Blue Arrow Avis 

Rubbish they don't help nobody get into work uve been trying now for about 12 months and get the same reason everything time.

I have had a fantastic experience with Blue Arrow. They have been extremely helpful and supportive throughout my job search, taking the time to understand my skills and experience and helping me find a suitable job opportunity.

I would especially like to thank Naomi Yates for her outstanding support. She has been incredibly patient, approachable and informative throughout the recruitment process. She has always taken the time to explain everything clearly, provide the necessary guidance and offer valuable feedback to help me improve myself and develop my confidence. Her professionalism, encouragement and willingness to help have made the entire experience much easier and more positive.

It is truly refreshing to deal with someone who genuinely cares about helping candidates succeed. I really appreciate all the time, effort and support Naomi has given me.

I would highly recommend Blue Arrow and its recruitment team, especially Naomi Yates, to anyone looking for new employment opportunities. If you are looking for a recruitment agency that genuinely supports you, guides you through the process and helps you find the right job, Blue Arrow is an excellent choice.

Thank you, Blue Arrow, and a special thank you to Naomi for all your help and support!

Very poor communication and staff (Susan, Belfast branch) hasn't got a clue! I have been seeking a new role in a new sector from August. Blue Arrow took over from Recruitment Co. recently. Three weeks ago I made an account with Blue Arrow after not receiving contact from the recruitment consultant I was communicating with whilst Recruitment Co. was operating. I was recommended to ask for that same advisor / consultant by one of her employed so its the same staff. I made ONE account, applied for posts on NI Jobs and Blue Arrows portal. I never heard anything back. I submitted three contact forms from their website, never received a response. I spent four days consistently phoning the Belfast branch. Each time I was put on hold and the phone line cut out - 4 days! By miracle, first try yesterday Susan answered. At first, she couldn't find my account. Then she could only see that I had applied to one role. She questioned that I had applied for 10+ as I previously told her. I spent minutes going through everything again. Susan miraculously could then see that I have 7 accounts. I applied once, I'm not an idiot (I have 3 degrees!). Susan questioned me again refusing to accept it was a fault on their end. Eventually Susan admitted their technical error. I asked about how this works going forward, a timescale etc. Susan told me it is a waiting game. When I asked about the accounts 2x, Susan told me she didn't know, but she assumed that when I get a role from one of the recruitment consultants she is assuming they will delete the other accounts created under my same login details. I asked about IT support, if a consultant deletes even one of my 'accounts' isn't it likely they all will wipe since they are all connected under the same username, email etc. Susan didn't know, wasn't willing to suggest finding out. She just said 'I have never seen this before!' Susan also wasn't very friendly. So all in all after weeks of trying, Blue Arrow is unlikely to ever help me transition from teaching. I don't recommend this recruitment company. I don't know if their computers are even showing my 'many accounts' to consultants, if I will be unregistered if a consultant does as Susan would like to assume rather than informing the IT support etc. Very poor customer service, very poor communication, very poor initiative from call staff, very poor reliability, prevents candidates securing employment and probably a very poor employee experience will be had if you are one of the lucky 0.5%!

Very bad i signed with this agency a year ago i was applying every single week no shifts no work no response nothing at alll very bad do not recommend don’t waste your time

Dealt with Louise Byrne in Glasgow office and seamless application, interview and job start all within a couple days, top class

They treat people like slaves they will send you to work long hours and leave your family tell them you going to work hard for them and yet dont get paid and am still waiting for my payment from September for my hours that i did in Glasgow i phoned Alison Miller and Ross in glasgow brunch till now i feel like i worked hard for them to enjoy my sweat this is slave labour no one has spoken even the payment was approved to pay me they have not pay paid me yet dont use blue arraow unless if you want to be a slave

Even one star they don’t deserve it !!!
Unprofessional and Completely Disorganized!
I was left waiting for over 20 days without work, believing my Enhanced DBS was being processed, only to discover it was never even submitted due to internal system errors. Throughout this time, my emails and phone calls were consistently ignored, and promises made over the phone were broken in writing. Leaving a worker without answers or an income displays a complete lack of professionalism, competence, and respect.

Terrible experience with Blue Arrow after being placed on a temporary assignment with BT/Relay UK - unreasonable standards required and constantly being threatened with losing our jobs…trainer spoke very poor English and could hardly be understood…favourable treatment to certain people and she seemed to enjoy firing people! No job security and wages fluctuated every week. Avoid.

I applied for a job recently and now I am receiving numerous calls daily from your virtual assistant. If you don't have the decency to have a human contact me, the remove my number from your system. If I received any more call I will lodge a harassment complaint against you with the communications Ombudsman.

