BloomingWay.com Avis 215

Product was new and came as expected. Smooth delivery.

average i think

The shipment is not as described at all. They ship the small size instead of the regular size items.

This is the worst company i have ever used!!! Will never use again. Horrendous service

Liar!!!!horrible service!i bought sunscreen expensive,and after they charge me over 13 shipping!!!!!!!so I send them back!!now I don’t get items and I don’t get money back!!!!never ever!!!!

This website it is a big lie! First, if you are not carefull, at the end of the transaction, they will charge you more than stated.
Second, if you check everywhere on their website, they advertise free shipping and doesn't exist a bigger lie than that!
Believe me, I payed a lot on Customs Fee (£13.26) and this was because they lie about the shipping country, as well!
When I tried to contact them, it takes almost as much as the delivery to come for an reply and they give just faded answers, not in accordance with what their Terms&Conditions sais.
They are rude and unhelpful, they just want your money!
Be very careful and read the other customers' reviews, as I saw them just now and they are reporting the same things!
Probably the ones that are happy are just local customers, not worldwide.This website it is a big lie! First, if you are not carefull, at the end of the transaction, they will charge you more than stated.
Second, if you check everywhere on their website, they advertise free shipping and doesn't exist a bigger lie than that!
Believe me, I payed a lot on Customs Fee (£13.26) and this was because they lie about the shipping country, as well!
When I tried to contact them, it takes almost as much as the delivery to come for an reply and they give just faded answers, not in accordance with what their Terms&Conditions sais.
They are rude and unhelpful, they just want your money!
Be very careful and read the other customers' reviews, as I saw them just now and they are reporting the same things!
Probably the ones that are happy are just local customers, not worldwide.

Brilliant and first class service. Free shipping and fast delivery. Excellent company,will be re-ordering via your company..100%

Complete con, deliberately misleading. This is NOT a UK company, do not be fooled by their pricing in £ and “free” delivery. I thought I was paying £36 for a product, turns out I paid $50, and then an additional £13.62 import duty and fees.

Needed collecting as there was something to pay. Vat plus and £8 handling fee. Ttheir telephone line doesn’t work either. Do not use. The advertised saving is false and you’ll end up spending more.
Product was returned. No refund received.

Like most of the other people here, I got taken in by their shipping promise. There is mention of VAT charges but it's not exactly prominent when you're making a purchase. That's a scam in my book. I had to pay an additional £13 on a bottle of CK One which made it more expensive than if I'd popped over the road to Debenhams! I'll never use these people again - oh and their delivery is painfully slow as well. BloomingNoWay.com more like.

Disgusting service! Need to wait 11 days to
Deliver your item, plus on website sayed no fee for shipping, lies I receive card from Royal Mail sayed that I need to pay customer charge 13.90£ !! That’s ridiculous. Never order from
This stupid website!

Wish I read this before...
Same story as most of the complaints here...

Ordered face cream (Anthony Logistics For Men Ingrown Hair Treatment, £23.21 GBP) for my boyfriend as part of his gift.

QUOTING from their website: "Free Shipping. Our policy is simple: We'll ship almost anything on our site to anywhere in the United Kingdom, United States, Australia, Singapore, Sweden, Denmark, New Zealand and Canada for FREE. No minimums. No kidding. UK Shipments:4-10 business days. *Great Britain orders are dispatched from the USA or Sweden and delivered via Royalmail shipping services with full tracking information. Please allow 4-10 business days for delivery."

There's nothing mentioned about customs charges anywhere!

My boyfriends birthday passed (THANK YOU!) still no cream, finally got a notice from Royal Mail that my package is in post office after 2 weeks... and I had to pay extra £12.50 GBP for customs charges!

£35.71 GBP for a face cream that took 2 weeks to deliver, f**king amazing!

Someone mentioned that they found it "in the FAQs section saying 'customers' are responsible for customs charges", yet I don't see anything. If they don't display it openly on the website or before a customer makes the purchase it's simply fraud.

Customs Import charges and bad exchange rate. Don’t trust their advertised price online. I expected to pay the online price of £61.98 and paid $95.36 PLUS £19.09 in customs charges. These are not overt on their website. My hairdresser is better value!

AVOID IF UK COSTUMER!!!

Hefty customs charges once the goods hit the UK.

The website advertised the beauty blenders (cosmetic product I purchased) as just over £21 with 'free p&p', once I'd logged into PayPal the charges came up around £33 (apparently because they had applied a conversion rate from dollars to pounds). Having spent the morning looking for a good deal, I was fed up and decided to order as I'd come so far and needed the product quickly.

The package took 2 weeks to arrive and to add insult to injury I was charged a hefty £12.97 customs charge to collect the package from the local Royal Mail office.

I logged onto their website to raise a complaint and realised they'd covered their backs in the FAQs section saying 'customers' are responsible for custom charges. This would be fine if they had displayed it openly on the website before the customer made the purchase.

Truly disappointed with this website- I ended up paying twice the amount I would've paid if I'd purchased from a local department store, waited a ridiculous time and ended up feeling as if I'd been robbed.

**If you're not made of money, and have principles, take my advice -stay away!!**

Do not purchase from this site if you live in the uk. Customs charge is extortionate plus the extra charges you incur regarding the exchange rate- really not worth it, you end up paying more for the item. Wish I had not accepted to pay now, should have requested a refund, I learnt the hard way but want to warn others!! Emailed customer services and was told that I should have read all the information on their website. Many thanks Bloomingway...

Best service; thank you so much!

I stupidly didn’t read any reviews for this website, if I had I’d have seen that I would have to pay import tax of almost £14. I emailed a complaint and was told it was clear on the website that it may be subject to import taxes. It was not made clear whatsoever, at no time during the booking process was I warned of further costs. I warn against using this company, they clearly have no thought for anything but getting you to part with your money. Avoid at all costs!

My mother purchased an Elemis set from this website and as we are both avid users of ELEMIS, know the product range well. When the products came, just by looking and smelling them we could tell they were fake. I am waiting for bloomingway.com to respond to me as I would like a full refund but have yet to hear back from them! In addition - as with other reviews I was left with a huge import tax fee (as purchased from the UK). I paid nearly £200 for these fake products.

The company is based in Hong Kong and you will end up paying more than expected. 1st time exchange rate, 2nd- after your parcel finally arrives after few weeks, you will have to pay custom charges. Stay away !