BookMyCourse Avis 

Absolutely dreadful experience. I spent two weeks trying to book an IOSH one-day for my team “Safer Working” course, finally secured a confirmed date, and was sent a payment link—only to then be told the course had been cancelled due to a “trainer issue.”

What’s particularly frustrating is that they clearly knew the course wasn’t going ahead, yet still sent a payment link. This shows a real lack of organisation and communication.

Since then, I’ve been offered alternative dates that simply don’t work, which has just wasted more of my time.

Very poor customer service throughout. I wouldn’t recommend relying on this provider if you need a course on a specific date.

If I could leave this company with negative stars, I would.

I enquired on Monday the 16th of February 2026 for a PASMA course, for 1 delegate. I was informed that it was a minimum of 2 delegates for the course to go ahead, so I added an extra delegate.

I was informed via email that the course was going ahead, and I made full payment, being told that I will have full course details sent to me.

I called this morning (20/02/2026) to follow up for full details to be sent to me. I was told that the training was never going ahead, and the closest one they could get me on was an hour and a half away from the original destination. I went ahead and booked this one.

An hour later, I received a phone call to inform me that this training was also never going ahead.

I requested a full refund, to be told that cancellations do happen. What I can not understand is when was I going to be told when the original training has been cancelled, and why was I the one chasing for details? Why are you booking people onto courses, and not checking they are going ahead? Why are you taking payment in full, without checking with your trainers?

I am absolutely horrified at the way this company has handled this situation.

I will never be recommending this company to anyone.

We have used Book My Course many times. An excellent service. Our work is often moving at a pace, and training requirements are fairly immediate. We like the user friendly website that provides an immediate view of course availability nation wide. It is easy to book. Follow up from any issues is dealt with promptly. Highly recommendable.

Very professional, prompt and great service!
They found me the course I was looking for a very reasonable price

Cancelled the course with two days notice

Avoid at all cost. Done a course with them in 2023 giving us little time to prepare for a £1,500 if you fail they charge you £600 for a retake. There’s hardly any jobs that they over price these courses for it’s not worth it

As a Training Provider, we’ve been working with Book My Course for over 10 years now, and we've always found the Team to be super efficient, ready to help, and willing go out of their way to ensure delegates have a smooth booking experience.

We’re looking forward to continuing this partnership for many more years to come!

BMC offer a wide range of high-quality courses, so there’s always something that fits your needs, whether it’s for professional development or specific certifications.

The team at BMC are fantastic, and have been great to work with from a Training Centre perspective.
They offer the flexibility of choosing between online, in-person courses, as well as Day Release options for longer course durations, which suits different learning styles and schedules.

BookMyCourse provides a reliable and user-friendly service. Highly recommend it to anyone looking for quality training options!

Book my course are super user friendly, we utilise their services regularly and will continue to do so.

Had a great experienced with BMC who arranged a course at Godstone, Surrey.
Friendly staff and professional all the way though.
Would recommend this company to arrange courses.

We have partnered with BMC for many years and always found them reliable and easy to work with :)

Keyostas has worked with Bookmycourse.co.uk for many years and has a long standing relationship of offer its courses via their website. Both Keyostas and Bookmycourse.co.uk work well together to make sure the clients get the dates and locations they want when they want with ease.

Great stuff. Got questions answered
Got email with cost . Thanks dave brookes

Really friendly service from Tayla.
Lets of bookings made with different invoicing details, all completed without any problems.
I haven't spoken to Tayla in a few months, yet she always provides a personal experience as if I were her only client.

A great place to book any training requirements you may need within your location and the admin support is fantastic! I've had my dealings with Lucy Thomas and many others over the years and they are very quick to go the extra mile in assiting with further information or urgent bookings. I would highly recommend BookMyCourse to any business looking to keep their staff training needs up to date with proper certifiations.

Excellent company to work with. Efficient and reliable with great customer service

Always really helpful when supporting either on phone email. The course content has always been really useful. This is our go to place for Safety Passport training / refresher training.

BookMyCourse is a great way to book training, they include any reading material in the price and there are a lot of options for availability and virtual or face to face. Emily is a great help too at confirming bookings or answering queries. I use them regularly and would highly recommend.

I have used bookmycourse for many courses now for staff within our company and have never had any issues. Very reliable and friendly service from the team and would definitely recommend.

Tayla is great communicator very efficient in getting back to enquires, overall smooth booking process