When our boiler broke down boiler base fitted us in for a replacement and was there within a few days. Being a tradesman myself I can recognise the standard of soldering on pipe work is top quality. G... Voir plus
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Lisez les avis des autres
I recently had a new boiler fitted by Boiler Base and would highly recommend them. From my first contact with Gabby through to the completion of the installation, everyone I dealt with was profess... Voir plus
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I can’t recommend boilerbaseuk highly enough. During a landlord gas safety check, a gas leak was found and my supply was capped. I was told it would cost around £2,000 to fix, which caused a... Voir plus
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⭐️⭐️⭐️⭐️⭐️ Absolutely brilliant service from start to finish. The whole process was straightforward, the engineer turned up on time and worked cleanly throughout the day. Everything was explained... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Boiler Base UK, we’re more than just heating engineers — we’re a family-run business built on trust, honesty, and old-fashioned customer care. Based in the UK and proudly family-owned, we’ve grown our business by putting people first — not profits. We understand that your home is your comfort zone, and when something goes wrong with your heating or hot water, you need a team that treats the problem (and you) with real care. That’s where we come in. We specialise in boiler installations, replacements, upgrades, and heating system solutions tailored to your home and your needs. Whether you’re replacing an old back boiler, switching to a combi, or need help improving energy efficiency — we guide you through every step of the process, with no pushy sales, just honest, professional advice. Our engineers are fully qualified, Gas Safe registered, and take pride in delivering top-quality work with a tidy finish. And because we’re family-run, you’ll always deal with real people who genuinely care — from the first phone call to the final handover. We even register your warranty for you, so you can sit back and relax knowing everything’s taken care of. With Boiler Base UK, you get: A personal service from a family-run team Clear, honest quotes — no hidden fees Fast, flexible installation dates Quality boilers from trusted brands Full aftercare and support We’re proud to say most of our work comes from word of mouth and customer recommendations, because when you treat people right, it shows. So whether your boiler’s on the blink or you're just planning ahead, get in touch with Boiler Base UK — and experience the kind of service that puts your home and your comfort first.
Coordonnées de contact
Unit A309, Business Centre, 25 Goodlass Rd, L24 9HJ, Liverpool, Royaume-Uni
- 0330 133 2524
- info@boilerbaseuk.com
- boilerbaseuk.com
4,9
Excellent
96 avis
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Very Efficient Company from the Engineers down to the Office Staff.
The engineer that arrived at my house on Thursday evening on time and said he would be able to fit me a new boiler the next day Friday. Sure enough two of them turned up on time fitted my boiler and all the other things that went with it.
What a fantastic pair of engineers. Nothing was too much trouble, polite, curteous worked hard at it all day, very pleasant even cleaned up after themselves and took away all the old stuff and packages. Highly recommended. Wouldn't hesitate to call them if I needed to. Also office staff very efficient and pleasant making sure everything was OK and that I was alright , so many thanks to Jay, Adam and Gabby. Well done BoilerBase.UK.
6 février 2026
Avis spontané
Réponse de Boiler Base UK
Thank you so much for this lovely review, Mrs Thomas. It really means a lot to all of us.
We are so pleased to hear everything went smoothly and that the engineers were able to get you up and running so quickly. Jay and Adam will be thrilled to hear your kind words, and I really appreciate the mention too.
We take a lot of pride in being reliable, tidy, and easy to deal with from start to finish, so it is great to know that came across.
Thank you again for choosing BoilerBase UK and for taking the time to leave such a thoughtful review. We are always here if you ever need us.
Highly recommend
Absolutely amazing - fitted a new boiler as old one packed in. I found them knowledgeable professional and took the time to talk me through various options of boilers and what work was needed would highly recommend
5 février 2026
Avis spontané
Réponse de Boiler Base UK
Thank you so much for your kind words!
We’re delighted we could get your new boiler installed quickly and make the process straightforward. It’s great to hear our team were able to guide you through the options and explain the work needed.
Your recommendation means a lot to us, and we’re always here if you need anything in the future.
Kind regards,
The BoilerBase UK Team
Great experience from start to finish
Great experience from start to finish. Gabby was lovely, helpful and knew what she was talking about. Boiler installed next day by Jay and Adam who were brilliant. Exceptionally tidy and great workmanship. Good price too. 5 star +.
28 janvier 2026
Avis spontané
Réponse de Boiler Base UK
Thank you so much for your fantastic review, Tom!
We’re thrilled to hear that everything went smoothly from start to finish. Jay and Adam will be delighted to hear your kind words about their workmanship and tidiness.
It’s great to know you felt well looked after and that the whole process was clear and helpful. Your 5-star feedback really means a lot to all of us at BoilerBase UK.
