Bouletta Avis 

98
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered an iPhone 13 Pro Max leather zip wallet case on Tuesday evening - Black Friday 25% off deal with free shipping. Wasn't expecting much after seeing previous reviews (which I stupidly read after... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Very disappointed with luxury leather phone case. Dye was really terrible, uneven color, low quality and I wound up throwing it away it looked so cheap and nasty. I gave company feedback and was off... Voir plus

Noté 5 sur 5 étoiles

It came from Turkey to Hungary before Christmas so I was happy that I've received it in time as a gift. I ordered a brown leather case for Galaxy S10 Plus and it fits perfectly. This was the only... Voir plus

Noté 5 sur 5 étoiles

Just bought my second Bouletta case and just as the first one the quality is great, it looks nice and is super practical. After ordering a laser engraved case I received it only a couple days later. I... Voir plus

À propos de l'entreprise

  1. Magasin de maroquinerie
  2. aussi dans
  3. Boutique de sacs à main
  4. Magasin d'accessoires pour téléphones mobiles
  5. Magasin de sacs

Écrit par l'entreprise

Premium Genuine Leather Phone Case for iPhone & Samsung, Apple Watch Bands, Wallets & Card Holder, Bags


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

98 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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3,9

Tous les avis

(98)

1 avis reçu au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

En pludselig ekstra regning på 151,- kr. for forsendelse.

Produktet var fint nok. Men jeg fik pludselig en efterregning fra Ekspres forsendelse med TNT, hvilket jeg på intet tidspunkt var blevet spurgt om. Hverken om det skulle være ekspres eller med TNT. Så nu står jeg med en regning på 151,- kr. oveni, som jeg ikke vil betale, da jeg ikke har godkendt at skulle det. Jeg har godkendt at forsendelsen fra FREE. Som der også stod i ordrebekræftelsen: "Shipping method
Free Express Shipping (TNT/FEDEX)".

9 février 2022
Avis spontané
Noté 1 sur 5 étoiles

terrible quality control sent out garbage

The product is not what it says very weak magnet not very well made no Customer Service company located in turkey no phone #..This product does not support 13 pro not made well enough for $1000 phone

12 janvier 2022
Avis spontané
Logo de Bouletta

Réponse de Bouletta

Hello Terry

You can return the products you received with the shipping label that we sent you before. In addition, after the necessary checks are completed as a result of the return process, we can send a new product if you want a refund. Thank you for your comment.

Best Regards

Noté 5 sur 5 étoiles

True Customer Service

They stand by their phone cases, excellent customer service, really top notch. I respect them, for respecting me.

9 janvier 2022
Avis spontané
Logo de Bouletta

Réponse de Bouletta

Thank you for your review. I am so glad you liked it.

Noté 5 sur 5 étoiles

Ordered an iPhone 13 Pro Max leather…

Ordered an iPhone 13 Pro Max leather zip wallet case on Tuesday evening - Black Friday 25% off deal with free shipping. Wasn't expecting much after seeing previous reviews (which I stupidly read after placing the order). It's now Thursday lunchtime; has just arrived by courier. An absolutely stunningly crafted wallet, fits perfectly, gift boxed with ribbon and velvet bag; and loads of extra bits I didn't order (or pay for) - a leather AirTag fob, a leather key ring, a leather mini wallet, a mask......and six Gold VISA cards in the slots (although I doubt I'll get very far if I try to use those....). BEYOND pleased, Bouletta :-)

25 novembre 2021
Avis spontané
Logo de Bouletta

Réponse de Bouletta

We always try to do our best to satisfy our precious customers.Every day we are looking for new ways to flatter your customers.Glad to hear you liked the gifts we sent it to you and thanks for your amazing comment about our work.

Best Regards...

Noté 5 sur 5 étoiles

Great service + Gorgeous product!!

Beautiful phone case with outstanding customer service!! I even received extra gifts I wasn’t expecting. 5+ stars!!!

15 novembre 2021
Avis spontané
Logo de Bouletta

Réponse de Bouletta

Thank you for your review. We hope you continue to prefer shop.bouletta.com for the continuation of our gifts and discounts.

Noté 2 sur 5 étoiles

No customer service whatsoever!

It appears that after you order something from them their customer service disappears. I ordered a case from them and they sent me the wrong one. I have tried contacting them via company orders email, Facebook, Instagram, and responding to the text they sent me after I made the order, and no one will respond to my issue. Very frustrated with their customer service and I would not recommend ordering from Bouletta.

Update: 11/15 The company did get back to me after I wrote the above review and sent me the correct case. They explained that there are different platforms they sell off of so that is what caused the confusion. That doesn’t explain the time in which it took to respond to me. I think
they only responded to me because of the review. However, they did send me the correct case which fixed the problem so that was appreciated. I think they just need to work out problems in their customer service department.

10 novembre 2021
Avis spontané
Logo de Bouletta

Réponse de Bouletta

Hello there. I apologize for the problem you have experienced. We are working to improve our service quality. We have re-shipped your order to eliminate your dissatisfaction.

You can track your shipment on TNT.com with the tracking number "121462377".

I'm sorry that you think there is a case where we responded on your review. It's just a little late for us to reply. This was due to a relocation in our company. We apologize for the inconvenience caused by this.

Best Regards

Noté 5 sur 5 étoiles

My father

My father has had a bouletta scrennsafe for five years and it isnt even getting mark a on

2 novembre 2021
Avis spontané
Noté 2 sur 5 étoiles

Lots of problems…

Several things wrong with this phone case. First of all it ripped apart at the seam after about 3-4 months. It also gets very hot if I charge it inside the case(not the wallet, but just the phone case.) With other brands I was able to charge it inside the case without this problem. The magnet "snap" isn't as secure as other brands I've tried either. I liked the AMOVO brand one much better than this one, and the AMOVO was cheaper too.

8 octobre 2021
Avis spontané
Logo de Bouletta

Réponse de Bouletta

Hello Nancy

We value your opinions. I will report your comments to our report production department. But we really trust our magnets. We have the strongest magnets in this field. We have received many positive and wonderful comments in this direction from our customers. However, I would like to state that we will take your comments into consideration. Because we always aim for the best.

Best Regards

Noté 3 sur 5 étoiles

There was a damage on the leather

24 septembre 2021
Avis spontané
Logo de Bouletta

Réponse de Bouletta

We are sorry for that. Can you send the photo of the product to order@bouletta.com so that we can determine the situation?

We would like to make up for this situation.

Noté 1 sur 5 étoiles

Horrible Company - stay away

I ordered a case for my S20 and then I upgraded my phone to an S21. I was told it was too late so I decided to eat the cost of the s20 case and ordered another case for my s21.

I never got the s20 case and the s21 case came with the completely wrong embossing ... and their customer service is useless. They say they are looking into the problem and then an hour later they still haven't typed anything into chat.

9 août 2021
Avis spontané
Logo de Bouletta

Réponse de Bouletta

Hello Paul, because there was confusion during the order, we contacted you and we will ensure that your order is sent correctly. A shipment tracking number will be sent to your email within 24 hours. I hope you will be satisfied with your case.

Noté 5 sur 5 étoiles

I don't usually leave a review, but when I do..

I don't usually leave a review, but when I do..

What a great products and services! I've had a Bouletta case some 5 years ago and when I got the iPhone 12 mini this was basically the only choice available for me.

The only thing that bothered me was that it's not compatible with MagSafe. When I reached out about this issue, they offered me a MagSafe compatible cover for a good discount.

I was so happy with the customer service and the products that I bought two belts from them as well.

Again, I don't usually write reviews but this is well deserved.

Everyone at Bouletta: Keep up the good work!!

3 août 2021
Logo de Bouletta

Réponse de Bouletta

Thank you for your nice comment. We were very happy.

Noté 1 sur 5 étoiles

Once the purchase is made

Once the purchase is made, it's impossible to get in touch with the customer service. I tried e-mail, chat and WhatsApp - no one replied. I needed to get an RA number to return the product within allotted 30 days, to no avail.

21 juillet 2021
Avis spontané
Logo de Bouletta

Réponse de Bouletta

We apologize for not being able to respond quickly on a public holiday. The necessary information for the return has been sent to you.

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