Ordered an Areca Palm on 4 June (order UK-188672, £65.64). It never arrived. The tracking they sent showed the parcel had never even reached the courier. After a month of chasing, on 2nd July... Voir plus
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Lisez les avis des autres
I was gifted a 6 month subscription. The first plant arrived well, albeit with a very small decorative pot. But since then, I've had nothing but problems. Missing pot one month, smashed pot the next m... Voir plus
Product overall good. Slight damage to the lid. Plant missing on arrival, suspect lost in transit as box not correctly put together. After 2-3 weeks messing around I eventually received 4 replacement... Voir plus
My son ordered me a terrainum cost £ 60.00 came late, (Christmas gift) The plants were nearly dead,came in a separate plastic container inside the box, were bone dry n god knows how long they were... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Breathe, De-stress and Grow - make your home beautiful, fresh and tranquil with specially curated plant subscriptions delivered monthly or quarterly, or choose from a variety of statement plants available from the shop.
Coordonnées de contact
Unit 1.G.1, The Leather Market, SE1 3ER, London, Royaume-Uni
- 01535 288 557
- hello@bloomboxclub.com
- bloomboxclub.com
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Beautiful monthly treat
I'm three months into my subscription and loving it.
A monthly treat just for me.
They have all come well packaged with good information cards so that I can give my new plants the care they deserve.
Each plant also comes with information about the positive effects of plants in your home.
Excellent service
Excellent service, beautiful plants, updates on delivery, delivery was quick with my boxes arriving in perfect condition,could not be happier.. will definitely be buying from them again.
Good communication
Good communication, and a great plant this month thank you
Very good service
Very good service, prompt delivery and good quality product.
Stunning and unique goods
My first purchase was a stunning medium calathea which arrived as promised, on time and beautifully packaged. It is extremely healthy and came with lots of helpful and easy to follow care instructions. It is so beautiful that it deserved a new pot which I bought from Bloombox. The sizing guide was very helpful in choosing. Thank you Bloombox you are a fabulous and unique company.
Disappointing and bad quality plants
Disappointing experience from start to finish. Bought a snake plant in January, which despite paying £6.95 for postage arrived with sad looking and damaged, snapped leaves. I contacted customer service and was offered a 20% discount, which I accepted to avoid the hassle of returning the plant. Six weeks later the plant developed an infestation of fungus gnats, which I understand is common with poor quality soil. Despite my best efforts, I've not been able to get rid of the infestation and my plant started to look quite poorly and had to be disposed of. I chose Bloombox because I thought I would be paying a premium for a good quality plant but have been disappointed. Feels like a massive waste of money and can't recommend them.
Questionable quality
I am afraid that the Zamioculcas Zamiifolia I ordered arrived with black spots covering it that would have been caused by overwatering, the plant pot was sodden on arrival. Overwatering an Zamioculcas Zamiifolia causes the soil to stay wet too long - leading to root rot. Rot is caused by anaerobic fungi and bacteria. Anaerobic means without oxygen; and that’s what happens when soil is wet too long - there isn’t enough air in it to feed the cells of the roots (which, being living things, require oxygen,) or the microbiome of the soil (the helpful bacteria, fungi, and micro-organisms that make for healthy soil.) The spots are caused by a fungus, usually, which can move into the stems of the plant from the roots, or it can be a secondary infection attacking because of the reduced defenses of the plant.
After contacting Bloombox after sales I was advised that the black spots were natural. I know that this plant will not survive long. They are offering no exchange or refund. Disappointing and not a trustworthy seller.

Réponse de Bloombox Club
Happy Bloombox subscribers
We are happy Bloombox subscribers. Plants arrive very well packed and are beautiful!
Brilliant place to buy indoor plants
Brilliant place to buy indoor plants, having bought a number of gifts from Bloombox.
I'm looking forward the year ahead as I have just signed up for the year long subscription service.
Excellent service from Bloombox
Excellent service from Bloombox. Had some issues with a plant and the customer service was excellent. Detailed advice on how to help the plant and a replacement offered despite being past the deadline for replacement
Fabulous plants
The plants I ordered arrived today, and I was absolutely thrilled to see such healthy and full specimens. These are the prettiest I have ever received by online order, and no more expensive than others that were just roots. Each of my eight lovelies is now in the ground, watered, and I can hardly wait to see them grow! Thank you so much! You may use my response on your page if you wish. I appreciate BloomBox very much!
I do love the plants that Bloombox Club…
I do love the plants that Bloombox Club provides. However, their website leaves a bit to be desired. It's often very difficult to find the Login option. The UX could definitely be improved. Also, there is no way to skip a month's delivery in the subscription service and I definitely think this is a necessary feature that needs to be developed.
Thumbs up all round
Super easy to navigate the website, plants arrived in great condition and great packaging within a few days of ordering. Will definitely be a returning customer
Very happy
Very happy. There were a couple of bumps at the beginning and staff were helpful and polite.
Well worth a subscription
I have a subscription and have bought plants separately and they are always excellent quality. The plants are well packaged and the pots are lovely.
The customer service is also excellent and helpful. I was only planning a short subscription but I can see myself with them for a while!
I have now bought three different…
I have now bought three different plants and all have been really good and delivered in good time
The packaging for the plants is the best i have ever seen which is a really nice touch, shows how much you care about your customers
The plants and pots that I’ve received…
The plants and pots that I’ve received from Bloombox are all gorgeous and growing beautifully. I love my subscription.
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