Borough Wines Avis 

Ordered a special tasting pack on a Saturday to accompany a live IG tasting on a Thursday. Pack took 11 days to arrive. CS reply took 24 hours (same time zone) and was helpful/apologetic. I was offered 15% discount on future purchases which presupposes I will order from them again. More appropriate response would be part or whole refund.

Another lovely box of my favourite prosecco, carefully packaged and sent out on time. I do love this company, and the way they work. Only sad I'm no longer living around the corner from one of their shops - thank goodness for delivery :)

Order arrived promptly. Two bottles in and excellent choices so far.

Excellent customer service and excellent wine

They were so easy to deal with and helpful. No more needs to be said.

Love this wine shop as it's just round the corner and they always have a good variety of wines and it's have a good price range!

Great sessions and the team are so helpful and efficient.

Overall my experience was good, and delivery was prompt. I ordered a bottle of wine for my partner to be sent to her apartment near the shopfront in Hackney. She was greeted by someone who I assume works at the shopfront and is not a delivery person, and was handed the bottle of wine unpackaged and no order receipt. Not a big deal, but I would've liked for her to receive a package with a small message I had written which would have appeared on the receipt. I did pay 5 quid for shipping (unavoidable as I live in Australia), so providing a complete and professional delivery service would have been appreciated in this instance. The online store has good variety and would probably order from there again, just maybe honour the delivery service next time ;)

Lovely wine - and great service (super fast and friendly delivery).

Great wines and very helpful, knowledgeable staff. Definitely helped us through lockdown 2020!

Great tasting session.

Really enjoyable evening, a nice selection of wines and food to try. Very knowledgeable hosts, would definitely recommend.

NOT AWARE OF WHAT THEY ARE DOING - ASKED FOR FEEDBACK BEFORE GOODS HAD ARRIVED !

First time buyer from here and introduction was through a sommelier session. We had 6 different wines and the host was very knowledgeable. Love the wines, will use again.

Excellent service and good wine selection starting at a reasonable price. As Amazon takes over the world it's great to have a local company doing deliveries.

Super fast delivery, fantastic wines, lovely packaging.

Fast delivery and packaged well.
The alcohol was a better class compared to your average supermarket :)

Quick delivery of order-well packed and all in order.