Bigmoto Avis 

Terrible experience.
My bike broke down on me so felt it time to change to something different called as I'd seen on on autotrader and had cash in the bank ready to go......
Only to find out the price listed wasn't correct as they add additional fee's....
They don't want to negotiate....
They don't want to accept card payments......
They don't have bikes ready to ride away....
They won't negotiate for the bike to leave same day and get paid
Very poor company and it happened twice. On the same day in different stores

Superb would def recommend payment on collection fast and great price

From the moment I got in touch with these guys i felt at ease. And they don't mess around, like there motorcycles they are fast and efficient. I called them on the Fri and on the Sunday my bike was sold to Bigmoto, would I recommend these guys, you bet I would.

I walked into the show room to look for a bike for commuting. Baz and Amy was amazing. Great customer service very helpful and made you feel comfortable.

After looking at many options and finding the right bike Baz went above and beyond to get me the colour bike I wanted. And got things moving smoothly,

The hand over felt special like it should when getting a new toy and I would definitely recommend big moto in Great Yarmouth for all your bike needs.

I will be back and will continue using big moto in the future thank you for all your help mick

Bought a Triumph Tiger from their Dudley branch after looking at several different bikes. I dealt with Yusuf eho was extremely helpful throughout the entire process from start to finish. He kept his word of trying to get the bike ready for me in under the delivery time frame and kept us updated throughout the process. Very polite and helpful.

Bigmoto bought and collected my BMW R1200RS for the agreed price.
SOS bike couriers did the collection, their friendly driver checked the bike over and arranged the money transfer before he left, all very straightforward.
Gary S

Really simple and quick to get a quote
Brilliant communication with big moto
Collected the bike when I requested
Money was in my bank within minutes after inspection.
Well recommend and hassle free experience

Easy to deal wirh and helpfull staff member who explained all to me.
Would recommend

Writing on behalf of my father who had a very poor experience dealing with this company.
Firstly he was offered a ridiculously low part exchange price for his previous bike, which he decided to sell privately instead and made over £1000 more than they offered.
He purchased his new bike and the staff became annoyed due to him choosing to pay for it outright rather than financing it?
He was promised alongside their terms and conditions that his new bike would receive a new mot as it only had 3 weeks left on it at the time of purchase, according to their policy any bike with less than 3 months mot on it would receive a new one so it would be sold with a full 12 months mot…the bike did not get an mot and he has had to arrange and pay for this himself through an alternative garage…a clear breach of your own policy.
He was also advised that the bike would receive an oil change and a full valet before it was delivered to him, neither of these things happened either! He spent two days cleaning and polishing the bike to a respectable standard and has had to pay again to have the oil changed?! Very poor service from this place, once they have your money they stop caring. Please use a more reputable dealership if you want a new bike!

Your response states that you are in contact with my father, unfortunately this is untrue as he has heard nothing from you. Please provide an email address for me to contact you. Thank you.

Great communication, no hard sale and full of knowledge about the bike I was inquiring about. So much so I bought it!! Hassle free and a professional manner! Would highly recommend!

Great service and quick with the process highly recommend.

Terrible. Arrange to sell bike. They didn't bother to show up, or even call to advise. Impossible to get any sense out of them. Awful company. Hassle free sale, yeah right.

I was in the market for a used bike after my previous bike was stolen. Ellis, the salesperson, was very helpful, friendly, and answered all the questions I had prepared before I even asked them! He explained everything very clearly, helping me make good decisions about the optional extras without feeling pressured at all. Fantastic experience, and I look forward to delivery of my "new" (used) bike!

Simple and straight forward. Ellis was very friendly and helpful

Was selling a Ducati V2. Was originally offered £10000 which i agreed to. Arranged For collection and was told i would be contacted 30mins before arrival, I wasn't contacted.
After checking over the bike for 30mins the courier said the rear pads are a little low and the tire tread and a small bit of rust on the chain. General wear for a used bike. I then awaited Bigmoto to contact me with the offer. Didn't hear a word from them but the courier came back and said "they will give you £9000 for it!". Pretty poor communication and blatant lowballing from them. Complete waste of my time.

Ellis was amazing very smart to get my wife to get me to get the expensive option but very delightful to deal with

Seamless service. Filled out their online form for selling my bike to them. After accepting their offer.Less than hour later, purchasing driver is inspecting the bike on the drive. Price agreed with Matt on the phone and funds transferred within minutes. Ownership transfer all taken care of too. No hidden fees or dramas.

Contacted big moto on the Thursday with reg of bike got a price which was better than most was happy to sell my bike couple of emails later with pictures and bike was picked up on the Sunday after a quick inspection money was in my bank and bike gone would use again if I had to

Very easy making a purchase today. Was allowed to look around with no hassle. When I asked to look at a bike I was promptly serviced by a member of staff that talked me through. After changing my mind several times I was directed to a bike that suited my remit. Clare sorted me a deal we quickly shook on , both parties happy.

Clare was extremely helpful and professional in the way they was dealing with me, top service, not rushed, and understanding of circumstances, thankyou 🙂