Kind regards,
The BoilerBase UK Team
Excellent service and installation
The engineers turned up on time and started work immediately. Disruption was minimal. As I was unable to take the afternoon off work they guys made sure the installation was complete for when I had to leave. The pipework is very neat and tidy and they left no mess or clutter to clear away after. Customer service was always only a phone call away and were more than happy to discuss anything or explain any questions I was unsure about. Great job
31 décembre 2025
Avis spontané
Réponse de Boiler Base UK
Thank you so much for your fantastic review!
We’re thrilled everything went smoothly and that the engineers could work around your schedule. Jay and Adam will be really pleased to hear you were happy with their neat and tidy work.
It’s great to know our team were easy to reach and could answer any questions you had. We really appreciate you taking the time to share your experience - it means a lot to all of us at BoilerBase UK.
Sent 3 guys so was super quick
Sent 3 guys so was super quick , amazing price , even tidied all my pipework to a professional finish after last fitting was terrible, cannot recommend enough and a 20 year warranty
10 décembre 2025
Avis spontané
Réponse de Boiler Base UK
Thank you so much for the fantastic review! We had a little giggle at the “20-year warranty” typo - it’s actually 10 years, but we promise the service, care, and quality are definitely top-notch 😄.
We’re thrilled you’re happy with the installation, the tidying of the pipework, and that everything went smoothly. Your kind words mean a lot to the team - thank you for recommending us!
Kind regards,
Gabby & the Boilerbase UK Team
Called Friday when boiler failed was…
Called Friday when boiler failed was there Monday and new one fitted same day, clean and professional workmanship couldn’t ask for more
19 décembre 2025
Avis spontané
Réponse de Boiler Base UK
Thank you for taking the time to leave such a great review, Damian. We’re really pleased we could get everything sorted for you so quickly, especially with a boiler breakdown. It’s great to hear you were happy with the workmanship and service from the team. Thanks again for choosing Boilerbase UK - we really appreciate the recommendation.
Great job
From start to finish it all went well thanks Jay 😊. All times and dates were worked around my shifts, could not have asked for any more. Great job done very professional 👏 👍.
13 octobre 2025
Avis spontané
Réponse de Boiler Base UK
Ahh thank you so much for this, it really means a lot to us! We’re so glad everything went smoothly and that we could fit in around your shifts - that’s what we’re here for. Jay will be chuffed to read this! Thanks again for choosing us and for taking the time to leave such a lovely review, we really appreciate it 👏
Stephen casey cheadle Stockport
Stephen casey cheadle Stockport
Boilerbase are a very professional
team ,I had a new boiler fitted and
Was very happy with everything they
Nothing was too much trouble for
Them ,from start to finish the work was amazing and very tidy ,Gabby was also
Good at her job . I would recommend
This firm very very highly and knowing
There only a phone call away should I
Need any advice.
8 janvier 2026
Avis spontané
Réponse de Boiler Base UK
Hi Stephen,
Thank you so much for taking the time to leave such a detailed and kind review! We’re delighted to hear that you’re happy with your new boiler and that the team looked after you from start to finish.
It’s great to know you found everything tidy and professional, and that you felt supported throughout the process. We really appreciate your recommendation and are always just a call away if you ever need advice.
Kind regards,
Boilerbase UK Team
I spoke with gabby who was very…
I spoke with gabby who was very knowledgeable
great service overall
they my install in promptly
Would highly recommend thanks again
9 janvier 2026
Avis spontané
Réponse de Boiler Base UK
Thank you so much for your kind review, it really means a lot to us. We’re delighted to hear you found the service helpful and that everything was arranged promptly for your installation. It was a pleasure speaking with you, and we truly appreciate your recommendation. Thanks again for choosing Boilerbase UK!
Competitive price which was honoured…
Competitive price which was honoured from the online quotation, friendly team, found them reliable and punctual. Would recommend and use again if we ever need further boiler work/replacement.
15 novembre 2025
Avis spontané
Réponse de Boiler Base UK
Thank you, Stephen, for taking the time to leave us a 5-star review.
We’re really pleased to hear that you found our pricing competitive and that the quoted price was honoured from start to finish - transparency and trust are very important to us.
It’s great to know the team were friendly, reliable, and punctual, and we truly appreciate your recommendation. Should you ever need any further boiler work or advice in the future, we’d be more than happy to help.
