Overall Betti isnt too bad, good selection of the top games and providers. Where it falls down is the Withdrawal process. Painfully slow and limited to £2000 at a time. The option to lock withd... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Been woth this company for years i can say its gone to the pits put 60 pound in on 20 p spins no feature when u do win its poor pay win this sites gone to the dogs shame really could of been one of th... Voir plus
L'entreprise a répondu
Changing to 1 star .Bought a game for 10.30 euros , the game showed- Error 5015 or something , went to the chat room just to be told , that the they cant see my bonus buy , and that no money has been... Voir plus
L'entreprise a répondu
Big bass Halloween still not working 4 weeks now all they say clear browser caches try different device my freinds can’t play it either on there devices so it’s there end the problem and say try other... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
About us Betti1 Casino was actually built by people who love to play. People who, after years of working behind the scenes in the gambling industry, realized that most sites feel a bit robotic and "one-size-fits-all." So, they took things into their own hands and decided to change that with one simple goal - Create a transparent, energetic space where professional experience serves users’ passion for the game ! Moreover, here at Betti1, we believe rewards should actually mean something. So our promotions are built around you - our users —timed and tailored to each and every specific playstyle. That way either you play for fun or play to win big, we make sure the perks match the energy you bring. That’s why at Betti1, everyone is their own VIP. Our game library is just as hand-picked as our rewards. We’ve filled it with the world’s best slots and live casino games, choosing every title for its fairness and entertainment value. And all that backed with a rock-solid, secure system, offering a wide range of trusted payment methods, and handling everything in the background so you can stay focused on the fun. Betti1 is a platform built by players, for players, where safety and excitement go hand-in-hand
Coordonnées de contact
Royaume-Uni
- betti1.com
2,1
Bas
326 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Been woth this company for years i can…
Been woth this company for years i can say its gone to the pits put 60 pound in on 20 p spins no feature when u do win its poor pay win this sites gone to the dogs shame really could of been one of the best sites out there
8 mai 2026
Avis spontané
Réponse de Betti1
Dear Anthony,
First of all, thank you for being a loyal member of our site for so many years.
Additionally, do note that we're truly sorry to hear that your recent experience has been so disappointing, but please be assured that all our games use a Random Number Generator (RNG) to ensure every spin is completely random and fair. This means that while results can fluctuate, the outcomes are never predetermined or influenced by the site.
Finally, we really hope to see your luck turn around and provide a much more enjoyable session in the future
Best regards,
Big bass Halloween still not working 4…
Big bass Halloween still not working 4 weeks now all they say clear browser caches try different device my freinds can’t play it either on there devices so it’s there end the problem and say try other games no I won’t try other games I will go elsewhere and play it there loss
6 avril 2026
Avis spontané
Réponse de Betti1
Hi there,
We hear you loud and clear. If multiple people are experiencing the same issue across different devices, most probably, the problem isn't on your end, so we apologize for the repetitive troubleshooting advice you've received.
Still, in order to escalate immediately to our technical team for a deep-dive investigation, could you please share your account details?
Once we have that, we can track exactly what is happening when you try to load the game and work on a definitive fix.
Regards,
Changing to 1 star .Bought a game for…
Changing to 1 star .Bought a game for 10.30 euros , the game showed- Error 5015 or something , went to the chat room just to be told , that the they cant see my bonus buy , and that no money has been deducted!!!!!!@ So im a liar ? After all these years . I aint playing there anymore .Mila was absolutely useless , horrible horrible site , keep my 10 euros im permanently out from here
5 mai 2026
Avis spontané
Réponse de Betti1
Dear Agita,
Please accept our sincerest apologies for the misunderstanding during your chat with our agent. We recognize that your experience was frustrating, so we have conducted a thorough investigation into your account activity to provide you with a clear and accurate timeline of what occurred.