Want to know if a job is available ? you cant. Want to actually speak to a human ? you cant. Want to waste 15 minutes ? no problem.
So I see a job, looks great just around the corner but posted in August ( a month ago at time of writing ) so I ring up before I stick a cv in. Four options later with no option to speak to a recruitment person I stick a cv on their site and instantly get 'thanks for applying but we need your details so register etc' , fair enough not sure why since my cv has all that but its their party.
Do I have a cv ? which areas are you interested in ? can we get a ton of personal off you without meeting you or ever finding you a job ?
Wanted the job but not if I have to a) keep repeating myself and b) waste a day not knowing if the info is even going to be bothered to be looked at

I got job with this company thinking i would have hours I paid dbs and unfriom I had no regular hours and was messed around by this company I loss out on my own money paying for my unfriom witch I never got back and dbs I would avoid thid company they worst angey I worked for

I accepted a job cleaning rooms and common areas. But I had to scrub bird droppings from the pavement and pick up litter, even when the temperature was 35°C. I was also required to work an extra 0.5 hours unpaid.

At 4 p.m., I received a phone call informing me that my shifts from the following day onwards had been cancelled. I also had weekend work through Blue Arrow, and my last shift was cancelled with 24 hours' notice. I then received a text message saying that Blue Arrow did not have any work for me, either now or in the future. I would not dream of taking a Blue Arrow job again, even in my worst nightmare.

On my first working day, the line supervisor told me that they could not provide me with regular work. If that was the case, why was I sent in to work when the shift was going to finish 30 minutes later anyway?

Afterwards, I sent a polite message to the Blue Arrow consultant through the app, but it was ignored and never even opened.

I had previously contacted another consultant and politely asked her for help by email. Due to her limited English, she did not understand my email and forwarded it to the consultant who had ignored my message. He then sent me a long copy-and-paste email stating that if there was any discrepancy between the working hours recorded in the app and the hours actually worked, it would be investigated.

I wanted to resolve the matter and avoid going around in circles, so I sent him the line manager's contact details. In response, my future shifts were cancelled within 24 hours, and I was told that there was no more work for me.

Again, I would not dream of taking another Blue Arrow job, even in my worst nightmare.

Don’t give them all the details. They ask full registration with bank details, DBS and then offer you nothing after your full registration.

Applied for the same job countless times through Blue Arrow and S1 jobs as I wasn’t receiving a reply , even phoned to tell them my skill set matched the job I applied for . No answer , no feedback , no reply . A total disgrace of a company

The 1st time I had used Blue Arrow & i was lucky enough to deal with Petrina. I applied for a permanent role & Petrina was in contact within 24 hours then secured the role inside a week. Would recommend.

I have work for these for couple month I received a text asking if they know anybody who looking for work i give people details over they go for interview got job den next day fire us both not best company to work with there no communication

I had an outstanding experience working with Mr. Shujon Miah at Blue Arrow recruitment agency throughout my recruitment journey. From the very beginning, Shujon was professional, approachable, and incredibly supportive. He kept me informed at every stage of the process, provided clear guidance, and was always available to answer my questions and offer valuable advice.

His encouragement, regular communication, and genuine commitment made the entire recruitment process smooth and stress-free. Thanks to his dedication and expertise, I was able to secure a role that aligns perfectly with my skills and career goals.

I truly appreciate the time and effort Shujon invested in helping me succeed. I would highly recommend him to anyone looking for a recruiter who is knowledgeable, reliable, and genuinely cares about achieving the best outcome for both candidates and employers. Thank you, Shujon, for your exceptional support and for helping me achieve this important milestone in my career.

Rude pushey and share ur info with Kintec they try to extort money because to get ur money .that does not exist..now they ( blue arrow says I have 8000 USD and to stop all the never ending call harassment I have to be paid out to close the account...we will see how that goes .I am sure it's just another ploy .....BLUE ARROW NO GOOD

..........

Worst agency I have ever tried using. Communication was awful, wasted a lot of my time finding documents to upload for them. Tried booking a right to work interview, the person was not in and nobody else was available all day. After finally rebooking, I am told that ‘there aren’t any jobs anyway’ and didn’t bother signing me up.

Very rude on one occasion during a phone call, and had repeatedly tried to phone them during work hours with nobody answering the phone.

Communication awful
Staff knowledge of the jobs awful
Staff are rude without reason
Staff not showing up to video interview

Can only imagine how they feel being stuck in there with each other all day!