Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was dealing directly with Mark, asking a lot of questions about finding a replacement spring for my B16 coilovers on my RS4. He was great in providing all the information i needed and has source... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Phenominal customer service orderd 2 shocks and some top mounts but the tops were out of stock so they let me know and refunded them and the shocks were here in no time,will be ordering many more thin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When I needed new front suspension struts for my Mercedes SLK AMG. I browses the Internet looking at suppliers and fom reading reviews I see that Bilstein we highly recommend. My local parts stor... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Have bought the most expensive shock absorber for a fiat bravo. Put it in my fiat had engine probkem and never started. I have same car in Italy send it there and put it in that car less than a year t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles

Écrit par l'entreprise

Bilstein Shocks.co.uk is the number one supplier for Bilstein shock absorbers and suspension kits. Our online shop has thousands of suspension car parts listed. We are now under the management of Sourcefy Ltd. UK, an official partner of Thyssenkrupp Bilstein GMBH. A home to Bilstein experts.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

173 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(173)

48 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, good service, friendly staff

13 septembre 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for your review Roy. I'm pleased your order arrived safely and quickly!

Noté 5 sur 5 étoiles

Good company!

13 septembre 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for taking the time to write a review.

I hope we managed to help you with your enquiry. Please contact us again if you need any other help!

Noté 5 sur 5 étoiles

Very prompt and helpful responses to…

Very prompt and helpful responses to all emails from placement of order to receipt of parts. Highly recommended.

22 août 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for your kind review!

We really appreciate customer feedback to help improve our service.

If we can assist in the future please let us know!

Noté 5 sur 5 étoiles

Easy to use web site

Easy to use web site. Ordered Sunday and items arrived Tuesday morning....Can get any better then that...

21 juillet 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you Graham for your kind review.

We understand that speed is very important. It's such an inconvenience if your car is out of action which is why we always try to get orders to our valued customers as quickly as possible!

If we can help again please contact us!

Noté 5 sur 5 étoiles

Excellent service via Web Chat and in…

Excellent service via Web Chat and in emails. Shout out to Ryan.

18 juillet 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for taking time to write a review.

We always try to exceed our customers expectations!

Looking forward to helping you again

Noté 5 sur 5 étoiles

Good Choice for Bilsteins

Well, priced, good delivery service, arrives promptly, well packed.

16 juillet 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you very much for the review. If we can help in the future please do not hesitate to contact us!

Noté 5 sur 5 étoiles

fantastic shock absorbers, can’t be beat.

fantastic shock absorbers! so fluent in damping, perfectly balanced with weight of car with the springs allowing just enough movement yet firm under breaking, acceleration and cornering. this suspension kit has completely transformed the driving characteristics of my car.
everycar should run bilstien shocks with eibach springs..

16 juillet 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for taking the time to write such a great review. The B12 Pro kit is a very popular kit for many applications exactly for the reasons you have stated.

I hope you have many years trouble free motoring with these!

Noté 1 sur 5 étoiles

Still waiting for my order they said…

Still waiting for my order they said items out of stock but have not replied to my chase up email

16 juillet 2018
Avis spontané
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Réponse de Bilstein-Shocks

Hello Mr Osbourne.

I'm really sorry but I haven't received an email from you? Can you please advise when you sent it so I can look into this? **Very sorry found your email in the spam filter**

I have checked the status of your order, the rear shocks are due in next week and will be sent out as soon as they arrive. We are still waiting for delivery date confirmation on the front units. I will update you as soon as I have this.

Noté 5 sur 5 étoiles

Great comms and very helpful

Great comms and very helpful, fast delivery as well

16 juillet 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for taking the time to write a review.

I'm very pleased all is well with your order. If you have any questions in the future please do not hesitate to contact us!

Noté 5 sur 5 étoiles

Great company to deal with

Great company to deal with. Professional advice. Very quick delivery times. Best possible prices

16 juillet 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for your review!

We value our customers feedback. I'm pleased your order arrived promptly. If you need anything Bilstein in the future please contact us!

Noté 5 sur 5 étoiles

Excellent site to buy your replacement…Right product at the best price.

Excellent site to buy your replacement shocks. I sent an offli e message to begin with, asking for advice on comparable shocks for my Jaguar, giving the numbers from the original Bilstein shocks.
Subsequent I noted that the spring was broken, as was the shock. Therefore, I looked on their home page, filled in the relevant info and bought two shocks.
Today, I got confirmation that the shocks were Indeed those which I had ordered.
The best bit is, this was the cheapest place I could find them on the web, including that market place "bay of fleas,
Rock on Bilstein.

14 mai 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for your review! We try to provide the very best buying experience along with the best product knowledge. We would be happy to assist you in the future!

Noté 5 sur 5 étoiles

I had a great experience ordering some…

I had a great experience ordering some suspension for my car. Communication was quick and helpful when I had questions and everything arrived in great and well packed as expected. I would do business with Bilstein-Shocks again in the future and would recommend them to my peers.

24 avril 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for your review Bryan. I'm pleased Fedex took care of your parcel. I hope you enjoy your kit and if you need anything just ask!

Noté 5 sur 5 étoiles

Good buying experience

No problems or issues, buying was easy and straightforward. Response to email was quick and informative.

23 mars 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for your review Sami. Hope you help you again one day!

Noté 5 sur 5 étoiles

Knowledgeable & competitive

I came across the bilstein-shocks.co.uk website whilst searching for somewhere to buy a coilover kit for my BMW M3. There are several similarly-priced Bilstein kits available for my car and it was tricky trying to find out the difference between them. Every website I came across listed the products with incorrect descriptions, pictures or both.

Fortunately, Ryan at Bilstein-Shocks is pretty clued up and immediately knew of the differences between the kits, and subsequently was able to supply me the one I was after. The kit was clearly delivered from a healthy stock as it arrived next day. Not only that, but despite the price already being pretty sharp (~£50 less than DT), Ryan managed to secure me an extra £30 off which was much appreciated. Superb service from this firm & I won't hesitate to recommend them.

21 mars 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for your review Pete. As you found out many places selling Bilstein but do not actually know the products as they sell many brands unlike us.

if you need any help with any Bilstein products I'll be happy to help!

Noté 5 sur 5 étoiles

Excellent choice ..have a more firmer feeling

It is completely changed the drive feeling become more firmer on the rear ..the stock shocks of mini Cooper 2014 countryman had a more floaty feeling that has changed entirely to more firmer and it has taken poth holes easily than earlier..wanna try a long drive on highways .that drive will be posted later ..rgds Jacob George ...India

15 mars 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for your review Jacob. I'm pleased your order arrived safe and well! I hope you are enjoying your new suspension

Noté 5 sur 5 étoiles

Great Communition & Service!

From Customer Service, with regard to confirming that I was ordering the correct set of shocks, to packaging, tracking & delivery, I had a super experience with Bilstein-Shocks. Thank you very much for a speedy delivery! I will be recommending Bilstein-Shocks to everyone and will definitely use them again if the need arises.

14 mars 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for your kind review. We try to provide the very best service to every customer!

Noté 5 sur 5 étoiles

All Good

All Good, Very swift delivery

10 mars 2018
Avis spontané
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Réponse de Bilstein-Shocks

Thank you for your kind review. If you need any hep in the future I'd be happy to help.

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