Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great website! Like a normal cashback website where you click through before purchasing but instead of getting a small amount of cashback each time, everyone has a 1:25 chance of winning their money... Voir plus

Noté 5 sur 5 étoiles

Thought it sounded like a bit of a gimmick but imagine my shock when I realised I had not checked a purchase made months prior, and only went and won my cashback! I transferred my winnings into my pay... Voir plus

Noté 5 sur 5 étoiles

I’ve won back a couple of purchases in the past but now 3 and a half months on from some ebay purchases they are still pending approval - this used to take 1-2 months but I’m still waiting on approv... Voir plus

Noté 2 sur 5 étoiles

Customer service is awful. Transactions from a year ago still not dealt with. Approval times not adhered too. 21 working days for a withdrawel equating to a month unless you give them a percentage for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maché en ligne
  2. Service de remise en espèces

Informations provenant de diverses sources externes

Boom25 conjured up a unique and simple concept: Go to your favourite online retailer through Boom25, and shop as you would normally. Here’s where things get interesting: Every purchase that is made automatically enters you into a system where you stand a chance to get up to 100% cashback on your purchases. Shop till you drop with Boom25 and win your money back! Every 25th shopper gets a refund, and you may be the lucky one to get your money back!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Year long user! Top Marks

I've been using Boom for just over a year now. It's sad to see low star reviews from people under the assumption that winning your purchases back is guaranteed and haven't had that experience (yet!). The way I look at it, is if you are making a purchase anyway then Boom25 gives you that opportunity to potentially win something back and if not you get a little bonus amount instead. If you were going to spend the money anyway, it's not a loss if you don't win it back. I've won 6 times in a year - most of these have been grocery shops from Tesco and save my winnings up to withdraw for Birthdays and Christmas. I had a duplicate payment taken out accidentally very recently and I contacted customer service at Boom 25. They dealt with within 72 hours and I had the money back in my account then as well. Great turnaround!

24 août 2020
Avis spontané
Noté 1 sur 5 étoiles

Dont withdraw to paypal you'll never see it

Any winnings I've withdrawn to PayPal just cease to exist. The funds do not go to PayPal, just a waste of time.

22 août 2020
Avis spontané
Logo de BOOM25

Réponse de BOOM25

Hi Layla, thanks for your feedback.
We apologise for the inconvenience.
Did you contact our support team?
We will help you sort it right away, and you'll get your earning and winnings soon to your PayPal.
You can contact our support team via the website or app, or via email at support@boom25.com
Thanks again for your feedback, Layla

Noté 1 sur 5 étoiles

Holds any money you have earned untill you win holding your money, FAIL!

I have contacted support with no joy. Iv been with boom 25 for 9 months with minimum win, I have spent thousands through the site currently have over £1600 pending, have over £30 waiting to be taken out, winnings from 10p, 20p per transaction that I didn't win that's how much iv spent, the win is not 100% cashback and not even 50% anymore, unlike other cashback sites, you have to win to take out any money you have earned so if you spend alot like I do then that money just sits there, making you have to use boom 25, Iv called it a day with boom 25 it's pointless, most of these reviews are based on new sign ups and not long term customers, i have earned a alot of money through top cashback in past year and returning to them, yes you dont get 25% of your winnings back, but your money is there to be taken when you want it and guaranteed. If you dont often buy online you could wait forever for a win and be able to claim your money, meanwhile boom 25 is sitting on the commission of your transaction. While it's all tied up "waiting to be a winner " so sad that this could have been great, but a massive fail. Top cashback I'm back.

8 août 2020
Avis spontané
Noté 4 sur 5 étoiles

I love boom

I love boom! It might take months for some to be approved and it might not always be for 100% cash back BUT it’s FREE MONEY if you do win!! If you were going to spend the money anyway what does it matter?

4 août 2020
Avis spontané
Noté 1 sur 5 étoiles

I am so frustrated I bought a £300…

I am so frustrated I bought a £300 amazon gift card the money has gone out of my bank but got no gift card and no email. I have emailed them countless times and getting no where. Avoid at all costs. I'm so annoyed

3 août 2020
Avis spontané
Logo de BOOM25

Réponse de BOOM25

Hi Ashley,
We truly apologise. You'll get your Amazon Gift Card right away.
Please contact support via website or app, or send an email to support@boom25.com and we will sort it for ASAP.
Thanks for your feedback, and sincere apologies for your inconvenience.

Noté 1 sur 5 étoiles

BOOM25 STOLE MY MONEY!!!!!

I PAID FOR A £100 ARGOS GIFTCARD ON BOOM25 WHICH HAS £0 ON IT WHEN I TRIED TO SPEND!!! BOOM25 HAVE NOT RESPONDED TO MY REFUND REQUESTS. THE COMPANY IS A CON ... AVOID AT ALL COSTS!

23 juillet 2020
Avis spontané
Logo de BOOM25

Réponse de BOOM25

Hi Ella,
Sincere apologies for the inconvenience.
Please contact our support team at support@boom25.com or via the website or app, and we will fix it for you ASAP.

