borgataonline.com Avis 71

Spent a lot of money on borgata online, they flagged me for “responsible gaming” when I contact customer support to resolve the issue there is NO WAY TO TALK TO THE RESPONSIBLE GAMING DEPARTMENT. They require you to tell them a day and time to call, they call when they want from unknown numbers so of course it doesn’t get answered. They don’t leave a message no return call number NOTHING

I HAVE REWARDS THAT I CANNOT USE BECAUSE OF THIS. NOT EVEN MY MGM REWARDS AND CANNOT BOOK MY VEGAS TRIP. CANNOT USE MY CRUISE BENEFITS

3 months this has been going on. ABSOLUTELY UNACCEPTABLE

SOMEONE FIX IT

Stato una brutta esperienza con borgata casino app online..uno dei peggiori che capitare in la vita..ho fatto un deposit 1,200..chiedo dove sono il welcome bonus come avete detto in TV..mi dicono dopo che perde 1,500..ho capito che una truffa..dopo che ho perso 900 ho provato da predne il mio resto di soldi(300)e chiudere questo maledetto app ..pero la sorpresa che mi hanno bloccato miei soldi..dopo tanti chiamate mi hanno detto devo lasciare il bonus per prendere miei soldi..ho fatto così e ho chiuso il conto..mai più

If you’re thinking about playing on Borgata Online Casino, don’t. Seriously—save your time, your money, and your sanity.

There is absolutely zero incentive to stay. No meaningful freeplay, no appreciation, nothing that makes you feel valued. Other casinos at least try to keep their players—this one acts like you don’t exist.

Customer service? Practically nonexistent. Emails go ignored for weeks, sometimes completely unanswered. When you finally do get a response, it’s generic, unhelpful, and feels like they didn’t even read your issue. I’ve sent detailed explanations, recordings, proof of problems—and it goes nowhere.

And when they do give you anything—like a small $25 freeplay—it feels completely pointless. The bonus play doesn’t behave like normal gameplay. It’s as if you’re playing under a different set of conditions where winning is nearly impossible. The way it runs makes it feel heavily restricted, like you’re being controlled into losing whatever they give you. So even the little they offer ends up being meaningless.

The worst part is when there are actual issues with the platform. Games glitch, sessions cut out, or things just don’t feel right—and instead of resolving anything, they just brush it off. No accountability, no urgency, no effort to fix things or make it right.

Compared to other online casinos in Pennsylvania, Borgata is way behind. Other platforms offer consistent bonuses, real VIP treatment, and responsive support. Borgata offers excuses and silence.

Bottom line:
If you’re a serious player, this is the last place you should be. They don’t reward loyalty, they don’t support their customers, and they clearly don’t care if you stay or leave.

I play casinos online all the time and I have to say borgata online has to be the worse I play the slots and the machines does extra spins just to repeat the same thing when going to another machine you have to keep logging back in the only thing that runs smooth is their deposits no winning if your a person who plays online try BET RIVERS the machines are smooth the withdrawals are quick the winnings are great and their promotions are worth the play BORGATA IS THE WORSE CASINO IVE EVER PLAYED NEVER AGAIN

So after being dissatisfied with the support I got for me losing out on a $1 daily spin winning, Borgatta has decided that my “freedom of speech” by writing a review about so said dissatisfaction that they suspended my account indefinitely. Repercussions about my 5th amendment will not be tolerated and over $1 win that a company would lose money from me playing over that. Do NOT use Borgatta casino… I would give no stars if I could. As I am seeking legal counsel.

THEY SCAMME ME WITH THEIR EVERYDAY FREE LUNAR PICKS SOON AS I GOT IT RIGHT AND DIDNT CREDIT MY 5 spins for the app

this is by far the worst on line gambling site I have played! I play on them all daily! my code wasnt accepted the first deposit so i was not awarded the 1000 spins! I then gave the another chance. I deposited $60 they acccepted the promotion code this time. I didn’t win anything with $160 dollars! But then I played the 300
free spins the gave me at .10 cents, I didn’t get the bonus not one time on kong 3 the game they made me play. Not only that out of 300
free spins over 3 days i won $14.00. This is the worst online experience i’ve ever had!

When you go to deposit they have a 50% match with a minimum of $10, multiple times I have applied the bonus and deposited $100 or more multiple times over months and never is honored, don’t run promotions if they aren’t going to work, customer service refused to do anything. Probably lost thousands in bonuses. Scam casino

Literally stole $125 from me. I never used the money! Was application error. DO NOT GAMBLE WITH THEM. HORRIFIC CUSTOMER SERVICE

I have been waiting days to receive my withdrawal. I have called even used the chat and they keep telling me they need to validate it is me. I sent my drivers license then they said they wanted a picture of me with my id.
I have played on many gaming sites and never had any issues. I am very disappointed with the customer service I received especially when I really enjoyed playing the games.
I am very nervous about playing now worried they won’t payout in the 24 hours they post.
I hope whoever oversees the service does something to make it better for the customers.

This is probably the worst payout online casino out there....3 years of playing you MIGHT win ok after thousands of dollars but will only be a hundred or two... stupid me realized after such a long time try to give them more chances. Save your money there are better sites out there.

I deleted debit card and put in new one
They keep depositing my withdraws into to deleted card

I was online playing FishEmUp,20 cent game and hit a Big bonus which after 2 years of this site finally won a maxi and two mini’s with some other numbers and when it was over , the payout gave me $3.95. Should of totaled somewhere around $1,200. Was very disappointed.

Right now watching the Eagles Cowboys game. I bet Hurts would score two TDs. He scored the second in the beginning of the second quarter and now it's halftime. Still not settled.
Also people must be trying to use the site, but it is so slow you can't get any bets in. It's easy to get funds out, so that's why I gave them a 2, but come on, get the website working.

Booked two rooms in advance: I received one room very close to the elevator and the other room was next to people who were smoking marijuana in their room. This was a special week for someone's birthday; very disappointing.
Front desk personnel were very unfriendly and spoke in a condescending manner.
We will never go back to this hotel

In a matter of seconds, they’ll let you deposit your money but when you find out that they only let you play in two states and you wanna withdraw your money. It takes up to 72 hours because they need to review your account that only took you one minute to set up. Ivan was my online chat person who kept saying we deeply apologize, but we need to review your account no matter what I said that was his response. This place is coldhearted. Don’t waste your money. There are so many other amazing casinos out there that make your withdrawal process super easy.

Plz DO NOT SUB THIS SITE...DO THE MATH IF U DO...ITS 100% FIXED....THE ODDS PROVE IT...OPPONENTS FLOP STRAIGHTS.AND FLUSHES FAR ABOVE THE REGULAR ODDS

This place is just bad. You won’t win anything ever, jackpots never open and if they do it’s literally not worth the 100s-1000s of dollars you played.

I wish there was something good I could say…

The promos aren’t worthwhile at all.
No weekly bonus for wasting all your time and energy on false hopes..
no forgiveness…

Just nothing.
It is the worst casino you could try and I’m done as of today. It’s insane how sincere I’m being.

Did the wager 2500.00 to get a 250.00 bonus. The site said you qualified for the bonus, but did not receive it. Getting the run around from customer service.

I am a VIP for the last three years with Borgata and I asked them to do a match with golden nugget which gave me $1000 in free play and I spend more money in Borgata online and they had the nerve to give me a lousy $50 free play it took me three emails to get them to load the lousy $50Their odds are horrible over there compared to Golden nugget and Bailey’s they have gone downhill. Their customer service representatives are horrible. They don’t even have personal assistance for VIP like the other casino. Still very disappointed. Stop playing there this month refused to give them my money anymore.