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Noté 1 sur 5 étoiles

ordering experience was normal, but shoes have an entirely different logo on and in them. i found they actually come from Amy and Michael on aliexpress this store claims they make in-house origi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The shoes are super cute and super good quality, but not that much more expensive compared to other shoes I can find around me that are from fast fashion/fewer quality, and the people working there a... Voir plus

Noté 5 sur 5 étoiles

Deanne is a beautiful soul that helped me through this whole situation of getting my daughter shoes. She’s so patient and understanding. Just the customer service alone makes me coming back. Thank you... Voir plus

Noté 5 sur 5 étoiles

Wowowow I freaking love these shoes!!! I bought a pair last year and they’re still AMAZING right now! I just bought two more last week and they’re even better. I 100% recommend getting these shoes bec... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Écrit par l'entreprise

Bobo's House was founded by a BFF duo who are obsessed with all things cute, inspired mostly by the wildly popular Foodie, Anime, Cosplay, Manga culture and Ulzzang styles that truly never fails to bring smiles to our faces and takes us right back to when we were carefree kids. Through Bobo's House, we aim to share that same joy and energy to everyone all over the world, that is why we worked so hard to carefully select items that we truly love and partner with many factories all over the world to bring you the most unique items/everyday accessories at the lowest cost possible and provide FREE WORLDWIDE shipping on all orders over $35!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

66 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(66)

29 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

dropshipping?

ordering experience was normal,
but shoes have an entirely different logo on and in them. i found they actually come from Amy and Michael on aliexpress

this store claims they make in-house original designs and do not dropship (even claiming this on other reviews here). however, when emailed about this, no reply was given, so i have nothing to disprove that they're just dropshippers with a fake backstory.

if you like the design, avoid the middleman and just get them from aliexpress directly. it's cheaper and shipping is likely the same anyway

18 octobre 2026
Avis spontané
Logo de Boboshouse

Réponse de Boboshouse

Hi there! I'm sorry your email went unanswered. I've since found it: it had been closed in our helpdesk without a reply, which shouldn’t have happened, and I’ve now written back to you directly. I sincerely apologize for the delay!

To your question: we develop our own designs and produce them in small batches with our partner manufacturer. Like most shoe factories, they make shoes for several brands as well as their own. As a small brand, we can't yet afford to buy out the whole factory or make branded parts on every style, so some pairs still use standard parts.

Our newer designs are developed specifically for Bobo’s House and aren’t sold in any other store. Our shoes are stocked in our own warehouse in the USA and with our manufacturer overseas, which lets us ship faster and cheaper to the EU, Australia, etc.

If you found your pair listed somewhere else (which should NOT be happening) I'd really appreciate it if you sent me the link at info@boboshouse.com. I'd love to look into it and reply to you directly.

Thank you!

Noté 4 sur 5 étoiles

Purple Pixel

It was very easy ordering but when I received the shoes today the box they were in was torn all the way across the top of the box. The shoes are ok but the box is a mess!

12 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Chubby neko matcha sneakers

The shoes are super cute and super good quality, but not that much more expensive compared to other shoes I can find around me that are from fast fashion/fewer quality, and the people working there are super nice too! :)
It's my second time buying shoes from this shop and both times I've been super happy with what I've gotten, the shoes are super comfy too :)

9 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I absolutely adore my shoes!

I absolutely adore my shoes!! Super cute and comfy, I love how they feel and look. In addition, their customer service is amazing. They are quick to answer any questions you may have and were super kind.

19 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

LOVE

Shoes are true to size and they’re so comfy! I love these shoes so bad. Can’t wait to buy more!!

15 septembre 2026
Avis spontané
Noté 4 sur 5 étoiles

What an up and down rollercoaster of emotions

Ordered shoes on 24th August, shipping took place two days later on 26th. Shoes arrived in the UK on 30th and show as “out for delivery” on the shipping since 31st. Still haven’t received my shoes and shipping information hasn’t changed since. Contacted shipping company on the 2nd September because I was concerned but they didn’t get back to me. Contacted bobos house on the 4th and only reply I got was asking how I would rate their help - which help though? I didn’t receive any help?
Haven’t heard from them since despite replying exactly that. It’s getting ridiculous and if I’ve not received my shoes by the 16th I will open a case on PayPal. Really thought the company was trustworthy due to the positive reviews on here but clearly was wrong. Should’ve known an Instagram ad wasn’t the place to buy shoes from…

Edit: I actually received email replies from bobos house they just ended up in my spam. The issue described has more to do with the shipping company used and they are working on sorting that. Will update my review again once I actually receive the shoes!

