Paid extra for air courier, but the order was still delayed. I was told the scrubs are procured from Shantiniketan, but if they weren't ready, they shouldn't have been listed with that delivery ti... Voir plus
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Lisez les avis des autres
The team at Bongo Hridoy are reliable , trustworthy and extremely helpful. There was a delay of the delivery due to an error in the pincode . They ensured that i would get my parcel no matte... Voir plus
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I had a wonderful shopping experience with bongohridoy.com. The order delivery was very fast and arrived earlier than expected. The packaging was excellent and very secure, which kept the products... Voir plus
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Good experience. The delivery date displayed on the shipping section before the payment changed when the delivery was about to me made. To be specific 26th Jan was the delivery date before buying but... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Bongo Hridoy – Trusted for Quality and Care Bongo Hridoy is dedicated to providing high-quality products and a seamless shopping experience for every customer. From health and personal care to home essentials and gifts, we carefully source our products to ensure authenticity and reliability. Our commitment to customer satisfaction drives everything we do. We value transparency, timely delivery, and attentive support, making sure every order reaches our customers safely and on time. Thousands of happy customers have shared positive feedback, highlighting our focus on quality, trust, and service. At Bongo Hridoy, trust and integrity are at the heart of our operations. We offer secure transactions, genuine products, and hassle-free returns, so customers can shop confidently. Join our growing community of satisfied shoppers and experience why Bongo Hridoy continues to be a trusted name in online shopping – where quality, care, and customer happiness come first.
Coordonnées de contact
Kolkata, Inde
- 9330396636
- hridoybongo@gmail.com
- bongohridoy.com
4,1
Bien
21 avis
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No That Great!
Paid extra for air courier, but the order was still delayed. I was told the scrubs are procured from Shantiniketan, but if they weren't ready, they shouldn't have been listed with that delivery timeline. They could have shipped the scrub and lemons separately.
I paid ₹500 for five lemons and a scrub expecting good quality, but 4 out of 5 lemons were rotten. I know ordering lemons online is a risk, but better quality checks and fresher selection were expected.
The scrubs had to pack of two i received only one, I definitely would like a refund,
26 juillet 2026
Réponse de Bongo Hridoy
Dear Customer,
Thank you for taking the time to share your experience. We sincerely apologize for the disappointment caused by both the delivery delay and the condition of the lemons you received.
We completely understand your frustration, especially after you opted for air shipping expecting a faster delivery. While we dispatched your order within the committed timeframe, the unforeseen delay occurred during transit with the delivery partner, which was unfortunately beyond our control. We regret that this impacted your experience.
Regarding the lemons, we are truly sorry that they did not meet your expectations. We carefully inspect all fresh produce before dispatch, but in rare cases, delays in transit can affect the condition of perishable items despite our best efforts. Your feedback has been shared with our packing team so we can strengthen our quality checks and packaging for future shipments.
We genuinely appreciate your feedback, as it helps us improve. We hope you'll give us another opportunity to provide the level of quality and service that Bongo Hridoy strives to deliver.
Thank you for your understanding.
Réponse de Bongo Hridoy
Thank you so much for your wonderful 5-star review! 😊
We're delighted to hear you enjoyed it and that it brought back a sense of nostalgia. Moments like these make us truly happy, and we're grateful to be a part of them.
Thank you for your support—we look forward to serving you again with more authentic products that bring back cherished memories!
Excellent Experience with Bongo Hridoy
Excellent Experience with Bongo Hridoy
I recently ordered from Bongo Hridoy and had a wonderful shopping experience. The website offers a unique collection of authentic Bengali products, including traditional groceries, books, puja items, sweets, snacks, and cultural essentials that are often difficult to find elsewhere. The product selection reflects a strong focus on preserving and promoting Bengali heritage.
The ordering process was smooth, and the website was easy to navigate. I appreciated the detailed product descriptions and the wide variety of categories available. My order was processed efficiently, and the items arrived in good condition. The quality of the products met my expectations, and the packaging was satisfactory.
What sets Bongo Hridoy apart is its commitment to bringing authentic Bengali culture and traditions to customers across India and abroad. Whether you are looking for traditional food items, books, or puja materials, this platform offers a convenient one-stop solution.
