Booksplease Avis 3 555

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was recommended books please and have been happy with all of my orders. They offer a great selection of genres and some titles we have struggled to find anywhere else. The books are always well pac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

i loved every purchase from here. in good condition with cute book marks and great deals x. its become my go to place for completing series on my shelf as like trophies and love ordering from new aurh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My books arrived well packaged with bubble wrap and corner protectors. Unfortunately, one book came with the wrong cover, but customer service refunded me since it was an international order and my fi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very reliable and good comms. We were after a book for which other, bigger-name booksellers were quoting long and/or vague delivery times. Booksplease replied promptly to our enquiry, gave us an assur... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Librairie

Écrit par l'entreprise

We offer a wide range of books at competitive prices and pride ourselves on exceptional customer service. With over 15 years of experience, our dedicated team ensures accurate and efficient order fulfillment. Thank you for choosing Booksplease. We look forward to serving you.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love Books Please

I love Books Please! They package everything very well and the selection is awesome! I will be ordering from them again in the near future.

17 avril 2026
Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience. I made a mistake on my order and customer services sorted it all out for me so quickly. Items were wrapped beautifully and in perfect condition.

16 avril 2026
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Réponse de Booksplease

We are so happy to hear you had a fantastic experience with us! We are glad our customer service team could assist you quickly. Thank you for your kind words.

Noté 5 sur 5 étoiles

Price is great

Price is great, delivery is quick

14 avril 2026
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Réponse de Booksplease

We're happy that you had a great experience with our prices and quick delivery service. Thank you for your feedback!

Noté 5 sur 5 étoiles

Price of books and delivery

Price of books and delivery

13 avril 2026
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Réponse de Booksplease

We appreciate your feedback regarding the book prices and delivery services. Thank you for taking the time to share.

Noté 5 sur 5 étoiles

Great books

Great books, Good price

Quick delivery

13 avril 2026
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Réponse de Booksplease

We appreciate your positive feedback! We are so glad you were happy with our books, price, and quick delivery.

Noté 5 sur 5 étoiles

Book arrived very quickly

Book arrived very quickly, had a slight problem with it but it was sorted by customer service right away, would definitely buy from them again

13 avril 2026
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Réponse de Booksplease

We're happy to hear that the book arrived quickly and that our customer service team resolved the issue promptly. We appreciate your feedback and are grateful for your future business.

Noté 5 sur 5 étoiles

Order

Order, price and delivery process are very good.

11 décembre 2025
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Réponse de Booksplease

We're so happy to hear that you were satisfied with the order, price, and delivery process. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

Good company to deal with

Easy process, book arrived very quickly

10 avril 2026
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Réponse de Booksplease

We're so glad the process was easy for you and that your book arrived quickly! Thank you for your positive feedback; we appreciate it.

Noté 1 sur 5 étoiles

I was sent damaged books which I…

I was sent damaged books which I returned for a refund, had to contact through facebook to get CS responses. Tben iinstead of refund I was send out what I was told were replacements. Insultingly what I received back were the very books I had returned damaged!

9 avril 2026
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Réponse de Booksplease

We apologise if you were disappointed with your experience.

Noté 5 sur 5 étoiles

Very pleased with service

Very pleased with service. Wanting to get away from Amazon so good to see reliable UK providers

8 avril 2026
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Réponse de Booksplease

We're happy to hear that you are very pleased with our service. It's great to know you appreciate having a reliable UK provider as an alternative. Thanks for your feedback!

Noté 5 sur 5 étoiles

As before

As before, good speedy and efficient service. So thank you once again.

9 avril 2026
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Réponse de Booksplease

We're happy to hear that you had a good experience with our speedy and efficient service. Thank you so much for your continued support and feedback!

Noté 5 sur 5 étoiles

The ordered books arrived within a…

The ordered books arrived within a reasonable timeframe.They were securely shipped and safely packaged to arrive in excellent condition. The books were all very well priced with considerable savings over the published price.

9 avril 2026
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Réponse de Booksplease

We're happy to hear that your books arrived promptly and in excellent condition. We're glad you found our prices appealing, and we appreciate your positive feedback!

Noté 5 sur 5 étoiles

Great selection

I was recommended books please and have been happy with all of my orders. They offer a great selection of genres and some titles we have struggled to find anywhere else.
The books are always well packaged and in great condition. So far we've noticed the prices are lower than most book shops which is a bonus!

8 avril 2026
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Réponse de Booksplease

We're happy to hear that you've been pleased with your orders and our selection. It's great to know our books arrive well-packaged and in excellent condition, and that our prices offer good value. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Excellent Book

Excellent book, DCC for Railway Modellers that I ordered for my husband. Great condition, excellent delivery, very pleased.

7 avril 2026
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Réponse de Booksplease

We're happy to hear that the book arrived in great condition and that delivery was excellent. Thank you for your positive feedback; we appreciate it!

Noté 5 sur 5 étoiles

Very good 😊 👍

Very good service and choice of books. 📕 😊 👍

1 avril 2026
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Réponse de Booksplease

We're happy to hear that you enjoyed our service and selection. Thank you for your positive feedback; it means a lot to us.

Noté 1 sur 5 étoiles

Disappointing

My book was delivered damaged. I reached out to this company for resolution, informing them that I needed the book by Saturday as it was purchased as a gift. With this knowledge, a member of staff -Victoria- gave me the option to send back the damaged book and assured me they would expedite a replacement. This was not the case. When I reached out to request an update on the Thursday, I received a response on the Friday stating that my replacement would be sent out in 4 days - 3 days after the date I needed the gift. I emailed Victoria back that same day expressing my disappointment and to this day I have been ignored. Safe to say I will not be using this company again.

18 avril 2026
Avis spontané
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Réponse de Booksplease

We apologise if you have been disappointed with your experience.

Noté 5 sur 5 étoiles

Well sourced, reasonable priced and despatched primptly

Firstly, they find the books I am looking for. Then, reasonably priced, well packaged and promptly despatched.

30 mars 2026
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Réponse de Booksplease

We're happy to hear that we could find the books you were looking for! We appreciate your positive feedback about our prices, packaging, and prompt dispatch.

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