2nd Edit: I gave an ultimatum that I wanted my shoes by the end of September. Its now the 30th and I have yet to receive them. I can give them that I got a new shipping number which currently is in china prepping to be flown over to the UK so I will give them an extra week before going through paypal to get my money back if nothing arrives. But as it stands these shoes have to be absolutely mindblowing to rectify my negative experience here. Customer Service is slow to respond, even slower to action and not concerned at all with the fact that the shipping companies used are absolute garbage. I get that its not up to the retailer how the shipping company is but when you get negative feedback you should do better and find a different company to ship your products with because this is not it. Will update once shoes arrive or requested money back...

3rd edition; shoes arrived today on 5th October!
They arrived in a branded shoe box & tissue paper and are branded on the inside as well. After they took so long to arrive and reading other reviews I was worried about the quality but from my first impression they are fantastic quality and branded. I wasn’t able to find the same shoes anywhere else online either. They fit well and are really comfy too - from what I can tell they have high quality insoles for a comfortable fit.
Very excited to finally have them and wear them.
Final verdict: 4 stars for the company because the shoes are great and they did replace them when the shopping company lost them - although that process was slow and due to that and the hassle/anxiety it was until they got here I deducted one star. If you like the shoes and don’t mind potentially waiting over a month for them I can recommend them and I would consider buying from them again in the future - keeping in mind that orders may not arrive as quick as I would like them to 😁

11 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Lovely team + cutest shoes

I emailed them to change my shoe size and they were so kind, helpful, and quick to reply! But of course, the shoes were so cute and i got so many compliments. I'd only say I'd put comfortable souls in em so my feet dont hurt as much (bc my feet lowk a little flat) but omgg i love wearing them

24 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Best shoes everrrrr

Wowowow I freaking love these shoes!!! I bought a pair last year and they’re still AMAZING right now! I just bought two more last week and they’re even better. I 100% recommend getting these shoes because they’re so comfortable plus they’re cheaper than regular shoes and cuter!!

23 août 2026
Avis spontané
Noté 4 sur 5 étoiles

More Size Availability

I loved that it was the exact same as the pictures, but my only issue was sizing. There weren’t in between options, which was fine, but there are no sizes for width outside of it being attached to a different length size. Unfortunately my left shoe’s width was too tight, so I have to get shoe wideners for it.
Very cute :)

1 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I love these shoes

I love these shoes! They're comfortable and really unique. The seller is very attentive and the packaging was pretty. ✨

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Cutest shoes ever

So far, I'm super happy I ordered them when I had the chance. The shoes are super cute with any outfit and they are comfortable to wear. I have no complaints about them and I will definitely be on the lookout for more to add to my collection.

6 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

Ultra Chunky Star Shoes

Great shoes, so cute too! Came around the time that they said they would and really great quality. My only gripe is that the shoe sizing was a bit smaller than I thought it would be so my toes would touch the front part while my heels would lift a bit out of the shoe due to the mass chunkiness. But I got around that by tightening the laces more so overall still great shoes!

9 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I am absolutely thrilled with my…

I am absolutely thrilled with my platform trainers. They are exactly as advertised, and incredibly light, even though they are big and chunky. This company was suggested to me through Instagram, which makes me immediately dubious, as I've had very bad quality products as a result of this. But I can say with 100% honestly that Bobos house have surpassed and I really will continue to buy trainers from them.

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

The shoes I ordered are amazing!

The shoes I ordered are amazing, they are comfy, super funky, and a perfect fit! Very little delay in delivery, so I didn't have to wait long to receive them. I already have plans to buy another pair! 😆😆😆

30 juin 2026
Avis spontané

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