Boilerhut Avis 

We had some issues with our external combi boiler. Boilerhut worked tiressly with the boiler manufacturer to install new boiler. The new boiler is working very well. Phil Kavanagh, customer service, was great in his support to organise the installation and he followed up all the way to ensure that the boiler is installed and works satisfactory. I am very happy with with Phil and his excellent support. Thanks Jay

Great service from the boilethut team from the initial requirement to the installation. We had a tight schedule to get the work done and they delivered

Kept me informed of progress of my order and when there was a glitch in obtaining the boiler arranged another installation date. Matteo who installed the boiler was very efficient and helpful.

BoilerHut installed entire LPG gas heating system including Viessmann boiler in 2022. Did a great job.

10 year warranty. Had an issue with the radiators not heating up Oct-24. Rang BoilerHut who could remotely see that the boiler was fine and talked me through some simple fault identification tests. We couldn’t fix it and they proactively arranged a Viessmann engineer on my behalf. Problem was a diverter that was likely jammed. All fixed now.

Great support, they don’t just sell you a boiler and disappear. Thanks guys.

My Viessmann Vitodens 100-W combi boiler was installed by Matteo of Boilerhut on August 30th, 2024. The work was carried out quickly and competently and Matteo went 'the extra mile' by explaining in detail how to adjust the controls of the boiler and its programmer

Impressed with the professionalism of Boilerhut staff I signed up to its Care Plan to ensure that my new boiler is properly maintained during its 12 year warranty period (and thereafter).

Thanks to Phil for talking me through how to get out boiler and up and running again.

Outstanding customer service and patience. Explained all that needed to be explained. Engineers completed a 2-3 day job in just one day!
Truly speechless as to the level of commitment from them.

I had an issue with my boiler and was contacted out of hours on a Sunday to help resolve the issue. The Gentleman and Lady I dealt with on the phone were very helpful and arranged for an engineer to come and sort my issue promptly. All done under warranty. Many thanks to you all.

Professional and helpful from beginning to end Fantastic company to deal with can't speak highly enough

Great communication with Paul and the ladies at the office. Speedy and efficient service. I highly recommend BoilerHut.

Boilerhut kindly installed a combi boiler for us a year ago. I then used British Gas this year to get the boiler serviced. However, the engineer that was sent out did not service the boiler properly and broke our boiler. They told us that the boiler had passed but after they had left, we were left with our heating on constant and our hot water taking a longer time to heat up. After speaking to boiler hut, they kindly rectified the issue with our boiler and ensured that our warranty had not been invalidated. I will be using the care plan with boiler hut from now on!!

Great communication and fast turnaround from booking to installation!

I saw the advert for a boiler installation, which was over £1000 cheaper than a local installers quote. I was nervous at first about it being the same level of quality and product. But after speaking with Paul I was reassured and my fears put to rest. Very easy to contact and always returned calls on time when he said he would. Very informative about the product and very flexible. The installers were not local and our property is difficult to find and reach, this didn’t put them off and were very pleasant and professional. Installing everything in one day and took away the old boiler. Provided clear operating instructions and demonstration.

Boiler hut gives a very professional assistance and service, always polite,helpful and cheerful

I received a superb service from the time of my inquiry to installation. Customer service was very good, very informative and responsive and I never felt pushed. Sending details of my requirement was also very straight forward so a quote was provided before anyone needed to visit.

I requested a regular to combi boiler replacement and BoilerHut sent Mark over who got the job done literally within 24 hours of my request. The job went very smoothly and quickly and I am thoroughly impressed with the results. Thank you to all of the team who explained the processes along the way.

One of the most professional companies I have truly come across. The communication throughout the whole installation and follow up absolutely great, placing no worries or concerns to the customer. Working with Paul, Phil and Mark has been such a joy. Would always recommend Boilerhut for any gas installations. Trust you one will never regret!!
Gave the best industry advice on what is best for the customer as a user requirement.

From my initial enquiry with Paul to completion of a full central heating system install took less than a week - Mark the engineer did an excellent job with minimal disruption - thoroughly recommend these guys

I had spent a fair bit of time doing my homework on boilers, so I knew I wanted a Viessmann one. I spoke to Paul a couple of times on specs. I was looking at the 35kw, but he was right that I only needed the 30kw one. I booked it well in advance. There was a slight hiccup which couldn't have been foreseen, but he quickly took ownership and put it right for me. Mark Anthony turned up (great guy,) the accent gave me a slight hint as to how far he had travelled. But he was doing other jobs up and back again. I'm now the proud owner of a Viessmann boiler with all the add ons. Given how miserable the summer has been up north, it probably won't be long before the heating is on!! Thank you boiler hut!! I know if I need anything, you will be there and help to put it right quickly.

Phil helped me a lot over the phone today to fix an issue with my landlords boiler. Talked me through step by step with patience and efficiency. And managed to fix the problem. Helped me a lot, and I now have hot running water. Thanks a lot!