Flowers were badly wilted on arrival and dead within 2 days.customer service is appalling. DO NOT WASTE YOUR MONEY. I sent these as a birthday gift, I was charged £5.95 to have them delivered on a c... Voir plus
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Lisez les avis des autres
Flowers arrived on time and were absolutely beautiful but died 3 days later!! Emailed Bluebells who said all complaints need to be made within 3 days of receipt but I was away and uncontactable. De... Voir plus
NO ONE ORDER FROM THESE PEOPLE! I Ordered flowers for delivery on the 14th in time for Mothers Day - the date was selected at checkout, confirmation email stated the 14th. But it arrived 3 days earli... Voir plus
I am absolutely shocked by the bad reviews! Do not listen to them!! I have frequently ordered from this company and everytime the flowers sent to family and friends have exceeded expectations! They ha... Voir plus
2,0
Bas
28 avis
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I ordered flowers from Bluebells Flora…
I ordered flowers from Bluebells Flora for delivery on September 14th, but part of the arrangement arrived dead and wilted. I immediately contacted customer service and was offered only a 25% refund, which is completely unreasonable given the condition of the flowers. The company refuses to accept responsibility, and the experience was both disappointing and embarrassing. A florist should stand by the quality of its products - in this case they did not and I won't be using them again.
14 septembre 2025
Avis spontané
Another disgruntled customer
I ordered flowers over the weekend for next day delivery which was offered online. Monday comes and nothing has been delivered. no confirmation email or tracking email has been received. I went online to get a contact number for them just to find that they are not even open on the weekend. False advertising.......... Now I have tried to contact them 12 times but no one is answering the phone just a stupid automated voice. They have not even replied to my message on their website.
5 octobre 2025
Avis spontané
Do not believe their next day delivery service
Ordered flowers for next day delivery - this is misleading offer of a service- never materialised. No response to email from the seller. Would not recommend ever.
3 octobre 2025
Avis spontané
Selected delivery for 21st sept
Selected delivery for 21st sept, email confirmed delivery date 21st, delivery not made even though said it was out for delivery and you have to pay for tracking! Emailed the company and they said read terms and conditions!!! Why can you select a delivery date they cannot deliver on, get confirmation of delivery date and tracking saying out for delivery when it isn't! Delivered 22nd. Company didnt care about the failure. Will never use again
22 septembre 2025
Avis spontané
Would recommend
Sent flowers to my mum and Auntie and they both loved them, they also sent pictures and they are beautiful
8 septembre 2025
Avis spontané
Flowers and gifts
Ordered in the afternoon and delivered to the recipient the very next morning. As described. Great value for money, other florists charging double the amount
23 août 2025
Avis spontané
Poor delivery
Poor delivery. Filled in form for wifes birthday on 11 August, they confirmed order but had email from royal snail, being delivered on 12 August. Brilliant
Don't use if you want anything delivered for a Birthday as it will be lstr
11 août 2025
Avis spontané
I have been ordering from here for a…
I have been ordering from here for a while, and all has been fine until my recent order. They are in total denial that they sent me the wrong thing and keep insisting that it is the right one. I ordered Cericse melody carnations with gypsophila. They sent me 18 raspberry ripple carnations. They keep telling me they have contacted the florist and the order is correct (Total denial of their mistake AVOID
6 août 2025
Avis spontané
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