Overall, I am very satisfied with my purchase and would recommend Bongo Hridoy to anyone looking for genuine Bengali products and a reliable online shopping experience. I look forward to shopping with them again in the future.
22 juin 2026
Avis spontané
Réponse de Bongo Hridoy
Dear mam,
Thank you so much for taking the time to share such a thoughtful and detailed review of your experience with Bongo Hridoy.
We are truly delighted to hear that you enjoyed shopping with us and appreciated our collection of authentic Bengali products. Our mission has always been to bring the rich traditions, culture, and flavors of Bengal closer to people across India and around the world, so it's incredibly rewarding to know that our efforts resonated with you.
We're also pleased that you found our website easy to navigate, our product descriptions helpful, and that your order arrived safely and met your expectations. We continuously strive to provide high-quality products, secure packaging, and a smooth shopping experience for every customer.
Your kind words and recommendation mean a great deal to our entire team. They inspire us to keep expanding our collection and improving our service so that we can continue to be your trusted destination for Bengali groceries, books, puja essentials, sweets, snacks, and cultural products.
Thank you once again for your trust and support. We look forward to serving you again soon and being a part of your future celebrations and traditions.
Warm regards,
Team Bongo Hridoy
Great Place for Authentic Bengali…
Great Place for Authentic Bengali Products
Bongo Hridoy has become one of my favorite online stores for Bengali products. I was pleasantly surprised by the variety available on the website, from traditional food items and sweets to books, puja essentials, and cultural products. It feels like a marketplace created specifically for people who want to stay connected to Bengali traditions and heritage.
The website is simple to use, and finding products was easy. My order arrived within the expected time, and the items were carefully packed. The quality of the products was excellent, and everything matched the descriptions provided on the website.
I especially appreciate the effort Bongo Hridoy puts into promoting local and traditional products that are not easily available on larger e-commerce platforms. It is refreshing to see a store focused on Bengali culture while maintaining a professional online shopping experience.
I would definitely recommend Bongo Hridoy to anyone looking for authentic Bengali products and reliable service. Looking forward to placing more orders in the future.
24 juin 2026
Avis spontané
Réponse de Bongo Hridoy
Dear Sartuk,
Thank you for your wonderful review and for choosing Bongo Hridoy!
We are thrilled to know that we've become one of your favorite destinations for authentic Bengali products. Our goal has always been to create a platform where people can easily find traditional foods, sweets, books, puja essentials, and other cultural treasures that help keep the spirit of Bengal alive, no matter where they are.
It's great to hear that you found our website easy to navigate, your order arrived on time, and that you were happy with the quality and packaging of the products. We take great care in ensuring every order meets our customers' expectations.
Your appreciation for our efforts to support local artisans, traditional products, and Bengali heritage truly means a lot to us. We believe these cultural treasures deserve to be preserved and made accessible through a convenient and reliable online shopping experience.
Thank you for your recommendation and for being a valued part of the Bongo Hridoy family. We look forward to serving you again and bringing you even more authentic Bengali products in the future.
Warm regards,
Team Bongo Hridoy
Not worth buying
Not worth buying from here...the gojas were stale, hard and dry...and to pay such high shipping charges for such products, it's a no no for us!!
16 mai 2026
Réponse de Bongo Hridoy
We’re truly sorry to hear about your experience. Freshness and quality are something we take extremely seriously, and feedback like this is very rare for us. Our Gojas are usually loved by customers for their authentic taste and freshness, so it’s disappointing to know this particular order did not meet expectations.
Since these sweets are prepared and shipped from Kolkata, transit conditions can occasionally affect texture despite our careful packaging. We completely understand your disappointment, especially after paying premium shipping charges.
Your feedback has already been shared with our packing and dispatch team so we can further strengthen our quality checks and prevent such isolated incidents in the future. We genuinely value every customer experience and hope you’ll consider giving us another opportunity to serve you better.
There are 2 issues
There are 2 issues
1. The courier was to be delivered on 12th instead of got delivered on 16th
2. Out of the entire package of 12 cakes, only 2-3 were ok, rest all were rottom
10 mai 2026
Réponse de Bongo Hridoy
We sincerely apologize for the inconvenience caused regarding your order experience.