Noté 4 sur 5 étoiles

For cashback rewards for simply sending…

For cashback rewards for simply sending i would recommend. Some things take time to load and "pay out" even if it is 10 pence but had it less thag a month and already cashed out almost £10. Just from tracking my just eat purchases and ebay addiction.

20 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

In it to win it

I always boom for things i was gunna buy anyway! Worth a shot. I've won a few times over the years but its no loss if I don't as I was spending anyway!

6 juillet 2020
Avis spontané
Noté 3 sur 5 étoiles

Boom 25 - Could be amazing!

Boom 25 - Fantastic idea ! The principle is great but they let themselves down in areas that would be so easy to correct. Customer service leaves so much to be desired, long wait for responses and then replies that lead you to believe that no-one has actually read your question correctly. Surprisingly it makes me want to work for Boom25 as I know I could improve the customer service aspect greatly! I wish more time was taken to proof read the Website/App/Facebook as spelling and grammar is important and silly mistakes give a really bad impression. Boom - Dot your i's and cross your t's. Make yourself as great as you could be.

29 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

Not impressed with this at all

Not impressed with this at all! have used on a few visits to ebay and morrisons etc for example...tells me it has tracked then when i have completed my orders |I get an e mail saying that I have just missed out on chance to win my money back, make sure you complete your order!!
Urghh :( So annoying, you put your faith in these organisations and offers etc only to discover it don't work and your time, effort and details have been stolen!...

Am afraid my experience leaves me very highly suspicious of the high star rating this site has...How can that be when my experience has been so poor indeed! Give it a miss, is a compromise to your info' security etc and it simply don't work at best...Let alone any chance of getting your purchase repaid etc...Nah! Something not right here!

23 juin 2020
Avis spontané
Noté 3 sur 5 étoiles

I was really excited to use this but it…

I was really excited to use this but it won’t let me log in on the app or website is it broke?

15 juin 2020
Avis spontané
Logo de BOOM25

Réponse de BOOM25

Hi Louise, Thank you for writing to us. We have recently upgraded our security systems, and encounter some bugs regarding Login. Would you be to send us further details to the support email at Support@boom25.com ? Our customer service will make sure to help you out with everything needed.

Noté 5 sur 5 étoiles

Great site.

Not sure what all the bad reviews are all about. The money you can win back has gone down a bit temporarily while all this lockdown is going on. I've won 8 times since I joined.
Join the FB page to join in with all the competitions, and see what people have won back.
If you're shopping online anyway, what is there to lose.

14 juin 2020
Avis spontané
Noté 2 sur 5 étoiles

Boom25 is getting more and more useless…

Boom25 is getting more and more useless by the day. Winning 50% of your purchase price was okay, but not brilliant, and now it is down to 25% it is simply hardly worth doing. Also you cannot sign in on android no matter how many times you put in the correct password, so it's only usable on my laptop. I've deleted the app on my phone as it just won't work at all, yet I had notifications to check if I was a winner - I can't check if it won't log me in! I've had one or two small wins, but I will soon be an ex-Boom25 member.

7 juin 2020
Avis spontané
Logo de BOOM25

Réponse de BOOM25

Hello Cara,

Thank you for sharing your experience with us. We would like to apologise for the frustration caused. As stated in our T&C's, due to COVID-19, many businesses and retailers have been affected therefore lowering our commissions or have been unable to pay. In order to keep our platform alive, we have had to resort to lowering the cashback rates to continue being able to offer the Boom25 platform to users. With relation to login-in issues, our team has happily resolved this so you can continue booming from the comfort of your app. Should you experience any issues, please feel free to contact out customer service team at suport@boom25.com. Feel free to connect with us via our support team and let us know what we can do to further improve your experience with us.

We thank you for your honesty and sincerely apologise for any inconvenience caused.

Kind regards,
The Boom25 Team

Noté 2 sur 5 étoiles

Gone downhill fast

Great when it first started. Boom has gone downhill with the winning amount % reduced massively. Also have recently been very poor at companies approval timescales. Booking.com particularly bad awaiting two transactions from December last year to be approved. Sent a query email and it’s still not resolved. Advertising a service whether free or not you should get it. I feel service and approval times are currently very poor.

5 juin 2020
Avis spontané
Logo de BOOM25

Réponse de BOOM25

Hello Jude,

Thank you for sharing your experience with us. We would like to apologise for the frustration caused. As stated in our T&C's, due to COVID-19, many businesses and retailers have been affected therefore lowering our commissions or have been unable to pay. In order to keep our platform alive, we have had to resort to lowering the cashback rates to continue being able to offer the Boom25 platform to users. We have reached out to retailers exceeding approval times and all are currently working with limited staff so we apoligise on their behalf for the time this is taking. We thank you for your patience and hope we can improve your experience with us. Please feel free to reach out to support@boom25.com should you have any questions or need any assistance. It would be a pleasure to assist you.

Kind regards,
The Boom25 Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus