Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Chris, Ben and Ashley have been great in helping us to resolve an issue with permissions and access to a Teams channel. We appreciated the regular communication via email and phone call. We wouldn’t h... Voir plus

Noté 5 sur 5 étoiles

While abroad on a cruise I ran into problems with the ships server and couldn't access files. I use Blucando monthly maintenance contract and they accessed my computer, made sure that all syste... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Contacted them regarding sign-in issues. Prompt response from Charlie van Oeffelen. He had a great telephone manner and understanding of my issue. Logged in quickly and watching him work through the... Voir plus

Noté 5 sur 5 étoiles

Again I am so grateful for Blucando! I had pop ups coming up repeatedly, claiming to be from Norton, FB, Captcha & McCaffee saying that I had a trojan, a virus or 'suspicious activity' on my sys... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Assistance et services informatiques

Écrit par l'entreprise

Whether you are a company of one or have hundreds of employees, we have the experience and knowledge to fix your problems and find the right solutions for your business as it grows. We are a trustworthy tech support company who you can rely on for transparency, clear communication and high standards of customer care.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

75 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Call Ref: 37808

Ashley was friendly and professional in his approach to dealing with my issue. After trying a couple of solutions that didn’t work, he found the solution and fixed the problem.

11 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

I genuinely don't know how I would…

I genuinely don't know how I would manage without them. Blucando is an absolute lifesaver for someone like me.

They have made my life and work so much easier and more efficient. It's reassuring to know that they are always there to lend a helping hand, no matter how trivial my questions may be. (And there are a lot of them.)

They come back to me within a couple of hours and the problem is fixed within a matter of minutes. For business owners who want a reliable and friendly team to help them, blucando is for you!

4 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Very friendly and helpful service

Very friendly and helpful service. I was concerned that my son's laptop had been infected with malware. Bluecando took it in and cleaned it. They explained what the options were and kept me informed of their progress. I would highly recommend their service, no matter how big or small the issue.

19 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Helpful and Fast

Very helpful and fast service provided by blucando. The support team helps in providing solutions easily and I find it easier to communicate with them. Recommended to every company for fulling your IT needs and requirements.

15 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service as usual

I had an issue with new router. The company who provided the router were being very unhelpful so I rang Charlie at Blucando and he came in the next working day to sort everything else.
If you have any I.T issues, this is the company to go to.
Absolutely 1st class as always.
Thanks
Paul
Redan Print, Egham

10 juillet 2023
Avis spontané
Logo de Blucando

Réponse de Blucando

Thanks for the feedback Paul. Glad we could help.

Noté 5 sur 5 étoiles

Superb, resonsive and effective support

Responsive, supportive and really good customer service - I appreciated the support that both Nicholas and Chris gave - and Chris was invaluable in playing "Whack A Mole" to ensure that my problem was resolved.

23 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Contacted them regarding sign-in…

Contacted them regarding sign-in issues. Prompt response from Charlie van Oeffelen. He had a great telephone manner and understanding of my issue.
Logged in quickly and watching him work through the issue to the solution was an eye opener, very good, quick and obviously knows his stuff. Very diagnostic in his approach compared to my experience with other IT companies.
Nice chap to. Highly recommended.

12 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Wouldn't trust anyone else

Both Bens (Ben Squared) and the rest of the team have been fantastic. Patient, determined, skilled and super helpful.

I wouldn't trust my business with anyone else.

18 janvier 2023
Avis spontané
Logo de Blucando

Réponse de Blucando

It is a please working with you. We have passed your kind words on to the two Bens!

Noté 5 sur 5 étoiles

fantastic team always with a great can…

fantastic team always with a great can do attitude. I had a fault and they persevered and got the job done. Would always recommend.

15 septembre 2022
Avis spontané
Logo de Blucando

Réponse de Blucando

We're glad to be of service as always. We never give up!

Noté 5 sur 5 étoiles

Amazing service

Amazing service. Very professional and solution orientated. Had my WiFi upgraded with 3 Ubiquiti U6-Lite UniFi WiFi 6 PoE Access Point's. Signal has greatly improved. My outside Ring camara's are working now much better too. The whole experience from initial assessment to installation done by Mark Harrison has been a breeze. Price/Quality of the service is competitive. Very happy!

8 août 2022
Avis spontané
Logo de Blucando

Réponse de Blucando

We've passed on your kind words to Mark. Thanks again for choosing Blucando.

Noté 5 sur 5 étoiles

Brian was very professional

Brian was very professional, polite and knew what he was talking about. Everything is still working well

29 juillet 2022
Avis spontané
Logo de Blucando

Réponse de Blucando

Thanks for your feedback Marian. We've enjoyed working with you also.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus