BotSailor Avis 

They claim to be one of the best service providers but in my experience their server quality and management are quite poor. It seems they use very cheap servers or they simply do not manage them properly. The server goes down almost every week and sometimes it crashes completely.

Their support system is also very poor. Whenever I send a message to support I often receive no response at all.

As for pricing they are not particularly cheap either. Their prices keep increasing every few days.

I once contacted one of their support agents through his personal WhatsApp number. Instead of trying to help he told me "What is the point of telling me? If you do not like it then look for an alternative."

I found that response extremely rude and unprofessional. Overall based on my experience their service reliability server management customer support pricing and professionalism all need significant improvement.

There service is so poor, they even Don't know how maintain a server in every month you will face 5-6 time server down issue. They havent proper knowlage about maintain a software. Even when you contact support team they will not ans you properly

If you're using their service, just know you're probably waiting to make one of the biggest mistakes of your life.

You'll end up wasting your money on a completely useless product. They built a terrible piece of software, and their service is just as bad. If you can't provide a decent service, then shut the business down instead of scamming people.

Their software is honestly terrible. They charge credits for every single message, the support is extremely poor, and the development team seems to push code directly to production without proper testing. It feels like they're relying on AI to generate code and then deploying it without checking for bugs. Whenever you contact support, they rarely provide a real solution.

I would never recommend their service to anyone. Don't waste your time or your money.

We’ve had an excellent experience using BotSailor for WhatsApp automation and chatbot management. The platform is feature-rich, user-friendly, and continuously improving with powerful automation capabilities.

What truly stands out is their support team. They are responsive, helpful, and genuinely committed to resolving issues quickly. Whether it’s technical guidance, setup assistance, or feature clarification, the support experience has been smooth and professional every time.

Highly recommended for businesses and agencies looking for a reliable WhatsApp automation platform with strong customer support.

– Sumit Shah
RBAL India

It's been 6 months now I've connected with Botsailor.
I've had a great experience using Botsailor so far. What really stands out is their incredibly fast and helpful support team. Whenever I had a question or needed assistance, they responded quickly and solved the issue efficiently.

It's rare to find a company that provides this level of customer support. Their team is professional, friendly, and genuinely cares about helping users succeed with their platform.

Overall, I'm very satisfied with Botsailor’s service and support. Highly recommended for anyone looking for a reliable solution with outstanding customer care!

The team was extremely helpful in resolving an issue that required logging in remotely to my desktop and supporting me. I'm truly delighted with the service and looking forward to building solutions together.

Botsailor is easy to use chatbot platform that supports automation on WhatsApp, Facebook , Instagram and telegram. It has a good customer support system. It’s a reliable solution for buisness looking for messages automation, broadcasting etc.

Botsailor is scam, I am using their service since last 18 months approx and here is the list of problems me and their every single customer is facing:

1. Server goes down after every 2-3 days and it stays offline for even 10-15 minutes everytime. Sometimes we face server downtime issues multiple times a day.

2. They are increasing prices almost after every 2-3 months and I've noticed it 6-7 times since when I started using.

3. Whenever any user or white label partner tries to post these things in their community group or their forum, they directly block or ban them so that other new users don't find out.

4. They always keep working on live servers and push updates directly on live project.

5. They promise to fix everything but problem stays the same.

6. They promised their old users to keep the same prices for lifetime and even posted the same on their forum but later they changed their own words.

7. They don't consider to add latest features according to the new updates which you can find even on codecanyon scripts.

8. You will always keep requesting for a feature but they don't care about it.

9. In case if they feel any feature most requested then they will work to build and then release it as an add-on to increase their revenue.

10. Their team sometimes gives you wrong information or false replies because they are not even aware about the issues, they are not even trained properly to answer about the queries, problem and their solutions.

11. They don't have any proper guide, even a lot of users are requesting to update the helpful docs but it's same since last 2 years or maybe since their first version.

So if you are planning to use their service, I suggest you to stay away because Botsailor is scam.

Every other day platform goes down, when it goes down it goes like 3-4 times in a day, they have started charging more, but just to make more money these people are using cheap server, because they are unanswerable to no one, but as whitelabel resellers we have to answer our clients!!!!

There Server Quality Is Too Cheap…
There Server Quality Is Too Cheap Almost Every Single Day the Server Will Down and They Have no headache for this.

Not Suggest to go with this.

There Server Quality Is Too Cheap Almost Every Single Day the Server Will Down and They Have no headache for this.

BotSailor made it easy to launch a working chatbot in a single evening. The interface is clear, the guides are straightforward, and everything connects without drama. Their support team is responsive and actually solves problems, not just sends links. Pricing is fair, features are growing, and the platform feels reliable day to day. I’d love a few more ready-made templates, but overall it’s a strong, no-nonsense tool that delivers. Five stars.

One of the best platforms to manage and boost business on social media using automation, WhatsApp chatbot, Facebook chatbot, instagram chatbot and many more features

I can’t say enough good things about Botsailor! Seriously, this chatbot software has totally changed our social media marketing strategy. We use it for WhatsApp, Messenger, Instagram, and Telegram, and it’s been a great convenience for us.
Setting it up was as easy as that, and I loved how easy it was to create the chatbot to match our vibe. The automation has saved us so much time—now we can respond to customers 24/7 without any stress. We’ve noticed a big boost in engagement and our customers seem way happier, too!

The best part? There is two actually , the affordability of Botsailor & The support team is fantastic. They’re always there to help out and share tips, making sure we’re getting the most out of the software. If you’re looking to up your social media marketing game, I’d totally recommend giving Botsailor a try! You won’t regret it. Looking forward to more automation and inventions ahead. Thanks to the team.