BOL Foods Avis 

Placed an order which arrived with the postman carrying the box opened with bottles hanging out.

I have sent them CCTV evidence and photographs showing them issue and waited days without recieving a response.

Also the Banana flavours arrived only dated 15/04 where as the other flavours have expiry in June, July and August.

Avoid at all costs, I have opened up a dispute with my Credit Card company and will be reporting them to Trading Standards.

Their customer service is poor, stick to brands like YFood and Huel.

Absolutely love their shakes! Super tasty flavours and high protein. I also love how their products are natural, not full of artificial rubbish

I love the soups and meals for a healthy quick meal. I appreciate the high protein and fibre options, can be hard to find in plant based products! Would recommend.

Love BOL products, been buying them for a while now and never dissapointed. The pots make weekday lunches and recently tried the shakes which are delicious.

Lovely - got a box from Amazon, very convenient! No complaints from me!

Shakes subscription service is great, free delivery and can choose your own flavours in the account section. Boxes always come packaged well and the shakes are handy for snacking or breakfast. Would recommend.

The drinks themselves are really tasty and good - I would prefer them if they were thicker drink. Great free delivery

Really enjoy the taste - banana and chocolate- ideal when in a rush or to stick in my golf bag

Perfect for lunch on the go on the wards.

Tasty! Dont usually like shakes but thought I’d give these a try - have to say really enjoyed!!

Got a free Shake in my hello fresh box – lovethese! good for lunch when im in the car.

An easy, reliable go-to that checks all the boxes: great flavors, high protein / high fiber, real ingredients! Especially obsessed with the shakes - an easy on the go breakfast, or an afternoon treat without any of the guilt.

Delicious smoothies, and appreciate the protein benefits! Complete meal!

Bol is hands down the best healthy meals I’ve tried. And the Power Shakes actually taste like real food (not grainy protein), keep me full for hours, and feel genuinely nutritious.
Great flavour, high protein, clean ingredients – and perfect for busy days. Highly recommend.

Horrendous experience with BOL customer service. I purchased the blueberry’s shakes, with a great expiry date. Opened them up and they were so thick and clumpy with huge clogs and lumps in the bottle that I couldn’t even pour it out.
The straw wouldn’t go into the bottle. It was like cement.
I sent a video to them and posted on their Facebook page. I received a reply back from SKYE in their CS team who mentioned that they had already issued a refund and a replacement box of drinks to me.
Hello?
You do not know my full name or my address so how on earth have you managed this??
A refund d to where exactly?

No matter how many times I contact them, there is no resolution to this situation. It’s all obviously lies on their part. What kind of company conducts themselves in this way.
Highly unprofessional. Disgusting in fact.

I’m not the only person this has happened to with a faulty batch of their protein drinks. They know this too.
They continually delete my Facebook posts, instead of doing the right thing and sorting out this complaint.
They will not respond to emails that Ive tried to reply to, not sure if they’re even receiving them?
How someone can claim to have replaced the items and issued a full refund is beyond comical considering not a soul at BOL have requested my details.

I’ve reported this whole incident to the Food Standards Agency.
Swerve their protein drinks because if you have an experience like myself and others have had with these drinks you’ve purchased that are inedible, you’ll get no resolution to it. Just fobbed off with LIES.

Great products from a Company that appears to be very conscious of healthy eating, and the environment. Would love to see their products sold in Canada.

Loved the tomato soup so much that we bought it a second time for lunch. The soup is still delicious and gets 5 stars. But getting the lid off the pot is almost impossible. It took me 15 mins the first time and nearly half an hour yesterday! I could not pull the strip around the pot to free the lid and had to cut it off with a sharp knife. What am I doing wrong? No one else is complaining!

I dug into my previous correspondence with Bol as I wanted to express my disappointment yet again.
I haven't actually bought a pot of your Teriyaki rice bowl since my previous disappointment last November.
I didn't use the voucher you text me, as I wasn't bothered about getting something for free. I was more bothered that I’d paid for something that was not what it said it was.
If I had money to chuck away, I would go buy lots of pots to carry out an experiment, that could be worthy of contacting Trading Standards, for false advertising. However, I couldn't be bothered with that either.
I have just opened my first pot in months, to discover that , there is absolutely zero Tofu in it. It's quite laughable at this point, that this happens to me 3 times!!. Do you even have Tofu, is it just an invisible ingredient!
If I was in charge of this production line, I would be placing the 3 measly chunks of Tofu at the very end of the process, so each pot has equal amounts. It would seem that this is far beyond your reach, to imagine actually fixing a problem.
I won't be purchasing a single product from Bol, ever again.
One unhappy lost customer will mean nothing to you but I feel the better for letting you know, your product sucks!

Thanks for the disappointment

Review update since being contacted by Bol-

I’ve had multiple experiences of no Tofu being present in the Teriyaki dish.
I’ve been told that it’s basically ’ok’ because ‘pots with less tofu will have a greater amount of lentils/ beans/ edamame etc.‘
If I turned up at a Chinese restaurant, ordered Teriyaki rice chicken and they came to the table with the dish, minus chicken. Would it be ok for them to say, ‘Oh there’s no chicken but there’s plenty of protein because there’s extra edamame in’? Wow.
I was offered more vouchers in fairness but I don’t want your vouchers thank you. Whose to say that lentil Daal has actual lentils in it and what if your Garden pea and spinach just has spinach. I’ll give it a miss from now on.

Banging taste and so good for you....it got me back on track in January. They don't shout about it enough but the fibre content is really good. Always feel so much better if I have one of these for lunch.

I really like bol... their products are always an easy healthy go to. Pretty tasty and lots of protein fibre and veg which isn't always easy to find!
Really helped me through busy periods