As informações sobre como aplicar o produto não são específicas tipo quanto tempo deixar o produto não fala e è muito forte o cheiro eu usei máscara durante o processo e mesmo assim fiquei com nariz e... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
When the package arrived, everything was carefully wrapped. I love the products! I gave 4 stars rather than 5 because there was a delay in shipping, and my first inquiry (email) went unanswered.But wh... Voir plus
L'entreprise a répondu
Comprei dois produtos pelo site e era pra ter chegado ontem. Mas o track number diz que ainda nem foi despachado. Acho muita falta de respeito não mandarem nem um email se é que foi um atraso. Acredit... Voir plus
Este producto es increíble! Tiene olor pero no es tan intenso como otros productos, el paso tres hace milagros. Yo tengo el cabello riso y con mucho frizz y toda mi vida e batallado con encontrar el p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We are the leading luxury Brazilian Cosmetics Distributor representing Brazilian premium beauty products. All our products are certified by ANVISA, the Brazilian Health Government Agency and we are Officially Licensed Sellers of most Brazilian Premium beauty brands.
Coordonnées de contact
4,1
Bien
390 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Services and very good products
I am happy because I received all the original products, on time, well sealed and well packaged. It seemed to me that they do a good job of customer service.
27 décembre 2022
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Yes the company doing wonderful
Yes the company doing wonderful. The product was great. Delivery was on time
22 décembre 2022
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Me encanta sus productos
13 décembre 2022
Réponse de Bkeratin Professional
Estimado cliente,
Estamos muy contentos de que esté satisfecho! Su satisfacción es nuestro principal objetivo!
Gracias por la preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta.
Saludos cordiales,
Rafaela G.
Amazing!!
Amazing!!! I’m a Brazilian leaving in the USA for 20 years and I found this website on Facebook. I ordered Borabella Brazilian keratin and I loved it great results. I highly recommend this website for good hair products. Delivery time was as perfec. Thank you so much for great products and short delivery time specially coming from Brazil!
16 novembre 2022
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Great products...slight confusion in shipping
When the package arrived, everything was carefully wrapped. I love the products! I gave 4 stars rather than 5 because there was a delay in shipping, and my first inquiry (email) went unanswered.But when I finally phoned customer service, I had an immediate response and the package was expedited. I also received a couple of very nice small samples as an apology. I will definitely order again.
12 octobre 2022
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Recommend
It was easy to buy and reasonable price to international shipping, I love it.
20 septembre 2022
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Everything was great!
3 octobre 2022
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
The shipping is good and I’ve loved the…
The shipping is good and I’ve loved the previous hair botox I’ve ordered before. I just recently bought the organic botox and it left my hair so dry and when I washed a few days later it wasn’t anything like the Felps botox. Kinda hate this new one.
8 septembre 2022
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Réponse de Bkeratin Professional
Estimado cliente,
Estamos muy contentos de que esté satisfecho! Su satisfacción es nuestro principal objetivo!
Gracias por la preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta.
Saludos cordiales,
Rafaela G.
I still have not received my package
I still have not received my package. Customer service does not reply back to emails. Seems to be a fraud
7 septembre 2022
Decepcionado
Well, the truth is bad because whenever I have placed the orders there is a delay and they never have them available because the supplier always makes excuses that hurts
7 septembre 2022
I am very satisfied with all the…
I am very satisfied with all the products I bought from this store. My hair is getting better and better every time, alive and shiny.
5 septembre 2022
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Love the product works excellent yea…
Love the product works excellent yea I would recommend it ..thank u
4 septembre 2022
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
I have been buying from you for a long…
I have been buying from you for a long time and I have never had any problem, everything is excellent!
12 août 2022
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Reseca demaciado las punta,arrastra el…
Reseca demaciado las punta,arrastra el color,y cuando lo repites a los tres meses se reseca mucho mas
Aunque le adiciones mascarilla siguen resecas igual
Soy cosmetologo y segui todos los pasos y el tiempo sugerido por el fabricante
2 août 2022
Isso é golpe! Comprei e eles nem despacharam
Comprei dois produtos pelo site e era pra ter chegado ontem. Mas o track number diz que ainda nem foi despachado. Acho muita falta de respeito não mandarem nem um email se é que foi um atraso. Acredito que na verdade seja golpe. Infelizmente não tenho muita esperança que vou receber o produto já que ele nem saiu do lugar de origem.
20 juillet 2022
Avis spontané
Good services.
15 juillet 2022
Réponse de Bkeratin Professional
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
L’expérience Trustpilot
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