The earrings are absolutely stunning!! UPS had issues getting my earrings to me (which was totally a UPS issue)- but the customer service team at Beyond Carat went out of their way to track down the... Voir plus
L'entreprise a répondu
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The ring and craftsmanship are absolutely beautiful! I have received so many compliments. The ring arrived earlier than promised and customer service has been great! Will be purchasing other pieces... Voir plus
L'entreprise a répondu
The earrings I ordered look fantastic. The price was reasonable. I did have an issue with shipping but their customer service was fantastic and addressed my issues and made it up to me.
L'entreprise a répondu
Quick service, great price
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Beyond Carat is a New York-based fine jewelry brand specializing in lab-grown diamond engagement rings, wedding bands, earrings, tennis bracelets, necklaces, and everyday fine jewelry. Every diamond we sell is independently graded and certified by IGI, one of the world's most trusted diamond grading authorities. Our lab-grown diamonds are chemically, optically, and physically identical to mined diamonds, offering the same brilliance and durability at a fraction of the traditional price. Our collections are designed in New York and hand-finished in 14K gold, 18K gold, and platinum. Whether you're shopping for a classic solitaire, a hidden-halo engagement ring, a tennis bracelet, or a pair of studs, each piece is made to be worn every day and passed down for generations. We also offer complimentary one-on-one consultations with our in-house diamond experts. If you're not sure where to start, we'll walk you through diamond shape, cut quality, setting styles, and fully custom design options at your pace, with no pressure. Every order ships insured with secure packaging, and we offer a 30-day return policy with no shipping fees, no restocking fees, and no hassle, even on custom orders. Your trust is what we're building here.
Coordonnées de contact
62 W 47th Street Ste 14A-10, 10036, New York, Etats-Unis
- +1 (888) 625-7772
- help@beyondcarat.com
- beyondcarat.com
4,7
Excellent
29 avis
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Outstanding customer service and…
Outstanding customer service and support, very happy with purchase and all around experience.
11 mai 2026
Avis spontané
Réponse de Beyond Carat
Thank you for taking the time to share your experience, Nigel! 🌟 Providing outstanding customer service and support is our top priority, so hearing that you are very happy with your purchase and your overall experience truly makes our day. Enjoy your new piece, and we look forward to serving you again!
- The Beyond Carat Team
The communication was great
The communication was great. My ring arrived on time and its absolutely stunning 😍 ✨️ 😊 im very pleased with my experience from Beyond Carat.
9 juin 2026
Réponse de Beyond Carat
Thank you so much for your lovely review, David! 😍 We are absolutely delighted to hear that your ring arrived on time and that it is stunning you! Excellent communication is something we strive for every step of the way, and it is wonderful to know you had such a pleasing experience with us. Congratulations, and we hope to create more beautiful pieces for you in the future! ✨
- The Beyond Carat Team
I have very good experience here and…
I have very good experience here and they offer something good. Good customer service and they are there to help when I need to upgrade my item. So much better and thankful for the business they have.
Thanks to Azaz for the help today.
11 juin 2026
Avis spontané
Réponse de Beyond Carat
Thank you so much for your kind words, Caralie! 🌟 We're delighted to hear you had a great experience and that our team was there for you when you needed to upgrade your item. We'll be sure to pass your thanks along to Azaz, he'll be thrilled! We look forward to serving you again soon!
- The Beyond Carat Team
Réponse de Beyond Carat
Thank you for the great review, Ray! ⚡ Quick service and great prices are exactly what we aim for. We appreciate you taking the time to share your experience and hope to see you again soon!
- The Beyond Carat Team
Easy and fast
Great customer service always ready to listen
Fast service and excellent product
28 mai 2026
Avis spontané
Réponse de Beyond Carat
Thank you so much, Anthony! 🙌 We're so glad you found the process easy and fast, and that our team was ready to listen to your needs. Hearing that you're happy with both the service and the product truly makes our day. We hope to serve you again!
- The Beyond Carat Team
Nice product and good service
Quality product. Came as ordered.
Had questions about shipping and the Toronto office took care of them
Immediately.
7 mai 2026
Avis spontané
Réponse de Beyond Carat
Thank you for the wonderful feedback, Tyler! 💎 We're thrilled your order arrived exactly as expected and that our Toronto office could resolve your shipping questions right away. Providing quality products with responsive support is what we strive for every day. We hope to see you again soon!
- The Beyond Carat Team
Great service and amazing jewelery
Service was attentive, quick and reliable the jewlery delivered are of high quality and beautiful.
1 mai 2026
Avis spontané
Réponse de Beyond Carat
Thank you so much for your wonderful review! 🌟 We're thrilled to hear you had a great experience with our service and that you're happy with the quality of your jewelry. We put a lot of care into every piece and every order, so it truly means the world to us to receive such kind feedback. We hope to serve you again soon!
- The Beyond Carat Team
I had a GREAT experience
I had a great experience! The customer service was amazing. If I ever had any questions, they would get answered immediately. Beyond Carat also did a great job keeping me updated on the progress of my ring. I asked for it to arrive by a certain date and it showed up at my door that exact day. Overall 5/5 experience and I would suggest Beyond Carat to anyone!
8 mai 2026
Réponse de Beyond Carat
Wow, thank you so much for this amazing review! 🌟 We're so happy to hear that your experience with us was a 5/5 from start to finish. Keeping our customers informed every step of the way is something we truly care about, and we're especially glad your ring arrived right on time, we know how important that was to you! Your kind recommendation means the world to us. We hope to create something special for you again in the future!
- The Beyond Carat Team
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