Exceptional customer service and extremely prompt delivery. I am beyond impressed by this business' helpful and friendly approach to its customers. BSS's range of products is thoughtfully curated and... Voir plus
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Really disappointed with my order. I bought a comb and a water spray bottle and even paid extra for next day delivery, but it didn’t arrive as promised. I needed it today, and there was no update or e... Voir plus
L'entreprise a répondu
Phone call within 5 mins of placing order explaining a product out of stock but the swapped over once discussing with me, lovely customer service. And super fast delivery? Cannot believe I placed my o... Voir plus
I ordered 2 tubes of colour and I got sent one of the wrong tube of colour. I panicked because I needed it for my client the day after I received the order. So I rang the wholesaler and they said they... Voir plus
À propos de l'entreprise
- Grossiste en produits de beauté
- Magasin d'articles de coiffure pour hommes
- Vendeur de meubles en gros
- Magasin de produits capillaires
Écrit par l'entreprise
Better Salon Supplies are a family run business, based in Market Deeping close to Peterborough. We were established in 2013 and sell hair, beauty and barber equipment to the trade. We stock some of the industries leading and popular brands which include Wella Professional, L’Oréal Proffesionnel, Italy Aquarely, Wahl Professional, Gamma +, YS Park, Passion, Procare, Joewell, Kasho and many more. Our furniture range consists of REM, Salon Fit, SkinMate and Takara Belmont. We have a Takara Belmont furniture showroom on site which is open by appointment 7days per week. For local customers within 30 miles of our store, we offer Sameday and Nextday delivery*; Tuesday - Friday For customers further afield, we have a website, and offer free standard delivery or Nextday. Delivery is Monday - Friday and excludes Bank Holidays and weekends, subject to terms and conditions. Better Salon Supplies are fast becoming the leader in Salon and Barber furniture and can help with designing your salon and through to installation too. Once you have bought your furniture it doesn’t stop there as we are also authorised to maintain and service your Takara Belmont items too. On staple items such as hair colour, bleaches and sundries, we have started to offer bulk buy pricing to help you save money on the items you use the most.
Coordonnées de contact
12 Blenheim Way, PE6 8LW, Peterborough, Royaume-Uni
- 01778346585
- sales@bettersalonsupplies.co.uk
- bettersalonsupplies.co.uk
4,5
Excellent
66 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Exceptional customer service and extremely prompt delivery.
Exceptional customer service and extremely prompt delivery. I am beyond impressed by this business' helpful and friendly approach to its customers. BSS's range of products is thoughtfully curated and features high-quality products and useful accessories. Advice was a phonecall away and my chosen items arrived via Royal Mail in perfect condition. I'd give you 10 stars if I could! Thank you.
30 juillet 2026
Avis spontané
First time ordering and was great…
First time ordering and was great service , fast shipping
10 novembre 2025
Really disappointed with my order
Really disappointed with my order. I bought a comb and a water spray bottle and even paid extra for next day delivery, but it didn’t arrive as promised. I needed it today, and there was no update or explanation from the website. Not reliable at all — definitely won’t be ordering from here again.
11 novembre 2025
Avis spontané
Réponse de Better Salon Supplies
Dear Shad
I’m sorry to hear you are disappointed with our service.
Unfortunately you placed your order at 16:41 on the 10th November, this is nearly 4 hours past our cut off for next day delivery. It was therefore despatched yesterday for delivery today.
Information is displayed throughout our website, highlighting the cut off time of 1pm for Next Day delivery and also at checkout.
Kindest
BSS
Helpful staff…
Had a slight problem with my order which was rectified straight away. Pleasant and helpful young man, would order again from them
22 octobre 2025
Products arrived when supposed too and…
Products arrived when supposed too and good prices
20 juillet 2025
Very efficient
Delivery arrived within 48 hrs of ordering. It was packed well. Woukd definitely use BBS again.
7 mai 2025
Fast delivery and well packaged goods…
Fast delivery and well packaged goods to ensure safe delivery of items.
30 avril 2025
Fast delivery and very good product
Fast delivery and very good product. I couldn’t ask for more. Thank you!
11 avril 2025
Item incomplete
Item pictured with a pump, but did not come with a pump. When I contacted customer service they did not reply.
7 avril 2025
Réponse de Better Salon Supplies
Dear Nabiha
Thank you for taking the time to review our business.
I would like to assure you we did reply to you when you emailed us regarding your order of L’Oreal Shampoo, our response may have gone to your junk mail.
I explained that the image was for illustration purposes only and the pump is always sold separately. Trade professionals who purchase L’Oreal regularly will know this. The imagery we use on our website is supplied to us by L’Oreal Professionnel, so we don’t have any control over what they supply us.
If you have used L’Oreal Professionnel or most other professional hairdressing backwash size shampoo and conditioner, I’m sure you will know this.
Kindest
Ady
Better Salon Supplies.
Great product
The REM stool arrived on time and in perfect condition. It’s a great product—comfortable, sturdy, and well-made. Really impressed with the quality and how smoothly everything went. Definitely recommend it!
30 mars 2025
I ordered 2 tubes of colour and I got…
I ordered 2 tubes of colour and I got sent one of the wrong tube of colour. I panicked because I needed it for my client the day after I received the order. So I rang the wholesaler and they said they will send out the right one the next da and said I don’t need to return the wrong tube. I’m really pleased with the customer service I received and will continue to use better salon supplies.
25 mars 2025
Order placed just before 1 pm arrived…
Order placed just before 1 pm arrived the next morning as advertised excellent service
13 mars 2025
Réponse de Better Salon Supplies
Thank you for your positive review.
Great service
Great service, product and delivery.
If they say they’ll call you back, they do - which is refreshing these days!
27 février 2025
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