After a deep dive into our technical logs, we can confirm the following details regarding your session:
5 May 2026, 18:03:00 UTC: You successfully placed a 10.30 EUR bet (Bonus Buy).
Balance Adjustment: Immediately after placing this bet, your account balance was correctly adjusted from 18.02 EUR to 7.72 EUR
5 May 2026, 18:03:05 UTC: The game round concluded. We can confirm the round resulted in a win of 4.60 EUR.
Final Balance: Once this round closed and the winnings were credited, your total account balance stood at 12.32 EUR.
We have confirmed that the "Error 5015" you witnessed was a visual synchronization error; however, the bet was processed by the server and the subsequent winnings were successfully added to your balance.
Finally, do note that we are making it a top priority to ensure our support team is better equipped to identify these specific technical hiccups in the future so that no player is left feeling unheard.
Thank you for your patience while we verified these details, and once again, apologies for the issue you've experienced
Warm regards,
Overall Betti isnt too bad
Overall Betti isnt too bad, good selection of the top games and providers.
Where it falls down is the Withdrawal process. Painfully slow and limited to £2000 at a time.
The option to lock withdrawals is not here, so has cost me thousands in reversed withdrawals on the odd occasion that i have a nice win.
My fault entirely but not helped by the addiction to gambling and the extremely long wait in processing times.
Should be pretty instant in the days of instant transfers... like it is when you deposit!
26 avril 2026
Avis spontané
Réponse de Betti1
Hi Andy,
Thank you so much for sharing such detailed and honest thoughts; we highly appreciate the feedback.
It is great to hear that you’re enjoying the selection of games and providers, but it is clear that the withdrawal experience has been a significant point of frustration.
Still, by any means, your transparency helps us understand exactly where our service needs to improve to better support our players, so we hope you'll see the changes we're working on very soon
Thank you once again
Warm regards,
RTP is absolutely dreadful
RTP is absolutely dreadful. Especially on pragmatic and hacksaw games. That excitement you feel when hitting a bonus is none existent because you already know that it is only going to be a very small win, absolutely no fun playing on this site and I've closed my account.
16 avril 2026
Avis spontané
Réponse de Betti1
Hello, thank you for sharing your feedback with us.
We are truly sorry to hear that your recent experience didn’t live up to the excitement we strive to provide.
And while we understand how frustrating it feels when a bonus round doesn't result in the win you were hoping for, do note that we host games from top providers for which the outcomes and RTP (Return to Player) are determined by certified Random Number Generators to ensure fairness for everyone, including yourself
With that being said, we also completely respect your decision to close your account if the experience is no longer enjoyable for you.
We wish you the very best
I wonder how and when will anybody wins…
I wonder how and when will anybody wins on this casino
Even if you get a win in 5 minutes you lose it all just talking from pure experience
I suppose we all have something to say as we never win anyways
11 avril 2026
Avis spontané
Réponse de Betti1
Hi Daniel,
In response to your review first of all we wanted to clarify the fact that all of our games operate using a Random Number Generator (RNG), which ensures that every single spin or hand is completely random and independent of the last.
And while this means the outcomes are fair, we understand how discouraging a "dry spell" can feel.
That's why if there is any specific experience you refer to - kindly share with us your account information and we'll be more than happy to further investigate any potential issues for you
Warm regards
Withdrawal Issues :(
**Update - It is now 5 days since I processed with my withdrawal. On the 10th, they actually cancelled my withdrawal whilst asking for proof of cards. I sent the proof across immediately but the withdrawal was still cancelled, so the “clock” restarted. It’s now 2 days since I sent those documents and the verifications team still haven’t verified anything, and my payment has not been sent. The customer service team are lovely but claim they can’t give any updates or time frames without the verification team. They’ve also said there’s no way for me to contact the verifications team directly. It’s getting to the point this is causing me so much stress that it’s affecting my health. Everything seems to be in the hands of the verifications team, and it feels customer service have no power to expedite their processes / ask them to speed up. It’s been 5 days, when all over their website they say everything will be processed within 48 hours. I’m at a complete loss.
Sadly l too am starting to have issues with my withdrawals that it seems others have faced. I've used this site, and have been verified, for months.
