Bling King London Avis 

Réponse de Bling King London

19 juin 2025

Hi Carlie,

Thank you for your feedback, and I’m genuinely sorry to hear about your experience. It’s clear that we fell well short of the service and communication standards we set for ourselves, and I understand how frustrating this must have been—especially after doing everything correctly on your end.

While I’m glad to hear the refund was eventually processed, it should never have taken that long, nor required that level of persistence from you. The situation around the Christmas return should have been handled more reasonably.

Please rest assured your comments have been taken seriously and will be used to improve how we handle returns and customer service going forward.

If there’s anything else I can do or if you have any further questions, please don’t hesitate to reach out. You can also contact me directly at +44 7368 491105, and I’ll personally ensure everything is taken care of.

Thanks again for bringing this to my attention, and I’ll work hard to ensure you have a better experience moving forward.

Best regards,
Bling King London

Réponse de Bling King London

19 juin 2025

Hi there,

I’m very sorry to hear about the bracelet breaking and the lack of response to your messages. That’s not the service we aim to provide, and I completely understand your frustration—especially with your nephew being so excited.

Please send over your order number and a photo of the item, and I’ll arrange a replacement or refund straight away—whichever you’d prefer.

If there’s anything else I can do or if you have any further questions, please don’t hesitate to reach out. You can also contact me directly at +44 7368 491105, and I’ll personally ensure everything is taken care of.

Thanks again for bringing this to my attention, and I’ll work hard to ensure you have a better experience moving forward.

Best regards,
Bling King London

Réponse de Bling King London

14 avr. 2025

Hi MJ,

Thank you for reaching out and bringing this to my attention. I’m truly sorry to hear that you received a product that doesn’t meet your expectations. I’ll make sure to look into this right away and get it resolved for you.

If you'd like to proceed with a return or exchange, please let me know, and I’ll guide you through the process. Rest assured, I will personally make sure everything is sorted out as quickly as possible.

If there’s anything else I can do or if you have any further questions, please don’t hesitate to reach out. You can also contact me directly at +44 7368 491105, and I’ll personally ensure everything is taken care of.

Thanks again for bringing this to my attention, and I’ll work hard to ensure you have a better experience moving forward.

Best,
Bling King London

Réponse de Bling King London

9 avr. 2025

Hi Cheri,

I’m genuinely sorry to hear about the ongoing issues with your refund – I can only imagine how incredibly frustrating this situation must be, especially after waiting since January. This is absolutely not the level of service you deserve, and I completely understand your frustration with the lack of communication.

I want to assure you that I’m going to look into this immediately and do everything I can to get it resolved for you. If there’s anything else I can do to assist or if you have any further questions, please don’t hesitate to get in touch. You can also reach me directly at +44 7368 491105, and I’ll personally ensure this is taken care of.

Thank you for bringing this to my attention – I’m committed to making sure you have a much smoother experience moving forward.

Best,
Bling King London

Réponse de Bling King London

9 avr. 2025

Hi Dan,

I’m so sorry to hear about the trouble you've been having with the returns process – I completely understand how frustrating this must be, especially after you've already tried reaching out by email. This is definitely not the experience we aim to provide, and I truly regret any inconvenience this has caused.

I’ll make sure to look into this right away and get it resolved for you. If there’s anything else I can do or if you have any further questions, please don’t hesitate to reach out. You can also contact me directly at +44 7368 491105, and I’ll personally make sure everything is sorted out.

Thanks for bringing this to my attention, and I’ll work hard to ensure you have a better experience moving forward.

Best,
Bling King London

Réponse de Bling King London

Actualisé le 18 mars 2025

Hi Claire,

I’m so sorry to hear about the delay – I completely understand how frustrating that must be, especially with your son’s birthday coming up. This is certainly not the experience we aim to provide, and I truly regret letting you down.

I’ll make sure to look into this and get it resolved for you. If there’s anything else I can do or if you have any further questions, please don’t hesitate to reach out. You can also contact me directly at +44 7368 491105, and I’ll personally make sure everything is sorted out.

Thanks for bringing this to my attention, and I’ll work hard to ensure you have a better experience going forward.