Big Robots Rock Avis 

This was my second order from Big Robots Rock. I found the kits to be reasonably priced and the have a great selection. Items are always well packed and despatched quickly. I will definitely use them again and would recommend them. Thank you !

Detailed and responsive customer service from Callum. Ran into a minor issue with shipping, and Callum got back within a few hours with clear updates, even speaking to Royal Mail on my behalf. Very happy to support a small business that clearly puts a lot of effort into ensuring their customers are supported and informed.
Kit arrived in pristine condition, well packaged, and much more reasonably priced than those available elsewhere.

I will not hesitate to use BRR again for future Gunpla purchases!

-Ben

Just brilliant. Great stock, great prices, fast delivery and a lovely chap. Anyone in the UK looking for Gunpla look no further.

amazing! shout out callum. <3

Good prices and stock that most places else is unavailable. Also hand written note on delivery receipt was nice. And a reasonable delivery fee!

Only managed to find the kit I was looking for in this store, and was glad to see that aside from kits it also had the necessary tools so that I didn't have to look elsewhere. The package shipped quickly, and I'm very pleased overall. Would definitely order again! They even attached a handwritten letter which was heartwarming : )

Amazing experience, the box came intact and delivery was fast, prices are also very reasonable and the sincere letter was very nice, would 100% buy again

I recently made an order with Big Robots Rock and had a wonderful experience. My package arrived on time in excellent condition. They also wrote me an incredibly sweet note and even chucked in a free sweet. On top of that their stock while small hosts alot of kits that I haven't been able to find anywhere else.

Fantastic online hobby shop, super friendly, gave me tips on alternate build instructions, all sets I wanted in stock and arrived quickly and in perfect condition. Zero complaints

Great customer service from Callum, I didn't know there was a deal on that would have given me a discount and Callum refunded me the difference and applied the offer even after i had already purchased. Fantastic service and great choice of Armoured Core model kits.

Amazing service. Prices are very reasonable and I got next day delivery and everything was perfectly packaged. Was kept up to date with the order process. Will certainly buy from again.

A personal touch... i believe it goes a long way towards reminding us were not always dealing with huge companies. BRR always excel on customer service. Well packaged, friendly and enthusiastic.
An asset to the gunpla world. Would highly reccomend.

Fast delivery in solid packaging and a lovely note inside about the kit and what would pair well with it in future!

The product was packaged very well and the delivery was prompt. I also appreciated the courtesy note inside. A very good experience.

An absolutely amazing website and lovely owner! Between his communication, brilliant service and the work going into making sure every kit has as detailed a listing as possible, I can't recommend them highly enough!

Really fast replies, quality packaging and overall great service. Would definitely recommend!

The model kits arrived quickly and were very well packaged.
The free sweets and stickers were a nice surprise.
I would happily buy from them again.

Brilliant service at every level. Cannot reverse enough.