I recently had a big win, and requested the withdrawal and I'm having issues. I was told on numerous occasions that the withdrawal will stay pending for 24-48 hours, but usually it's much less time than 48 hours. This is already quite a lengthy amount of time compared to other casinos but l accepted it and thought surely it'll be sent sooner as I'm already verified. As soon as I won, l also uploaded an extra proof of bank / payment to show my deposits leaving my account to get ahead of everything, as I thought they might ask. This was quickly accepted.
At this stage, over 72 hours have passed and my withdrawal is still pending. After speaking to the Betti team, they have said it'll take longer because it's a large amount and multiple requests. Regardless, the maximum withdrawal per day is €2000 so they should be able to process this in line with their withdrawal times of 24-48 hours as they display. Nowhere does it say it'll take longer if you have a big win.
l've since emailed again and they have reassured me that they’re not scammers, and that they’ve escalated the matter to the payments team but they can’t give a time frame. Truly, I don’t know what the “matter” is, or what the issue is that’s causing this delay? My account is fully verified, I didn’t use any sort of bonuses so there aren’t any wagering issues. I deposited using my bank card via Apple Pay (and also via bank transfer previously), the account I am withdrawing to is also the one I used. There are no true reasons for this delay.
I am none the wiser as to why there’s a delay. Whilst their team is so friendly, it still is incredibly anxiety inducing when they are holding so much of my money that I won. I am given no real update other than it’s taking a bit longer and it is being looked into - but I don’t know *why* it’s taken longer and I don’t know when I can expect my money. We’re now heading into a weekend.
Day to day, this is a great site to play. The games are good, deposits quick, customer service friendly. Sadly, when it comes to withdrawals it seems to be a whole different story. I'd happily update my review / delete once the money arrives with me, but at the moment I am a serious amount of money down, with what seems like no hope of getting my winnings any time soon, if at all.
10 avril 2026
Avis spontané
Réponse de Betti1
Hi Deb,
Congratulations on your recent winnings! It’s always exciting to see a big win, and we’re thrilled for you.
I'm reaching out to let you know that we have now officially started processing your pending withdrawal requests and the funds from the first withdrawal in the amount of 2000 EUR are already paid.
As for the remaining pending withdrawals we'll continue with the payout within our standard withdrawal limits
In the meantime, huge congrats again, and apologies for the delay you've experienced during the verification process
Best regards,
I dont know why this site as such bad…
I dont know why this site as such bad reviews, i always manage to get a lot of bonuses and have cashed out a few times with no problem, they have loads of games to choose from. I'm more than happy with this casino and would recommend
4 avril 2026
Avis spontané
Réponse de Betti1
Dear Penelope
It’s great to hear you’re having such a good run! We really appreciate the recommendation, and it’s a perfect example of how every experience here is different and purely down to luck on the day.
Thank you for your kind words and feedback
Warm regards,
Awful site
What an awful site every single game dead spins over £70 on 20p stake 1 bonus which paid £6. 1 of the slots actually showed 3 bonus symbols but when the spin finished it randomly disappeared absolute con. tried many different slots rtp is non existent and impossible to hit bonuses. You also can only withdraw a minimum of £100 which with the way the slots play is going to be impossible avoid!
4 avril 2026
Avis spontané
Réponse de Betti1
Dear Jamie
We are sorry for your frustration, but please be assured that all our games are governed by a certified Random Number Generator (RNG), meaning every spin is a purely independent event based on luck rather than a guaranteed outcome.
Still with that being said in case you believe that you've encountered a genuine technical error with a specific game round, please contact our support team both via chat or at support@betti1.com with a clear info regarding the game round/s in question ( time/date/game/SS) and we'll be more than happy to further assist you
Regards,
Allowed me to place deposit after…
Allowed me to place deposit after deposit, despite spending clearly beyond my means. Praised me for doing so and made me a VIP player. Raised this with them and they said they had done nothing wrong. Avoid. Scam artists who do not care about players well being . Emailed them and they have stopped replying to me. Lost over £100k to them
23 mars 2026
Avis spontané
Réponse de Betti1
Dear Emma,
We are writing here as well to once again formally confirm that we have completed our final internal review of your complaint, and you were accordingly informed of the outcome
Moreover a detailed response outlining our final position was sent to you via email on March 15th, 2026
Thank you for your understanding
Regards,
Fake casino
My account is verified, and when I tried to withdraw money, they asked again for documents than ive already gave them and was verified, they will never pay out any winnings because it's scam,DO NOT DEPOSIT any money at betti casino..you can never withdraw anything because its a fraudulent operation.