We understand your disappointment with both the delivery delay and the condition of the cakes received. The shipment was expected to reach you on the 12th, and we regret that it was delivered later than promised on the 16th. We are also extremely sorry to hear that most of the cakes were spoiled upon arrival.
This is certainly not the experience we aim to provide to our customers. Your feedback has been shared with our delivery and packaging team for immediate review and corrective action.
Please share your order details and a few photos of the damaged items with our support team so that we can investigate the issue further and assist you with a suitable resolution at the earliest.
Thank you for bringing this to our attention and giving us the opportunity to improve.
The team at Bongo Hridoy are reliable
The team at Bongo Hridoy are reliable , trustworthy and extremely helpful.
There was a delay of the delivery due to an error in the pincode .
They ensured that i would get my parcel no matter what.
They did deliver it and was extremely apologetic, for neither fault of theirs.
I am extremely grateful for them not losing their patience and i am quite happy with it.
You have definitely gained a customer without an expiry date.
Thank you
6 avril 2026
Réponse de Bongo Hridoy
Hi Priyanka mam,
Thank you so much for your kind and thoughtful words. We truly appreciate you taking the time to share your experience.
We’re really glad we could ensure your parcel reached you despite the pincode issue. Your patience and understanding meant a lot to our team, and it motivates us to keep going the extra mile for our customers.
Hearing that we’ve earned your trust for the long term is incredibly rewarding. We look forward to serving you again and making your future experiences even smoother.
Warm regards,
Team Bongo Hridoy
Réponse de Bongo Hridoy
Thank you so much for your “Outstanding” review!
We’re truly grateful for your support and are delighted to know you had a great experience with us. Your feedback motivates our team to keep delivering the best quality and service every day.
We look forward to serving you again soon! 😊
Overall good experience...
6 avril 2026
Réponse de Bongo Hridoy
Dear Sir,
Thank you so much for sharing your experience! We are thrilled to hear that you had an overall good experience with us. Our team strives to provide the best service possible, and your feedback is a great motivation for all of us.
We look forward to serving you again soon!
Best regards,
Bongo Hridoy Team
Réponse de Bongo Hridoy
Dear Customer,
Thank you so much for your wonderful review! 😊
We truly appreciate you taking the time to share your experience with us. Your kind words mean a lot and motivate our team to keep delivering the best service possible.
We’re delighted to know you had a positive experience, and we look forward to serving you again soon! 🙏✨
Warm regards,
Team BongoHridoy 💛
Réponse de Bongo Hridoy
Thank you so much for your kind words! 😊
We’re delighted to hear that you were happy with the quick delivery of your book. At Bongo Hridoy, we always strive to provide prompt service and a smooth shopping experience for our customers.
Your feedback truly motivates us to keep improving and serving you better. We look forward to bringing you more of your favorite books and products soon! 📚✨
Warm regards,
Team Bongo Hridoy
I had a wonderful shopping experience…
I had a wonderful shopping experience with bongohridoy.com. The order delivery was very fast and arrived earlier than expected. The packaging was excellent and very secure, which kept the products fresh and undamaged during transit.
I was also impressed with the pricing. The products were more affordable compared to many other online stores, yet the quality was excellent. It is great to find authentic Bengali products at such reasonable prices.
Overall, I highly recommend bongohridoy.com for its reliable delivery, careful packaging, and great value for money. I will definitely order again!
6 mars 2026
Réponse de Bongo Hridoy
Dear Valued Customer,
Thank you so much for your wonderful feedback and for sharing your experience with bongohridoy.com. Your kind words truly mean a lot to our entire team.
We are delighted to hear that you were happy with the fast delivery, secure packaging, and the quality of our products. We always try our best to ensure that every order reaches our customers fresh, safe, and on time, so it is very encouraging to know that your experience reflected that effort.
Your appreciation for our pricing and our mission to bring authentic Bengali products at reasonable prices motivates us even more. As a growing platform dedicated to Bengali culture and food, support and feedback from customers like you help us continue improving and expanding our offerings.
Thank you once again for recommending us and for being a part of the Bongo Hridoy family. We look forward to serving you again soon.
Warm regards,
Team Bongo Hridoy
bongohridoy.com
Affordable than other websites
The research books listed here were affordable than other e-commerce websites.
