Bossmacs Avis 

In an age where customer service can often fall by the wayside, it is refreshing to encounter a company that genuinely prioritises their customers' satisfaction. I recently had the pleasure of experiencing such exceptional service with Boss Macs.
What truly set this company apart was their willingness to go above and beyond.

In conclusion, I highly recommend this company for their outstanding customer service, professionalism and the prices are excellent.

Updated for clarity, prompted by Bossmacs flagging this review and attempting to have it taken down.

I bought a used MacBook Air through Bossmacs’s eBay page. The USB ports stopped working after 2 months and an examination of the device by Apple identified liquid damage as the culprit. Bossmacs refused my request for a refund and instead tried to take me down a repair route. They managed to wriggle out of the case I opened through eBay because I’d refused to send them the machine for repair, so I had no option but to settle for a machine without working USB ports.

I would strongly recommend against buying anything refurbished from this seller.

Although initially a bit hesitant to sell my Mac Studio on a third-party website, I was met with a lot of assurance from Bossmacs, who provided lots of information and support throughout the entire selling process.

I received a much better quote than what was offered to me by Apple's own trade-in, and there was minimal time between the date that Bossmacs arranged for the device to be collected by courier, and the date I received the full payment.

My payout was exactly the same as what was quoted originally, and this should always be the case for you as long as you provide an honest description of your device.

I highly recommend Bossmacs, and will be using them for any future Apple devices that I will sell.

Went to the usual CEX and others and the prices were terrible. Tried Boss Mac’s as their price was fair and a lot better than others. I was a bit weary of sending something so expensive off but they arrange a collection from UPS. They kept in contact and I was paid out in under a week. Definitely recommend. Thanks again :)

Really good experience - very quick to reply to emails, offered a great price, overall very easy to deal with and would highly recommend!

After deciding to sell my 16 inch MacBook Pro 2021 I looked at usual CEX and eBay and decided neither was giving me enough for such a quality laptop. I found Bossmacs who offered way in excess of CEX even on trade in so I pulled the trigger and sent it off to bossmacs . It wasn’t until I received my nice new shiny 2023 razor blade 15 inch and booted it up to find what a letdown the i7 13800h was man was it slow and the ssd I immediately regretted selling my MacBook that was instant at everything this was a £1500 windows laptop so why so slow ? It wasn’t for a windows machine but against a M1 Pro chip it simply can’t compete. I hurried to contact bossmacs who hadn’t received my laptop as was posted over a weekend (free of charge with UPS ) and asked if he could send the laptop straight back to me on arrival. I checked the website and was happy to pay the £25 to return the laptop. I was contacted very quickly and told they would send it back and waive the charge , it arrived back exactly as sent pristine . So happy with bossmacs and as I am now staying with apple I know where to get the best condition macs and the best service that’s Bossmacs !! Nice work 10/10

Rang late afternoon and spoke to them before buying and they were very helpful. Posted that day for me and arrived the following day by 11am. Very pleased with my new MacBook Pro, brand new and cheapest anywhere by far. Thank you. ☺️

Selling process was easy and price was fair, UPS pickup was a nice touch. Great Mac dealer.

Very quick in quoting! Easy shipping with UPS label. Dealt with very quickly aswell, whole process took around 1 week so very efficient!

Overall good experience, however slow testing and verification of the product.

Easily the best Mac reseller in the UK.

I was delayed in sending my MacBook Air to sell to them, but they sorted payment ASAP upon receipt and kept in regular contact.

Plus, they paid more than other buyers, so added bonus.

Thank You to BossMacs 🙏🙏

The MacBook Pro I bought from Bossmacs exceeded all expectations and arrived within a day of ordering. Questions I asked were answered by return and the price I paid for a virtually mint device was very competitive and lower than most other companies. I highly recommend Bossmacs. From one happy customer..

Really happy with this company offering me more than anybody else on my MacBook,paid out on time,great experience 💯👍🏾

As others said,

Received a higher quote from BossMacs and shipped my MacBook Pro to them. Overall happy with the responsiveness and the business.
Cheers!

Bossmacs beat the price offered for my Mac mini by other companies by some margin and paid out quick too once they had recevied the Mac.
Thoroughly recommend

Very helpful, good communication, recommended.

Very efficient service and best price including Apple, UPS pickup was efficient and got delivered safely within 24 hours. I received payment a week later, not bad considering a weekend in the timeframe also. Once accepted funds went to my PP account immediately as promised.

Highest quote out all of 6 companies. No hassle and paid within the hour of my approval for payment

Good one
Comparatively price more

I first saw boss macs on a Facebook ad and they were promoting their £50 off voucher code so I thought I’d have a look at the macs they had available as I was trying to find a new one at a cheaper price than buying from apple direct. I was skeptic so at first as it seems like a relatively new company with a new website, but it was the cheapest macbook I’d found so I took the risk and I’m so glad I did. I ordered the MacBook on the Friday and by the evening it had already been dispatched and out for delivery. By Monday morning, I had my new MacBook and it’s great. I bought a grade B one but you couldn’t tell the difference between that and a brand new one, I’m so happy with it and will definitely be recommending them to family and friends