1 mars 2026
Avis spontané
Réponse de Betti1
Dear Michael
We completely understand your frustration, but we want to assure you that this is a standard security procedure. We occasionally require specific, additional documentation to finalize account verification and ensure full compliance with our security standards.
This step is necessary for us to clear your account for withdrawals. Once you provide the requested information, we will be more than happy to finalize your verification and move forward with your withdrawal request immediately.
Warm regards
Worst online casino ever they dont pay…
Worst online casino ever they dont pay out. People be aware of these scammers
27 février 2026
Avis spontané
Réponse de Betti1
Hi Ignas,
We completely understand why you’d feel disappointed; however, after taking a closer look at your account information, it appears that the account verification (KYC) process was never completed from your end. And unfortunately, as you are aware, due to security purposes, we require all accounts to be fully verified before we can process a withdrawal. This is a standard measure we take to keep user accounts and funds safe, which is also why your withdrawal was not processed accordingly
That said, if you feel there has been a misunderstanding or you have any other concerns, we are more than happy to take another look at your case. We want to make sure you feel heard, so please let us know if you think we’ve missed anything. You can contact us at any time, both via chat or at support@betti1.com
Best regards,
i been playing for a while lost more…
i been playing for a while lost more then £40.000 in few months. i have to say i have won but withdraw takes such a long time u end up loosing all then u ask for reward takes ages to recieve u end up loosing in few months win nothink
17 février 2026
Avis spontané
Réponse de Betti1
Dear Ilker,
Thank you for your feedback. We sincerely value your loyalty and take your concerns very seriously.
That's also why your feedback has been passed directly to your Loyalty Manager, who will contact you for further details regarding the issues you've mentioned above
Thank you for your continued patience.
Regards,
Waiting
Just withdrawn money.Will be amazed if it’s hits my bank account.
I will give it a working week and post again
30 janvier 2026
Avis spontané
Réponse de Betti1
Dear David
We've contacted you on the 31st of Jan due to some missing KYC documents
Accordingly, please have a look and provide us with the correct format of the documents that we're still waiting to be submitted
from your end so that we can complete your account verification
As soon as that step is done, we'll proceed with the final checks related to your withdrawal request and proceed with approving the transaction if all is in order
Thanks in advance
If I could give 0 stars I certainly…
If I could give 0 stars I certainly would. They have no problem with you depositing thousands at a time by any means you like but the minute you try to withdraw they start there verification process… they send you round the houses and try to bamboozal you. They prey on our addictive nature by stalling withdrawals completely unnecessarily hoping that by buying themself time we will give in and cancel the withdrawal and gamble it. Which of course I did. If you want to gamble my advice would be use any site other than this. Rude unhelpful staff. Scam casino. Terrible. In fact the worst I’ve ever used.
Avoid like the plague
24 janvier 2026
Avis spontané
Réponse de Betti1
Hi Nick,
In response to your review, we understand that the verification process can feel frustrating when you're eager to receive your funds. However, please rest assured that this is a standard procedure in order to ensure the security of all transactions and to protect our players.
Still, in case you have any additional concerns or questions regarding our most recent account verification request, please feel free to reach out to our support, available 24/7 at
support@betti1.com, and we'll be more than happy to further assist you
Thank you for your cooperation and patience in advance.
Regards,
Once again deposited for the bonus 40…
Once again deposited for the bonus 40 free super spins done it correctly and no free spins this it the second time it's happened this week it's a scam
19 janvier 2026
Avis spontané
Réponse de Betti1
Hi Kerri,
We are sorry to hear that you’ve had trouble with your spins again, and we definitely understand your frustration, however do note that
we’ve looked into your account to see what happened, and it appears that after the offer was claimed, it was unclaimed within the same minute on your end, which is why the spins didn't automatically show up.