Amazing company
Jay and dan were absolutely brilliant from start to finish. Very punctual, very tidy, very kind. Their standard of work was exceptionally outstanding. For 2 young lads starting iut their own business you would genuinly think they had been doing it for years. Their knowledge and professionalism were second to none. Cannot thank them enough for the work they did and how fast they managed to it. The house has never been so warm, to the point were the wife doesn't need her blankets on to keep warm anymore. They were very helpful in eveything they did. We will highly recommend them to everyone and anyone. Thank you both so much for everything you have done 👌👏🤜🤛
11 avril 2025
Avis spontané
Réponse de Boiler Base UK
Thank you so much for taking the time to leave such an amazing review Leigh
Jay and Dan will be absolutely delighted to read this - your kind words about their professionalism, knowledge, and standard of work really mean a lot, especially as a growing business.
We’re so pleased to hear the installation was completed quickly, neatly, and to such a high standard, and even better that your home is now so warm the blankets aren’t needed anymore!
Thank you again for your trust and for recommending us to others - it genuinely means everything to us. If you ever need anything in the future, we’re always happy to help. 👌👏🤜🤛
I recently had a new boiler installed…
I recently had a new boiler installed by this Boilerbase and I couldn’t be happier with the service. From the initial enquiry to the final installation, everything was handled professionally and efficiently.
13 janvier 2026
Avis spontané
Réponse de Boiler Base UK
Hi Adam,
Thank you very much for taking the time to leave such a great review.
We’re really pleased to hear that you were happy with the service from start to finish. From the initial enquiry through to installation, our aim is always to make the process smooth, professional, and stress-free, so it’s great to know that came across.
Thank you again for choosing BoilerBase UK - we truly appreciate your trust and custom. If you ever need any help or advice in the future, please don’t hesitate to get in touch.
Warm regards,
BoilerBase UK
Incredible service, can't recommend highly enough!
An absolutely fantastic service. I initially spoke to Gabby and she talked me through the whole process from start to finish taking the time to discuss different options with me to make sure that I had the right option for me. There was no sales pressure which was nice as multiple other companies had tried to push me to make decisions quickly and I didn't feel like that when speaking to her. Their price was also better than any other company I had looked at!
Using a smaller company and not one of these massive UK wide ones I feel made a huge difference because they took the time and effort to make sure every detail was right.
The guys turned up on the day of installation exactly when they were meant to and they turned up in force to make sure there was enough of them to get the work done quickly and efficiently. There was a lot to do as they were multiple tanks in the property to remove as well as the old boiler and they got it done in no time!
All of them were friendly, polite and extremely respectful of my property. They made sure I was kept informed throughout the process so I understood what was going on and they got the work completed within the time they had initially suggested they would.
The new boiler is fantastic and my house has never been so warm!
Jay (business owner) was fantastic and took a lot of care and pride in his work. There were multiple complications due to things in my property and he still managed to make sure it got done for me. I overheard him at one point when one of his lads was asking about the placement of the boiler due to my awkward cupboards and extractor fan saying "I'm not putting it there as it won't look right. I wouldn't have that in my house so I'm not doing that here. We'll find a way to make it work!" That kind of care and desire to give the best service isn't something you see often these days with tradespeople as it's usually about doing everything quickly and getting out the door.
I would definitely recommend the company to anyone reading this and I will happily be recommending them to any friends or family that need to change their boiler in the future.
Fantastic service, thanks again all. I'm going to put my feet up now in my nice warm house! 😁
12 janvier 2026
Avis spontané
Réponse de Boiler Base UK
Hi Chris,
Thank you so much for taking the time to leave such a detailed and thoughtful review. It genuinely means a great deal to all of us at BoilerBase UK, and we’re incredibly grateful for your kind words.
Gabby was especially pleased to read your feedback — taking the time to make sure customers feel informed, comfortable, and never pressured is exactly how we believe things should be done. We’re really glad that came across from your first conversation with us.
It’s also great to hear how happy you were with the installation itself. Removing multiple tanks and an old system is no small job, so your appreciation of the team’s effort, professionalism, and respect for your home will mean a lot to them. Jay takes huge pride in his work, and your comments about the care he showed — especially wanting the installation to look right as well as function properly — perfectly sum up the standards we aim to uphold.
Using a smaller, family-run company allows us to focus on exactly this level of care, and knowing it made a difference for you really reinforces why we do what we do.
And from Gabby — she says at least the missus’ Christmas present is now sorted for the next few years!
Thank you again for choosing BoilerBase UK and for recommending us so highly. Enjoy putting your feet up and staying warm — and if you ever need advice or support in the future, we’re always here to help
From my initial enquiry it was a very…
From my initial enquiry it was a very smooth and easy process to have a new boiler installed. Gabby was great and very easy to deal with, making the decision to use Boiler Base an easy one and a company I felt I could trust.
Owen the engineer was brilliant, very professional and helpful and took everything in his stride, so thank you for an excellent service. I would highly recommend.
