I'm in France, I ordered a t-shirt from the Blancs website, I paid €17 for shipping with 12-day delivery... The package arrived a month later and I had to pay €22 in customs fees... I don't recommend... Voir plus
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Lisez les avis des autres
I’ve ordered from this company twice now. And each experience has been great, it’s a challenge to ship internationally and a company still in its early stages does a great job. My product looked even... Voir plus
Would rate 0 stars if it was an option , don’t waste your money simple as that . Didn’t receive an order from over a month ago and they give Ai responses for emails ( not the automatic response their... Voir plus
The company’s staff are excellent at communication if there’s a problem/ updates. I couldn’t praise that high enough. The site it self is clear and well maintained. Quality of clothes top tier. Favour... Voir plus
L'entreprise a répondu
3,1
Moyen
51 avis
N'a pas répondu aux avis négatifs
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Les gens ont aussi consulté
Great Service
I had a problem with my order, but when i reached out i had an immediate response and within a couple hours they fixed the problem and sent me a new order. Great service!
4 janvier 2025
Avis spontané
Réponse : Blancss
Thank you so much for your kind feedback! We’re sorry to hear you initially had an issue with your order, but we’re delighted to know our team was able to resolve it quickly and efficiently for you.
Providing great service is what we strive for, and it’s wonderful to hear we met your expectations. If there’s anything else we can assist you with, don’t hesitate to reach out.
We look forward to serving you again soon!
Good quality
Ordered a hoodie and some pants, good quality merch and arrived quickly. Very comfy
1 janvier 2025
Avis spontané
Réponse : Blancss
Thank you for your wonderful feedback! We’re so pleased to hear that you’re happy with the quality of your hoodie and pants, and that they arrived promptly.
It’s great to know you’re finding them comfortable—your satisfaction means everything to us. We look forward to serving you again in the future!
My partner bought a hoodie a an xmas…
My partner bought a hoodie a an xmas gift for son via their website. Ordered 18th Nov and as of 11th Dec nothing has arrived. She has emailed them and had no replies. I have since checked their website today and nothing but a small amount of text stating store is now closed? My partner is now trying to claim the money back via her bank.
11 décembre 2024
Avis spontané
Réponse : Blancss
Hi Jeff,
As per our communication, we did apologise for the delays during the Black Friday period. We explicitly mentioned that orders could take up to 24 working days to process and ship due to the unprecedented demand during this time.
If your partner hasn’t received the order or further updates, please email us at info@bl4ncs.com with the order details, and we will look into this immediately.
We’re sorry you didn’t receive a positive experience with us, as this is not the standard we aim for.
Blancs
Been nearly a month
Been nearly a month, received no package, no communication regarding the order, no replies to emails
14 novembre 2024
Avis spontané
Réponse : Blancss
Hi Josh,
As communicated in our Black Friday emails, we did explicitly state that orders could take up to 24 working days to be processed and shipped due to the incredible demand during that period.
We’re sorry to hear you’ve not yet received your package or a response to your emails. Please email us at info@bl4ncs.com with your order details so we can look into this for you as a priority.
We apologise for any inconvenience caused and truly appreciate your patience during this busy time.
Extremely disappointed
Extremely disappointed
I made an order on 15/11/2024
I had seen all the hype, loved the style and designs so decided to make a purchase
I received an email on the 22nd of November stating my order had been delayed due to shipping issues with products and I would receive it by the following Friday being the 29th
They offered me a 15% off discount code during this communication which is fair enough.
Since contact on 22/11/24. I have received nothing further. My item hasn’t been dispatched, and nothing has been explained to me
I have made contact with the company twice through their ‘contact us’ page and have had no response to 2 different communications now
I appreciate Black Friday may be a busy period for the company, however, I made this purchase 2 weeks before Black Friday and paid full price for this item
I am currently in the process of speaking to my bank to get money refunded and transaction blocked as if anything I have been scammed out of my money and received no product
I hope no one else experiences this with this company. A shame as the products do look very appealing
Wouldn’t recommend personally from my experience
15 novembre 2024
Avis spontané
Complete scam
Complete scam. Ordered a hoody for my son which didn’t fit and have emailed them six times regarding a refund. They have completely ignored me and I suspect they’re waiting for the 14 day deadline for returns to be up. £100 down and a hoody we can’t use!
28 novembre 2024
Avis spontané
Wouldn’t recommend at all
No return address. No replies on the customer service email. Absolutely no way of getting in touch with these guys after purchase. Despicable.
22 septembre 2024
Avis spontané
We ordered blancs trousers in July
We ordered blancs trousers in July - still haven't received the trousers.
6 septembre 2024
Avis spontané
Received stain marked item
I purchased a T-Shirt. Designs are really nice and the quality is definitely there. However once I received my order the T-Shirt has come with a stain mark on. I’ve contacted them 3 times within a weeks space so plenty of time to reply to try and get it resolved and had no response. So now I’m left with a T-Shirt with a big stain mark on, shocking
4 août 2024
Avis spontané
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