Borges & Scott Avis 

50
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

First Panama Hat, helpful telephone sales and follow-on via emails - always answered quickly. My measuring was not great, so I had to return the first one and get one 2 CM smaller, and still use the t... Voir plus

Noté 5 sur 5 étoiles

Delivery says 2-4 days, and it arrived day 3, so that's smashing. I used their sizing guide, and the fit is absolutely perfect. The product (Nevis tweed cap) is fantastic. Orb marked genuine Harris... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted to replace an old panama, but was rather bewildered by the extensive choice Borges & Scott has to offer. Erika was most helpful and advised on a style she deemed suitable for my needs. It arr... Voir plus

Noté 5 sur 5 étoiles

I have been searching for quality traditional flat caps. The newsboy cap defines my personality. Finding a British made Harris Tweed cap was awesome! My Tay is high quality, fits perfect, brings... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Chapellerie

Écrit par l'entreprise

The UK's leading Panama hat specialist based in Bristol. Borges & Scott is a family run business with many years experience offering the finest Panamas, felt hats, tweed caps and other hats. We pride ourselves in offering a friendly and accommodating service to our customers around the world. Our Panamas are made by hand by our team of weavers and craftsmen in Ecuador (home of the Panama hat) and we ship around the world.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

50 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(50)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good quality, nice price

As I live in Bristol I can't comment on delivery, but having phoned first, I was made very welcome and a very nice lady made very sure that the Lewis Ribbon - Wide Brim Fedora was the right size for me. I now have an excellent hat to wear. I know it is a good one not only because it feels right but also people are more polite to me and ladies smile at me more. I would give 6 stars if I could. This is a well-made hat of high quality material, so much better than a chain-store fedora I already had for 60% of the Borges and Scott hat price.

21 mai 2025
Avis spontané
Noté 2 sur 5 étoiles

Hat arrived crushed in a flimsy torn…

Hat arrived crushed in a flimsy torn box from a Shopify/Amazon warehouse somewhere in Illinois. Wrote them yesterday with pictures of the damage. So far I have been ignored.

13 mai 2025
Avis spontané
Logo de Borges & Scott

Réponse de Borges & Scott

Hi - we're really sorry to hear that your experience of this hat has not been at the high level we seek to provide our customers. If you have not heard back from our customer service, please send us an email or give us a call and we'll resolve this for you.

Noté 1 sur 5 étoiles

Speedy delivery, poor customer service and hat decor quality

Initially happy with the product I hadn’t worn it, it fit well after adjusting the tie inside the brim. it went straight into a newly purchased Panama hat box for the plane as hand luggage and arrived in Dubai in perfect nick.

I wore it for an hour the first time and the fake leather band had broken off which was glued on and really poor quality for a £90 hat, it is not leather as described. I’ve emailed and not had a response about a replacement or refund, I won’t be spending money here again. Pretty poor considering the money spent and similar quality products being sold elsewhere at a much lesser cost, I thought I’d spend more to get a better quality product. I hope others have a better experience.

9 mars 2025
Avis spontané
Logo de Borges & Scott

Réponse de Borges & Scott

Hi - we're really sorry to hear that your experience of this Panama has not been at the high level we seek to provide our customers. We'll look into the issues you raise and contact you directly to offer a replacement hat.

Noté 5 sur 5 étoiles

Awesome customer service and product

Bought a beautiful Safari Panama for my Dad to take away on his cruise. Many thanks to Erika for going above and beyond and getting the hat delivered in time for my his birthday.

20 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I called into the shop (factory) in…

I called into the shop (factory) in Bristol, a lovely lady (sorry I can't remember) showed me through to the style I wanted and meticulously helped me select my hat, and threw in some freebees to protect it. I've arrived home in New Zealand, unpacked & absolutely stoked with my Panama fedora hat and your amazing service 👏 Thank you!

1 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

very impressed!

Although the hat I wanted wasn’t in stock Erika gave me options for a similar hat and prioritised my order and delivery to ensure I had it before my holiday. The quality of the Panama hat is 10/10. Very impressed!

30 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Ladies Panama Trilby

I ordered a Panama trilby which was delivered promptly and well packaged. Unfortunately the small size I choose was a bit tight and I returned it using their free returns service and requested the next size up. I quickly received a replacement hat and I could not be more delighted. The hat is lovely and excellent quality and after adding a couple of cork sizing strips fits perfectly and is comfortable to wear all day.

18 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Very satisfied

Delivery says 2-4 days, and it arrived day 3, so that's smashing.
I used their sizing guide, and the fit is absolutely perfect.
The product (Nevis tweed cap) is fantastic. Orb marked genuine Harris tweed that's really beautiful. The lining is extremely soft and comfortable.
I'm very happy, and will definitely shop here again.

23 octobre 2023
Avis spontané
Logo de Borges & Scott

Réponse de Borges & Scott

Hello Mr Lewis, thank you for your kind review of our Harris Tweed Cap. We're pleased you like it so much! Best wishes, Borges & Scott

Noté 5 sur 5 étoiles

Good service and product range

Wanted a heart panama hat and Borges & Scott were one of the very few companies offering hats in small sizes. I received my order very quickly and the hat is very good quality and suits me well

27 juillet 2023
Noté 5 sur 5 étoiles

Excellent quality hat

Excellent quality hat. Exactly as described. Perfect fit with chosen size - delivered on time and in perfect condition

19 juillet 2023
Noté 5 sur 5 étoiles

At last a Quality Fedora

Great selection of hats to suit every budget and quality. Very easy to use web site and delivery was prompt and well packaged.

18 juillet 2023
Noté 3 sur 5 étoiles

Just bought the Panama Dumont…

Just bought the Panama Dumont Signature. Quality and weave good. However I was expecting Planter style, but brim is narrow and crown not high, compared the the website picture, meaning it looks more like a pork pie hat. The make quality is good and I will keep it as a "Panama Pork Pie".
I would as B&S to add more photo's to give a better idea of proportions to avoid disapointment and returns.

23 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

I really like my two hats!

I really like my linen flat caps! Quality materials and perfect for this time of year! I started wearing one in particular when doing music gigs…improves my persona and my music…hahaha!
Thank you!

1 avril 2023
Logo de Borges & Scott

Réponse de Borges & Scott

Hi - we're glad you like your flat cap - thanks for choosing Borges & Scott!

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