24 février 2026
Réponse de Bongo Hridoy
Thank you so much for your valuable feedback!
We’re delighted to hear that you found the research books more affordable on our website compared to other e-commerce platforms. At Bongo Hridoy, our goal is to make quality academic and research resources accessible at the best possible prices.
Your support and trust truly motivate us to continue improving and bringing more valuable books at competitive rates. We look forward to serving you again soon!
Warm regards,
Team Bongo Hridoy
Réponse de Bongo Hridoy
Thank you so much for taking the time to share your positive review about www.bongohridoy.com
. We truly appreciate your kind words and support.
Your feedback means a lot to us and motivates our entire team to continue delivering quality products and a smooth shopping experience. At Bongo Hridoy, we always strive to provide authentic Bengali books, panjika, and cultural products with reliable service, and it’s wonderful to know that you had a great experience with us.
We are grateful for your trust and look forward to serving you again soon. If you ever need any assistance, we are always here to help.
Warm regards,
Team Bongo Hridoy
Réponse de Bongo Hridoy
Thank you for your valuable feedback and for taking the time to review www.bongohridoy.com
.
We truly appreciate your support and are glad you chose Bongo Hridoy for your Bengali books and products. Your feedback motivates our team to keep improving our service, product selection, and overall shopping experience.
If there’s anything specific you think we can improve, we would love to hear from you. Your suggestions help us serve you better.
Looking forward to serving you again soon!
Warm regards,
Team Bongo Hridoy
Good over all
9 février 2026
Réponse de Bongo Hridoy
Thank you so much for your feedback!
We truly appreciate you taking the time to share your experience. We're glad to know you had a good overall experience with us. Your support means a lot and motivates our team to keep improving and delivering even better service.
We look forward to working with you again soon! 😊
Very good service…🙏🏻
3 février 2026
Réponse de Bongo Hridoy
Thank you so much for your kind words and for taking the time to leave us a review. We’re really happy to know you had a good experience with our service. Your support and encouragement mean a lot to us and motivate our team to keep doing better every day. Looking forward to serving you again soon! 😊
Items received in a well packed way
Items received in a well packed way . Nothing damaged. It's was a very pleasant experience to have items shipped from Kolkata to patna in a well preserved way and that too on time. Looking forward to more such great transactions
30 janvier 2026
Réponse de Bongo Hridoy
Thank you so much for your kind and encouraging words! 😊
We’re truly delighted to know that your items reached you safely, well-packed, and on time from Kolkata to Patna. Ensuring proper packaging and a smooth delivery experience is very important to us, and your feedback really motivates our team.
We’re grateful for your trust and look forward to serving you again with many more such pleasant experiences. Thanks for choosing us—and see you again soon! 🌺 Team Bongo Hridoy.
Good experience
Good experience. The delivery date displayed on the shipping section before the payment changed when the delivery was about to me made. To be specific 26th Jan was the delivery date before buying but the date was changed to 1 Feb when I started getting delivery messages. Though delivered on 27th. I will give 4 star for the discrepancy before and after payment.
24 janvier 2026
Réponse de Bongo Hridoy
Thank you for sharing your experience and for the 4-star rating 😊
We sincerely apologize for the confusion regarding the delivery date shown before and after payment. The date change you noticed was due to an automated update from the courier partner’s system, which is sometimes triggered by real-time logistics adjustments and is unfortunately beyond our direct control.
That said, we’re glad to see that your order was actually delivered earlier than the revised date, on 27th January. We completely understand how such discrepancies can create uncertainty, and we agree that transparency in delivery timelines is important.
Please be assured that we are actively working with our shipping partners to minimize such inconsistencies and ensure a smoother, clearer experience in the future. Your feedback genuinely helps us improve.
We truly appreciate your understanding and look forward to serving you again with an even better experience next time 🙏✨
— Team Bongo Hridoy
Good experience!!!!
20 janvier 2026
Réponse de Bongo Hridoy
Thank you so much for your kind feedback! We’re really happy to know you had a good experience with us 🌟
Your support truly means a lot to our team. We’d love the opportunity to serve you again in the future and make your next shopping experience even better. Looking forward to welcoming you back soon! 🙏
— Team Bongo Hridoy
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