Striking looking lamp, adds a touch of practical style to any room, fills the room with a subtle fragrance and purifies the air. Bigwigs had enclosed a free bottle of fragrance oil so even better a lo... Voir plus
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Lisez les avis des autres
Very easy to order and the squirrel doorstop was just as described and beautiful. Will make a lovely gift. Arrived promptly by Royal Mail. The cardboard packaging was coming open but no damage or lo... Voir plus
Was looking for Yankee Candle Sugared Apple which apparently is no longer available but to my delight found them in votive style candles on this website. I received my candles this morning BIG BIG DIS... Voir plus
Our Shipment No. 000012549 Order No. 000013860 Tracking No. PV206613877GB We received some very splendid and delightful four Coffee Spoons. These are gorgeous Coffee Spoons and so very speci... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Bigwicks.co.uk - Home fragrance made easy......Select from a wide range of home fragrance from world famous fragrance brands.
Coordonnées de contact
46 Market Street, S70 1SN, Barnsley, Royaume-Uni
- 01226 785578
- customerservice@bigwicks.co.uk
- bigwicks.co.uk
3,7
Moyen
352 avis
Aucun historique récent de demande d’avis
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love the Potters Crouch candles
Love the Potters Crouch candles. Great selection of scents, Fast delivery and good communication.
15 juillet 2022
My girlfriend loves to sleep with him
My girlfriend loves to sleep with him, she doesn’t even need me anymore🤣 she loves him more than me !!! It’s so cute tho ! So cuddly !
12 juillet 2022
Reasonable and reliable as always
Another good transaction with Bigwicks, they’re fast, reasonable and reliable-what more could you want? Well, there’s also a rewards programme, which makes them even more reasonable!
9 juillet 2022
Mickey Mouse firm!
This charlatan Firm are still refusing to refund me for an item they sold that was a waste of space!
I have contacted Trading Standards over the matter!
One star is too good for them on how they coduct business in the present climate!
9 juillet 2022
Avis spontané
Réponse de Bigwicks
Sir
We are NOT refusing to refund your purchase we are requesting that you first return the item that you purchased in our Amazon shop, and have done so on numerous occasions. You cannot have a refund without returning your purchase!
Your behaviour is frankly disgusting, you have made no attempt to return your purchase and have simply ignored requests for the item to be returned, instead venting your anger here giving a 1 star review stating untrue reasons for it.
You assume that if you purchase something (which you do not like), you can just request a refund without returning the item. IT DOES NOT WORK LIKE THAT, you have to return your purchase for a refund!! At the time of writing YOU have not done this.
We will gladly discuss this issue with trading standards, we’re sure they will side with us. We are not in breach of any trading standard. We are not refusing to refund!
Looking at your Trustpilot account we can see that this is infact a usual procedure for you, your account has 77 reviews, of which 90% are negative 1 star reviews, we’re sorry that you feel the need to use this tactic to get your own way, we aim to give all of our customers a great customer experience and provide them with quality products and services, however we do not condone threatening reviews in attempt to obtain a refund for a product that you still have in your possession.
Maison berger car-diffuser
Ordered a new car diffuser and refills recently. Easy ordering and received promptly. Always use Bigwicks as their prices are competitive, especially with the Maison Berger range and they offer free delivery.
7 juillet 2022
Excellent service fast delivery well…
Excellent service fast delivery well packaged will definitely buy from Bigwicks again
6 juillet 2022
Exceptional
Easy to order
Incredibly quick delivery
And, always,quality products at competitive prices
I have never been dissapointed
2 juillet 2022
Always first service given ny Bigwicks
Always first service given ny Bigwicks. Plus rewards are a great bonus
9 juin 2022
Prompt service
Prompt service. Items received within 3 days of orders. Good products, best prices I could find on line
7 juin 2022
Site easy to use and came far quicker…
Site easy to use and came far quicker than expected. Brillant service
4 juin 2022
Good quality practical gardening tools
Good quality practical gardening tools at a fair price. Quick, free delivery and well packed. All good thanks
4 avril 2022
Speedy delivery with no hassle.
3 avril 2022
Excellent service
Excellent service, easy to purchase and pay and the product arrived within 2 days! Thank you.
3 avril 2022
Good Value
Purchase and delivery were no problem. Price of branded perennial spade was half price of same spade in local garden centre.
3 avril 2022
Excellent customer service
Excellent customer service. I had a technical problem with the product that I ordered. They were really helpful and had the issue sorted out in no time. I will definitely use this company again.
2 avril 2022
Avis spontané
My go to every time for home fragrance
Reliable and fast. Always packaged well and often there are great deals too so also kind to the bank balance. Wouldn’t order else where for my home fragrance love the Ocean Breeze scent it’s so fresh
31 mars 2022
Not hot anything I ordered in stock!
Not hot anything I ordered in stock!! Maybe as all on offer!! Did however issue refund
31 mars 2022
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