blinkcharging.com Avis 

Hospital car park, no choice but to use. Blink App wouldn’t let me log in so couldn’t charge car. Had travelled 180miles for hospital appt, so really needed to charge up to get home. Paid £5 to use the car park too.

App won't let me complete account registration, just sooooo slooow my phone times out and throws me back to the beginning. How can they run a business like this. Oh, and couldn't charge my car at the charge point because a) didn't have the app and b) none of my debit cards would work.
Woeful

An underserved 1 star just to let others know who useless you are. Poor service! You have a pay by card option that does not work on all of the three of your chargers in the vicinity. Calling you in desperation because I had no charge left, you said the pay by card is disabled and I need to download your app and sign up. There’s no information about this on any of the chargers. After downloading the app to sign up it became apparent you cannot sign up, only log in despite telling me i could. I had no charge left and told you I was struggling. The app is useless. You said you would call someone to get a code so I could use the pay by card or access the charger in the circumstances. I told you I was stranded and double checked with you that you’d call back and you said you would call back in 20 minutes. That call was at 10:45am. It’s now 22:05 and I’m home having had to miss work, cancel appointments to get the car sorted. You did nothing and fobbed me off leaving me waiting for your call when there was clearly no intention of calling me back. That’s unacceptable service. You could have said you can’t help and I would have called recovery. It’s unfortunate that all the chargers I tried were not working, BP Pulse being one of them. It’s not your problem I had no charge, but your app and chargers are not fit for purpose with no information alerting you the need to use the app, and even then the app does not work, and you didn’t bother to come back to let me know and left me waiting. You’re useless!

I've twice tried Blink and have not come close to being able to use it. And customer service has no option to talk to a human. I will do everything short of pushing my dead car to avoid using Blink.

Dreadful EV charging network, app and service. Persistently Blink Network (Ireland) charging points fail to connect, meaning you go from charger to charger trying to find one that works - all the while being deducted a 'deposit' of €30 minimum each time. The Blink EU and UK app is extremely slow to load, and painfully slow to connect to the charge point. The in-app complaints system to notify them of faults or issues frequently responds with "error, try again" and similarly suffers from slow, laggy, buggy performance. Using other EV chargers/companies (EasyGO, ESB ecar connect, Monta charge), I have never encountered these issues and so frequently. RECOMMENDATION: AVOID at all costs.

If i could leave minus stars i would. I charged using a Blink Charging port in Burnley 11/04/2025. When paying the machine took a pre authorising fee of £60. Once i completed charging an additional £12.50 for the electricity used was taken. Today is the 23/05/25 and I still haven't received my money back and when speaking to the firm they simply say we will be in touch. Please avoid these charges like the plague. BP and other chargers are far more reasonable and easy to use.

Started charging and all seemed good. Came back after 2.5 hours and found out my car was still empty, only 50 kilometers added. But the charge was 10 euros. After contacting customer service I was told the charges were normal: 10 euros for 50 kilometers. Totally disproportionate and customer service just keeps repeating the same statement. A big thumbs down for this charging company.

Rubbish all round... Locations don't show up.... Id doesn't work...

Absolutely rubbish, after giving all my details and credit card info, I plugged in only to see “no charge available” support is pathetic / non existent.

The only thing worse than their crappy chargers is their terrible customer service. I called for assistance and was told that the charger wasn’t working but he didn’t know why. Furthermore, I was told that it would take weeks to return my funds by mail. What? Really? So other businesses can just reverse charges but Blink somehow can’t? I made multiple attempts to use their device that day, and I have been to Costco several times since but the charger still doesn’t work. I hope they enjoy my money, because I won’t be back.

If I could give 0 stars I would. After numerous attempts at charging my car in Stephen’s green sc in Dublin which required me to register an account and include my card details , and encountering numerous error messages on the blink charging port I eventually had to give up the effort to charge my car . Today i see that they have taken €30 from my card. For nothing. Only the privilege of a wasted 20 mins trying to access their horrible app and then trying to charge my car which their charger refused to do. I have asked for refund of money and undertaking not to deduct any further monies from my card. I fear though that I will have to cancel my card to ensure no further deductions from this scam outfit. While I was trying to figure out how to charge my car I asked for assistance from others in the vicinity who were also charging their car. Their advise to me was not to use the app or the charging post. Their car’s charger was locked and they couldn’t release it or reach anyone at blink to assist them.

Too bad you cant do 0 stars. The CS is nonexistent. Good luck getting a Charger repaired 2 months and still waiting on the box to send the unit back. We have 4 stations and they're always failing and cant get anyone to respond to anything. expensive pieces of junk.

Dreadful user experience, both with the app and the website and its support bot. That's even before getting near the chargers. Avoid.

As a host with a level 3 charger, Hold times are absolutely outrageous. I've multiple call sessions where I was on hold for over an hour and a half before I got someone on the phone. Even then, I'd get placed back on hold for nearly another hour before the call failed. Also, I didn't get an email response on my support ticket until two weeks after I submitted it. By far, Blink Charging has had some of the worst customer support I've ever experienced. I will be moving forward with ChargePoint for my next two projects because everything with blink has been a nightmare.

Awful chargers. Forced to download app to use. Could not release car when had enough charge to get home. No one answers phone. Trapped on busy road, app useless. Took 30 mins to get someone to release car from cable.

Terrible- horrible- nothing but a scam- ripoff - either crooks or incompetent-
these bastards should be put in prison- left stranded- could not connect or charge- never- ever use this lousy service.

Just stopped at a Blink charging station to charge my Kia EV6. Charged for 12 minutes, got a little over 40 miles and was charged $28.49!!!! That is an insane price for charging. There was also a $5.49 start session charge. Will never use Blink again….

Chargers often fail, holding amounts taken from your account that are slow to be returned, the app often logs you out then fails to log you back in on all offered methods.

Simply the worst out there. Last time I tried to use them I wasted 22 minutes of my life then had to move my car to avoid the risk of a fine.

The customer service equivalent of drowning in a vat of camel droppings.

I’m sorry I couldn’t give zero stars. If you’re in the UK you need the app from the UK Apple Store (only). If you don’t live there or have another app store you are out of luck. I called support who told me the app had been updated and I needed the update. Utter tosh.

Terrible app. Paid £50 upfront cost and charge did not hapoen. This hapoened several times with £200 out of my account within minutes. Blink charging told me temporary hold which it is notthe case. Money gone from my account and 10 days later still received nothing back. What a scam. Why do they need so much downpayment for vetification when £1 will do or even £0 will do like other companies do