Easy to find what I wanted on the website (CDW insurance for overseas car hire), good price, all done and confirmed in a few minutes.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Called twice to ask questions before buying a policy. No long hold times, no jumping through endless hoops. Humans picked up the phone and were helpful, polite & professional. I could not wish for mor... Voir plus
L'entreprise a répondu
Have used for a number of years. Unfortunately had a problem with a pothole in France. Hire car company charged for excess for damage. Better safe claim was handled immediately with clear instructions... Voir plus
L'entreprise a répondu
Very very easy process to purchase XS Protection insurance for an up and coming car hire trip to France. Premium was fantastic value for money with 7 days cover from Bettersafe.com costing only margin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bettersafe.com is an insurance broker that specialises in selling excess products like car hire excess insurance, private car excess insurance, home excess insurance, travel insurance, income protection insurance, commercial vehicle excess insurance and gap insurance.
Coordonnées de contact
Unit 2, Building A, Marvan Court, 1 Waldegrave Road, TW11 8LZ, Teddington, Royaume-Uni
- +44 (0) 20 3740 4431
- enquiries@bettersafe.com
- bettersafe.com
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Bettersafe.com
Hello Darren, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello David, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Great company, highly recommend
Always a personal and friendly service. I had a problem buying online and got a phone call back the following morning. All sorted by phone by a lovely worker, Kate. We have used Bettersafe for several years for car hire excess cover, claimed once which was so easy to do. I wouldn't use any other company!
19 mai 2026
Réponse de Bettersafe.com
Hello Ann, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy jargon free process
The whole process was very easy to follow & took less than 15 minutes to complete. Very satisfied.
17 mai 2026
Réponse de Bettersafe.com
Hello Neil, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Great prices and service
Great price but as important is the great service. I have Excess Insurance and Breakdown Insurance and wouldn’t go anywhere else.
16 mai 2026
Réponse de Bettersafe.com
Hello Graham, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Excellent service as always and so easy…
Excellent service as always and so easy to renew the cover
14 mai 2026
Réponse de Bettersafe.com
Hello Graham, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Always felt safe using this cheaper…
Always felt safe using this cheaper alternative to hire company excess protection insurance. Used for several years but only had to use it 2 years ago for the first time. They paid out with no quibble over the claim. Excellent service. I have paid again for 2026/7.
8 avril 2026
Réponse de Bettersafe.com
Hello Eric, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Great service
Very easy to contact them when making a claim and prompt payment.
Easy to renew online
12 mai 2026
Réponse de Bettersafe.com
Hello Marie, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Thankfully I didn’t need to make use of…
Thankfully I didn’t need to make use of the policy but it was reassuring to know it was there.
6 avril 2026
Réponse de Bettersafe.com
Hello Alan, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Have used for a number of years
Have used for a number of years. Unfortunately had a problem with a pothole in France. Hire car company charged for excess for damage. Better safe claim was handled immediately with clear instructions for photos of accident etc. Received claim three days later. Very confident in their support and service
1 juillet 2025
Réponse de Bettersafe.com
Hello Julian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Dead easy to use.
6 mai 2026
Réponse de Bettersafe.com
Hello Eamonn, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Every thing was simple which made…
Every thing was simple which made things so much easier. Thank you!
6 mai 2026
Réponse de Bettersafe.com
Hello Harry, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Have used the last few years for Car…
Have used the last few years for Car Hire Excess Insurance cover for our annual trip to Spain. It suits our needs and they have provided competitive price plus 10% discount for return custom and most importantly avoids the pressure selling when collecting the car which we had experienced in the past
3 mai 2026
Réponse de Bettersafe.com
Hello Helene, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Bill, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Fantastic service- I have had my policy…
Fantastic service- I have had my policy for a few years and never had to claim- this week submitted a claim on Wednesday and money in my account Thursday- no questions no hassle. Awesome highly recommend.
30 avril 2026
Avis spontané
Réponse de Bettersafe.com
Hello Sally Anne, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Adrian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
As usual the staff were great this time…
As usual the staff were great this time it was Katie very easy on the phone nice to deal with a human being as opposed to a machine 👍😀
30 avril 2026
Réponse de Bettersafe.com
Hello Frank, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Mark, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Frank,
Thank you for taking the time to share your feedback. We’re very sorry to hear about the difficulties you experienced when trying to connect with our call centre.
Please be assured that we are currently investigating this issue to understand why calls may have been dropping and to prevent it from happening again.
We truly appreciate your continued trust in choosing a policy with us and hope this experience won’t discourage you from using our services in the future.
Once again, we sincerely apologise for any inconvenience caused.
Best Wishes, The Bettersafe Team.
Very easy to buy
22 avril 2026
Réponse de Bettersafe.com
Hello Anthony, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
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