Still we are more than happy to resolve this for you. That's why we have now re-added the 40 Spins to your account , just as we did for you last time, and they
should be ready for you to use immediately.
Have fun with your spins, and please let us know if there is anything else we can do for you!
Regards,
I give it 3 stars
I give it 3 stars, it would be more if it wasn't for the verification process being a nightmare, I waited about 12 hours for the money to be withdrawn, and besides that it's a nice casino.
14 janvier 2026
Avis spontané
Réponse de Betti1
Hi Andrzej,
First of all, congratulations on your latest winnings!
Furthermore, in response to your review, we understand that the verification process can feel frustrating when you're eager to receive your funds. However, please rest assured that this is a standard procedure all in order to ensure the security of all transactions and to protect our players.
And while we have received and verified your previous documents due to your latest deposits being made with a new payment method we just reached out to you with a new verification request.
Accordingly as soon as the requested document is provided, we will proceed with the final checks for your withdrawal request.
Thank you for your cooperation and patience in advance.
Regards,
Avoid
This casino is unlicensed in uk! Don’t spend your money. Do the chargeback whit your bank and make complaint to gambling commission.
22 décembre 2025
Avis spontané
Réponse de Betti1
Dear KM
First of all please note that all of our licensing information are transparently displayed on our website.
Furthermore, in case you are experiencing a specific issue with a transaction, please send us an email at
support@betti1.com so that we can further assist you
Regards
Completed a reload bonus wagering…
Completed a reload bonus wagering requirement won a further 1000 with my previous winnings from the bonus and presented with the option to withdraw only to be declined withdrawal and my balance to be capped to the wagering requirements max winnings conversion.
I have spent thousand with this website [by my own choice of course] but to be denied fair winnings like this is totally wrong and i wouldn't recommend using this site!
10 janvier 2026
Avis spontané
Réponse de Betti1
Hi Charie
While we understand your disappointment regarding the difference between your total win and the amount received, we would like to clarify why a portion of those winnings was voided to ensure there is no misunderstanding.
Based on your review, it seems that your winnings were generated while playing with a specific bonus offer, and as clearly outlined in the Terms and Conditions of that particular promotion, there was a maximum withdrawable limit
Accordingly, when your withdrawal was requested, we applied these terms, and only the max withdrawable amount was successfully processed and paid out. We always encourage our players to review the specific T&Cs of a bonus before playing to avoid this kind of frustration, as these limits are part of the agreement for every claimed offer.
Still, please be assured that while we truly value your loyalty, in order to remain fair to all our players, we also must strictly adhere to the rules that apply to promotional funds.
Regards
Absolutely terrible and a scam kept…
Absolutely terrible and a scam kept denying my my withdrawals and getting me to re verify multiple times. I turned 5 euros into 350 euros my account was then reset to 100 euros (perfectly normal wagering requirements. I then got that 100 euros to 350 euros. And was reset for a second time. They gave no clarification on why they reset my account again back to 100 euros. DO NOT PUT ANY MONEY IN HERE IT IS NOT SAFE! Biggest con artists going
27 décembre 2025
Avis spontané
Réponse de Betti1
Hello Robert,
While we understand your disappointment regarding the difference between your total win and the amount received, we would like to clarify why a portion of those winnings was voided to ensure there is no misunderstanding.
The winnings of €325 you mentioned were generated while playing with a specific bonus offer, and as clearly outlined in the Terms and Conditions of that particular promotion, there was a maximum withdrawable limit of €100.
Accordingly when your withdrawal was requested, the system automatically applied these terms, which is why only €100 were successfully processed and paid out. We always encourage our players to review the specific T&Cs of a bonus before playing to avoid this kind of frustration, as these limits are part of the agreement for every claimed offer.
Still please be assured that while we truly value your loyalty, in order to remain fair to all our players, we must strictly adhere to the rules that apply to promotional funds.
Regards
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.