1 novembre 2025
Avis spontané
Réponse de Boiler Base UK
Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear that the process felt smooth and straightforward from start to finish.
It’s great to know you found Gabby easy to deal with and that Owen looked after the installation so well — we’ll be sure to pass your kind words
Thank you again for choosing Boiler Base UK and for recommending us. It genuinely means a lot to the whole team.
Excellent service
Excellent service. Kept informed beforehand & throughout install day. Engineer’s did a good tidy job.
23 décembre 2025
Avis spontané
Réponse de Boiler Base UK
Thank you for taking the time to leave a review, Ben. We’re really glad to hear everything went smoothly and that you felt kept informed throughout the installation. I’ll be sure to pass your comments on to the engineers. Thanks again for choosing Boiler Base UK.
Excellent all round
Excellent all round. Gabby and the sales team kept me informed from start to finish purchase to installation.
Jay and the installation team were brilliant, extremely efficient and very tidy (no mess) and very considerate. They clearly explained the working of our new boiler after fitting.I am very impressed and would recommend this company without hesitation.
9 décembre 2025
Avis spontané
Réponse de Boiler Base UK
Thank you so much for your lovely feedback! I’ll be sure to pass your comments on to the team - they’ll be thrilled to hear it. We really appreciate you choosing Boiler Base UK and taking the time to share your experience.
Your support means a lot to us!
Top service for boiler replacement
Excellent, can't fault the exceptional service I received from first enquiry to GABBY followed by survey to installation, from start to finish all within 4 working days. I cannot praise highly enough the welcoming and very efficient service. Their pricing beats all other quotes received. Highly recommended
2 décembre 2025
Avis spontané
Réponse de Boiler Base UK
Thank you so much for your amazing feedback! We’re really grateful you chose Boiler Base UK and for taking the time to share your experience. We aim to be the best at what we do, and it’s not just about selling a boiler - it’s about making the whole process as smooth and stress-free as possible.
I’ll be sure to pass your kind words on to Gabby and the installation team - they’ll be thrilled to hear it. Your support and recommendation mean a lot to us!
Basking in warmth and hot water
What can I say? Starting from Gabby, to Jay, Adam, and the lovely guy who walked in and explained everything to me, you all made my day from the call to installing the boiler. Jay and Adam made sure that my family and I were warm as well as having hot water. Gabby took out the stress, and she just made everything easy after getting a crazy quote from British Gas. Guys, you don't have to go anywhere, just stop @ Boiler Base UK as I did. The only thing I can say is Thank you! Thank you :)
3 décembre 2025
Avis spontané
Réponse de Boiler Base UK
Wow, thank you so much for this amazing feedback! We’re absolutely thrilled to hear how happy you and your family are with your new boiler. I’ll be sure to pass on your kind words to Gabby, Jay, Adam, and the whole team - they’ll be over the moon!
It means a lot that you trusted Boiler Base UK and that we could make the whole process stress-free and smooth for you. Your support and recommendation really make our day - thank you again!
Super Quick and Reliable
Boiler Base saved the day! Boiler broke down on a Thursday, rang around on the Friday, Gabby was lightening quick and very understanding. No hard sell, just information. She was able to source a Worcester Bosch 8000+ in less than an hour (no mean feat) and Jay was out on Saturday installing it. All for £400 less than the nearest competitor. Even when there was a little issue with the Hive thermostat, Jay was out on Sunday, his day off within an hour and had it fixed! Couldn’t have asked for more. Would thoroughly recommend.
22 novembre 2025
Avis spontané
Réponse de Boiler Base UK
Hi Greg,
Thank you so much for the amazing review! It was an absolute pleasure fitting your new Worcester Bosch 8000 — it looks incredible in black and really suits your home. You were brilliant to deal with from start to finish, and I’m glad we could get everything sorted so quickly for you.
I’ll make sure Gabby sees your kind words too — she’ll be over the moon.
We really appreciate you choosing BoilerBase and trusting us with your install.
— Jay, BoilerBase UK
By keeping their word !
By keeping their word !! Contact almost immediately after my initial email And helping out with a new thermostat not the most time consuming job as fitting a new boiler but to myself it's a huge relief and explanation of all the working and a help to know if needed just a call away Outstanding 😀
23 novembre 2025
Avis spontané
Réponse de Boiler Base UK
Thank you so much for your kind words! We’re so pleased we could help and provide some peace of mind with your thermostat. I’ll be sure to pass your feedback on to the team - they’ll be thrilled to hear it.
We really appreciate you choosing Boiler Base UK, and it’s wonderful to know our commitment to keeping things simple, clear, and reliable made a difference. Thanks again for your support!
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