I cannot rate the service we had from BlueWhaleSpa highly enough. From start to finish, the service we had from Andrew Brunton was just brilliant. He was professional, knowledgeable and very helpful.... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
What amazing customer services from start to finish. Andrew goes above and beyond he is a credit to your company thank you for your help. We couldn’t be happier and we definitely recommend buying a ho... Voir plus
Very efficient service, was dealing with a lovely & polite lady called Fiona Joseph so helpful with on time delivery and Hot Tub was delivered on time by Zen& Ray with no complications, Thank you ve... Voir plus
Great service from start to finish Andrew Brunton the salesman was brilliant and so helpful always keeping us updated The delivery guys were very professional and knowledgeable Thanks once again w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!
Coordonnées de contact
11 Glaisdale Drive East, NG8 4GU, Nottingham, Royaume-Uni
- 01159548888
- info@bluewhalespa.co.uk
- bluewhalespa.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really impressed with this hot tub
Really impressed with this hot tub. The 85 jets are powerful and well placed, giving a proper massage experience, and each seat feels different which is a nice touch.
The delivery and installation were excellent—Craig and Edmore were friendly, professional, and made everything really easy. They took the time to explain how it all works, which was much appreciated. Big thanks as well to Scott Lowton for all the help.
The LED lights, waterfall, and Bluetooth speakers are a great bonus, especially in the evenings. Comfortably fits 4–5 people and heats up well.
Five star service all round—would highly recommend.
Very pleased and happy
Excellent service from the moment we purchased the hot tub on line, Scott Lawton kept us up to date and informed on everything and nothing was to much trouble for him . Hot tub arrived as planned and scheduled the drivers were very helpful and explained everything, very impressed with the service and love my new hot tub. Would highly recommend Scott and his team at Blue whale spa
Quick service, great price and product
Quick service, great price. Andrew helped on the phone and provided lots of advice. Delivery was fault less, nothing seemed a problem, Martin and Huwbert Thank You.
Loving the hot tub spa.
Was nervous about ordering online at first but I received emails from ordering until delivery with lots of advice videos and leaflets.
Highly recommend.
Went into the showroom and was greated…
Went into the showroom and was greated by Andrew Brunton, who was helpful and was happy to answer all of our questions about the chemicals for our hot tub! His customer service makes Blue Way Spa a place I would highly recommend. I’ll definitely be returning!
From order to installation of our hot…
From order to installation of our hot tub has been so smooth and special thanks has to go to Fiona that looked after us and informed us of progress to the day of delivery.
On the day of install nothing was an issue to the team, even in torrential rain that we had on the day the guys never stopped until it was complete.
First class would buy from you again!
Hunter V1 hot tub
Thank you so much to Andrew Brunton for all his help in finding the best hot tub for me and ordering my Hunter V1, he was in contact with me from ordering, delivery, warranty and after sales, could not recommend Andrew or Blue Whale spa more highly for the excellent service.
Delivery was fast and very professional, well done to the whole team.
Fantastic company! Very happy customers!
From ordering over the telephone with Fiona Josephs, to arranging a delivery date with Andrew Brunton, to actual delivery of our hot tub (by Zen and Matt), we could not be more impressed!
The whole process has been faultless and we are so appreciative to everyone involved at Blue Whale Spa. Fiona was really helpful to start with, Andrew not only called to arrange a delivery date, but also sent us a variety of videos (which have been absolutely invaluable! And we would recommend anyone setting up their hot tub to watch them) and Zen and Matt were fantastic too.
Thank you so much to all involved!
We and the whole family are very happy (and our 5 year old granddaughter doesn't want to go home :) !
Would recommend this company 100%.
Absolute amazing service
Absolute amazing service , from beginning to end. Always available to answer any questions and super helpful and friendly . So glad we choose to purchase our first hot tub with BlueWhaleSpa , Definatley recommended 100%
I’ve just got a new hot tub from your…
I’ve just got a new hot tub from your company I had Andrew brunton as your sales man he was absolutely amazing deal with delivery to the isles of scill and very easy to talk to highly recommended
Kind regards Tracey Guy
Very knowledgeable without the hard sell
Wow. I have just had a long conversation with Andrew and his knowledge and helpfulness is second to none . Certainly not a hard sell just very honest about various options . A credit to Blue Whale Spas . Thanks for your help.
Brilliant hot tub – excellent service from Andrew
Absolutely fantastic experience with Blue Whale Spa. The hot tub is brilliant — really well made, easy to maintain, and we’re using it all the time already.
A big thank you to Andrew Brunton who was great from the start — friendly, helpful, and made the whole process really straightforward.
Couldn’t be happier and would 100% recommend to anyone thinking about getting a hot tub.
Happy hot tub delivery experience
Very happy with the service from start to finish. Fiona on the end of the phone in the office guiding me as to what I would need regarding the installation of the hot tub, had proved invaluable. The guys Trymore & Edmore friendly and no fuss installed the hot tub, then provided me with all the information I needed to get the best from my hot tub in the future. Totally recommend this company.
A great and helpful company
Fiona was our salesperson and she was very helpful answering our questions and helping us decide between 2 of the tubs.
Trymore and Edmore delivered and installed our tub, they checked on where I wanted it before they unloaded and talked me through all the important stuff very thoroughly before they left.
Overall a great company
experenice was great start to finish.
experenice was great start to finish.
Sorin / Martin wher great when installed and really helpful with instrustions, fiona was great keeping me up to date with everything from ordering to delivery.
love my hot tub.
Ordered Duke Stream II from BlueWhale…
Ordered Duke Stream II from BlueWhale Spa and everything from advice on the right hot tub through to ordering and delivery was 5 star. The delivery guys (Sorin and Martin) were friendly and positioned the tub exactly where i wanted it. They removed the packaging and made sure the area was tidy. Fiona continued to support and ensured that everything was OK, and the documentation and "how to guides" meant that I was fully informed on what to do. If you need installation, make sure you request it as the standard is delivery and positioning not installation. Well done guys
Hot tub from Blue Whale
We ordered a hot tub from Blue Whale Spa and from the pre sales team (Fiona) to delivery team (Gary and Craig) were all amazing. They kept us informed and did exactly what they said when they said.
Easy process from start to finish
Easy process from start to finish. Answered any questions throughout the process, quick and easy delivery. Recommended crane hire. All made very easy and simple thank you Fiona
Very pleased with our purchase the…
Very pleased with our purchase the company delivered it quick and it works perfect highly recommend this company
Outstanding Installation and excellent customer care!!
Outstanding Installation!!! Excellent customer care and professional service. Very happy customers.
Thank you :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








