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Bokksu Market Avis 5

•
TrustScore 3.5 sur 5

3,5

Épicerie asiatique
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À propos de l'entreprise

  1. Épicerie asiatique
  2. Épicerie indienne
  3. Magasin de confiseries japonaises

Écrit par l'entreprise

Bokksu Market is an online grocery store that brings the flavors of Japan straight to your doorstep. We offer a curated selection of authentic Japanese snacks, pantry staples, and lifestyle products making it easy to explore and enjoy everyday Japanese essentials from the comfort of home.

Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

5 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

I have received Bokksu boxes for over 2…

I have received Bokksu boxes for over 2 years. I have enjoyed each box without exception. No two have been exactly the same and for me the small tasty treats have been a delight. The customer service has been prompt and courteous when I have made attempts to contact them.

26 janvier 2026
Avis spontané
Logo de Bokksu Market

Réponse : Bokksu Market

Thank you so much for being with us for over two years, Claude. We’re thrilled to hear that every box has been a delight and that you enjoy the variety and care that goes into each one. It also means a lot to know our customer service has been helpful whenever you reached out.

Noté 1 sur 5 étoiles

What a complete scam

What a complete scam. I ordered an authentic Asian (Japanese) basket for about a hundred bucks and l got nothing but a load of crap that you can buy in most any American grocery store, including the infamous noodle bowl that a $1.29 that they charge five times that. We complained but they refused to accept a return or provide our money back. You can get ANY AND ALL of these items at ANY AMERICAN ASIAN grocery for a fraction of the price. There was absolutely NOTHING SPECIAL which we paid for. Just a pure scam and everyone needs to know before you believe what Danny Taing wants to try and put past you. Just shameful! No matter how he wants to present "Our Story", which is a load of you know what!

13 juin 2024
Avis spontané
Logo de Bokksu Market

Réponse : Bokksu Market

[EDITED] Hello Rob,

* Thank you for sending the information. However, we were unable to locate your order or your email with the address you've provided. We apologize for the inconvenience and would appreciate it if you could reach out to us at hello@bokksumarket.com using the email address associated with your order.


We’re sorry to hear that your experience didn’t meet expectations, and we truly appreciate you taking the time to share your feedback. Our goal at Bokksu Market is to offer a curated selection of authentic Asian products, many of which are directly sourced from Japan and other parts of Asia. Pricing may differ from local grocery stores due to import costs, but we aim to provide both convenience and quality.

To better understand your experience and assist further, we’ve requested your order information. While we’re unable to accept returns on food items due to safety regulations, our support team is always happy to look into any concerns and see what we can do to help.

Thank you again for your feedback—we’re committed to continually improving.

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ The Best Place for Authentic Japanese Snacks!

Bokksu Market is my go-to for Japanese snacks and treats! They have an incredible selection of authentic goodies, from rare Kit Kat flavors to savory instant ramen and traditional mochi. Everything is carefully curated, and you can tell they focus on quality.

The website is easy to navigate, shipping is fast, and the packaging always arrives in perfect condition. It’s the best way to get a taste of Japan without leaving home.

13 octobre 2024
Avis spontané
Logo de Bokksu Market

Réponse : Bokksu Market

Hi LM,

Thank you so much for your kind words! We're so happy to hear that Bokksu Market has become your go-to for Japanese snacks and treats. We take pride in offering a wide variety of authentic Asian goodies, and it’s wonderful to know you’ve been enjoying everything from Kit Kats to instant ramen and mochi.

We also appreciate your feedback on the website, shipping, and packaging—it means a lot to us. Thanks for shopping with us and letting us bring the flavors of Asia to your home!

Noté 1 sur 5 étoiles

bad experience

bought 2 holiday gift boxes based on the images on the site, looked like really cool and fun small items but when i open the boxes it was just a few cheap items nothing like it was advertised. i was going to give a bad review on their site and there was just 1,1star review saying what im saying here , so i wrote a review.
next day all reviews were removed so im writing one here

7 décembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Fast service, packaging needs improvement.

I have only ordered once. The entire order was a frozen order, and while they did use a proper cold shipping container, they did not pack the items securely. My package clearly rolled around, and one of the items I ordered (cream puffs in a thin clamshell) was completely destroyed -- the plastic was cracked, and half of the creampuffs were pulverized under the dry ice package. The other half were not edible due to the mess created by the dry ice. Please pack more neatly.

Unless I need something rare that only these guys carry, I probably won't order anything from them again any time soon.

3 août 2023
Avis spontané

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