Good value for money. Very satisfied with the service provided.
18 octobre 2025
Réponse de Bettersafe.com
Hello Alexander, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
I have used better safe twice now be it…
I have used better safe twice now be it appears to offer good value for money.
Thankfully I haven't had to use it.
12 septembre 2025
Réponse de Bettersafe.com
Hello Peter, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Mark, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Good competitive price for trip to USA
8 octobre 2025
Réponse de Bettersafe.com
Hello Andrew, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello David, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Brian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Second year with Bettersafe
This is my second year with Better safe. Fortunately, having rented cars abroad on 3 separate occasions, I have not had to claim so I cannot comment on that aspect of the policy or service.
However, I chose Bettersafe for the following reasons. Firstly, the policy wording is much-more straightforward than many competitors. The schedule is only 6 pages and is written clearly. Secondly, the cover levels, and cost, are comparable to most other providers including those shown on 'Which?' as Best Buys of Recommended Providers. In fact Which? incorrectly state that some events/parts of the vehicle are not covered, when in fact, they are. The only significant 'omission' in cover is that Personal Belongings are not covered. However, they are protected under our general Travel Insurance policy. This policy focusses on the 'car' not wider insurance risks. All good so far.
1 octobre 2025
Réponse de Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy no fuss to renew and with a…
Easy no fuss to renew and with a discount for existing customer. Also needed to claim this year for a small dent picked up in carpark - settlement was easy and quick. I happily recommend this company.
26 septembre 2025
Réponse de Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Very clear website and purchasing…
Very clear website and purchasing process, as well as excellent prices for good coverage. I bought a worldwide annual policy with included CDW and SLI cover. Of course the real test will be if I ever have to make a claim, but after reading the reviews I have no doubts that it would be similarly efficient.
23 septembre 2025
Réponse de Bettersafe.com
Hello Colin, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Renewal is easily done online
Renewal is easily done online. Very reasonable priced. Covers worldwide.
20 septembre 2025
Réponse de Bettersafe.com
Hello Karen, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Competitive pricing
15 août 2025
Réponse de Bettersafe.com
Hello Jackie, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
A must have alongside any car hire booking
An excellent customer service and overall company with competitive prices. They are really responsive via email which helps hugely when navigating a claim.
I would never hire a car without their insurance which is so much cheaper them through car hire companies or brokers and much more reliable.
21 août 2025
Avis spontané
Réponse de Bettersafe.com
Hello Angus, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Great Savings On Car Hire Excess Protection
Continue to use BetterSafe to provide Excess Insurance when I hire cars several times during the year providing me peace of mind and great savings in not taking up the car hire company's insurance.
However, in latest renewal realised that schedule shows 10:00 to 23:59, rather than 10:00 to 10:00.
This should have been clear at time of renewal, hence 4 stars.
17 septembre 2025
Réponse de Bettersafe.com
Hello Chris, Thank you for your feedback — it's much appreciated.
Regarding the timings on your schedule, a member of our team will be in touch with you shortly to discuss this further.
Best wishes,
The Bettersafe Team
Does exactly what I need
17 septembre 2025
Réponse de Bettersafe.com
Hello Ronnie, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Always easy to deal with.
Always easy to deal with.
Renewal was so easy, took no more than a minute or two.
17 septembre 2025
Réponse de Bettersafe.com
Hello Dale, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Stephen, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
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