Take many many scans and over an hour to get one valid measurement results
It takes many many scans and over an hour to get a valid reading from Bladgo. The patient and I both run out of patience and time to make this Bladgo scanner to give us one valid reading. I placed the probe at the same location on the patient's bladder area and got a valid reading. The next time, when I placed the probe at the same location, I would get no reading. It is very frustrated and time consuming to make this Bladgo scanner work properly. I personally DO NOT recommend this device to anybody.
Réponse : BladGo
Hi Kin,
Thank you for taking the time to share your feedback, and we're truly sorry to hear about the frustration you've experienced while using your BladGo 2.0.
We fully understand how important it is to obtain quick and consistent measurements, especially in clinical and caregiving settings. The situation you described — needing multiple scans and extended time to achieve a valid reading — is certainly not the experience we want for our users.
While measurement consistency can sometimes be influenced by factors such as probe positioning, bladder volume, and patient posture, we take your feedback very seriously and appreciate you bringing this to our attention.
As the BladGo Customer Support Team, we will be reaching out to you directly to follow up on this matter and review your experience in detail. Our goal is to ensure your device is performing as expected and that you receive the level of reliability you anticipated from BladGo.
Thank you again for your honest feedback — it helps us continue improving both our products and user experience.
Warm regards,
BladGo Customer Support Team
