Black Mango Avis 

1 541
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service, super fast delivery and even sent a spare part immediately with no questions asked. The chair is lovely, fabric / colour is exactly what I was expecting. So far it’s been comfy but I’m... Voir plus

Noté 5 sur 5 étoiles

I purchased a beautiful Isla Rocking Chair for my nursery. Not only is my rocking chair absolutely stunning, but I have honestly never been more impressed by a brand’s customer service. Kylie and her... Voir plus

Noté 3 sur 5 étoiles

The product is exactly as described and arrived quickly. However, the couch was delivered to the front of my house when no one was home and left unattended all day. The company did not contact me rega... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic company to deal with. So glad we decide to buy through you. Fast dispatch and they were happy to honour a voucher by refund after purchase without fuss. Can not recommend Black Ma... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin de luminaires

À propos de Black Mango

Informations provenant de diverses sources externes

blackmango

With over thirty years retail experience in Adelaide, husband and wife team Daniel Wright and Kylie Porter-Wright launched Black Mango in 2015 with a desire to bring beautiful, impressively designed furniture to the online marketplace at an affordable price.

We are not about offering thousands of pieces. We are about offering selected, timeless pieces to enhance the home and bring you a little smile when you walk past them in the room.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 541)

3 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outstanding customer service

Outstanding customer service. Received a damaged item and I could not have received a better response from Black Mango and received a replacement item at no charge.

Thank you Black Mango it is so nice to see old fashioned customer service still exists.

Thank you again
Karren

8 juillet 2019
Avis spontané
Noté 4 sur 5 étoiles

Black Mango do lovely items to style…

Black Mango do lovely items to style your home. I love my ottoman it is exactly as the photo and description showed/stated. I will continue to purchase items through them when there is a need.

8 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Love it!!

Love my isla rocking chair and matching ottoman. Great service and very helpful!!

5 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent service by friendly staff and…

Excellent service by friendly staff and the products are exactly as described. Very happy with our purchase.

3 juillet 2019
Avis spontané
Logo de Black Mango

Réponse de Black Mango

Hello Amanda,

Thank you for taking the time to write a review, so great to hear that you are happy with your gorgeous new Black Mango Pieces, please advise if we can ever assist again.

Black Mango Team

Noté 2 sur 5 étoiles

I found the delivery charge a bit…

I found the delivery charge a bit expensive. Bought two lamps one the shade sits crocked the other the stem which shade sits on is very loose and wobbles. Style of lamps are lovely though and time of delivery was great.

3 juillet 2019
Avis spontané
Logo de Black Mango

Réponse de Black Mango

Hello Gillian,

Thank you for your writing a review, please know that delivery charges are based on items size/weight to your postcode, we are glad to hear that they arrived super quick.

In regards to the lamp shades, we are always happy to assess any issues you may have, it sounds as though it could be resolved with a little more pressure on the lamp harp bolt to straighten, after what may be possible transit movement.
Please feel free to contact us via email if we can assist any further.

Black Mango Team

Noté 5 sur 5 étoiles

Excellent service and product

The most helpful and accommodating company I’ve ever dealt with! I love the chairs that I bought. They are so stylish and such great quality. I couldn’t recommend Black Mango more.

3 juillet 2019
Avis spontané
Logo de Black Mango

Réponse de Black Mango

Thank you for your review Jemma,

How wonderful to read! We love that you feel this way and we certainly look forward to assisting you again.

Black Mango Team

Noté 3 sur 5 étoiles

The product looks as expected but has unpleasant smell

The product looks as expected but due to the fact that it’s likey an imported product it has a very unpleasant smell - I would describe it like some sort of chemical smell. I’ve been avoiding using it and have gone to the extent of having it steam cleaned which didn’t help unfortunately.

2 juillet 2019
Avis spontané
Logo de Black Mango

Réponse de Black Mango

Thank you for leaving your feedback, we appreciate your time in doing so.

Unfortunately this is the first that we have heard of this issue and we are sorry to know that you are experiencing this. We have never had this mentioned before and of course please know that we are always available via phone call or email to address and assist wherever we can.

Have a lovely day,
Black Mango Team

Noté 5 sur 5 étoiles

The headboard is exactly what I was…

The headboard is exactly what I was after, it looks exactly like it does on the site and was delivered within 2 days

2 juillet 2019
Avis spontané
Logo de Black Mango

Réponse de Black Mango

Hi Mariam,

Thank you for your review, it is so great to know that know that you have chosen the perfect piece for your home, arriving super quick ready to set up and look glorious!

Please sing out if we can ever assist again,

Black Mango Team

Noté 5 sur 5 étoiles

Great Service

Great service not too long on waiting time and I sm do happy with my rug and lamp looks beautiful in my dining room. This is the second time using Black Mango. Love

30 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Pineapple Lamps

Very easy site to navigate. I love my pineapple lamps. Such great quality and a very reasonable price.

29 juin 2019
Avis spontané
Noté 4 sur 5 étoiles

Excellent service

Excellent service, however, never received the fabric colour swatches that I requested over the phone. My purchase was delivered within two days of ordering so very prompt and professional.

27 juin 2019
Avis spontané

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