Boulies Avis 

186
TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Had my chair only for a few months. Gas lift mechanism is shot. My chair now randomly starts to slowly sink when I'm at my computer. I've had people laughing at me in video calls as they watch me sl... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Dealing with this chair has been an on-going struggle. First, the leavers were faulty and did not work. Numerous videos sent back and forth. Then sent new leavers, so the chair finally went down. Howe... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have purchased the ergonomic chair and the Master chair from Boulies and both chairs are well built and sturdy. I did have some issues with EP460 and its gas lift but this has been resolved. Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I initially was unhappy with my experience when I wanted to return a chair due to the courier. Boullies and the agent (Emma) I spoke to resolved my issue and was always in contact. They have fixed any... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de meubles

Écrit par l'entreprise

Welcome to Boulies, your choice chair firm that specialises in gaming and office chairs. With a wide array of models, our aim is to deliver the quintessential seating experience for all our valued customers.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

186 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(186)

34 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I must say

I must say, I really like the ash grey colour. It's also incredibly comfortable, with a thick seat cushion. This is the most comfortable chair I’ve ever used!

19 juin 2024
Noté 5 sur 5 étoiles

very friendly and helpful service

Customer service was very friendly and helpful. I bought the Master chair 2 years ago, and when the leather seat cushion cracked, they quickly arranged a replacement.

1 juillet 2024
Noté 5 sur 5 étoiles

Good Purchase

The chair arrived on time and without any issues. My husband assembled it very quickly. He said the chair is very comfortable.

2 juillet 2024
Noté 5 sur 5 étoiles

A new chair needed

I just received my new chair, because I was sitting for a long time, and the comfort of the chair was very important to me. The seat cushion is very thick and comfortable.

2 juillet 2024
Noté 5 sur 5 étoiles

Boulies Master Max

Boulies Master Max. Magnificent, comfortable chair. Stylish and fairly easy to construct. Yodel were "wishy washy" at best with delivery process and it took longer than it should but otherwise have nothing but praise as it's not the chairs fault! Fingers crossed it will last me some years of good service. My advice if you are wavering between chairs then stop, this IS the one.

5 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

It is a gift

It is a gift, I am grateful that it arrived in a timely manner. If you want to receive it as soon as possible, I highly suggest contacting them when placing an order.

12 juin 2024
Noté 4 sur 5 étoiles

Broken armrest but..

I had just used it for 3 months and the upper part of the left armrest became wobbly. I contacted them via email and provided a video. I received the new armrest three days later. I hope it can be used longer.

7 juin 2024
Noté 2 sur 5 étoiles

Lost interest waiting for delivery

Order process was great and I was looking forward to having a decent chair.
A week later, no delivery and speaking with Yodel the item hasnt been shipped to them yet.
I gave them a day to deliver or refund and in all fairness the refund was pretty quick.
In this day and age a week and hasn't left the depot is not a service I would expect.
Shame as reviews for the chair look decent but if you can't get a delivery what's the point

29 juin 2024
Avis spontané
Logo de Boulies

Réponse de Boulies

Hello, thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the delivery.
We would like to explain that our process involves arranging for our warehouse to send the package to the depot of Yodel. After this step, the package waits for Yodel to scan it. Once scanned, the website will update the tracking information. Until the package is scanned, Yodel customer service may state that they have not received the package.
As soon as our support received your feedback, we immediately arranged for our warehouse to contact Yodel and, respecting your wishes, processed a refund for you as quickly as possible. The full refund has been completed. Currently, we are still awaiting the results of Yodel's investigation into the lost package.
At Boulies, we strive to ensure every customer is satisfied with our products and services. Should you have any further questions or concerns, please do not hesitate to contact us directly. We are committed to helping you and resolving any issues you may have.
Thank you for your understanding and patience.

Noté 5 sur 5 étoiles

I uploaded a video to the support team…

I uploaded a video to the support team since I noticed that the right armrest was shaking more than the left while I was sitting and playing games. They confirmed the issue promptly. I appreciate quick and helpful service.

11 juin 2024
Noté 5 sur 5 étoiles

Really helpful

The chairs arrived late. However, it was delivered undamaged and assembled easily. Thanks for the help from the support team.

5 juin 2024
Noté 5 sur 5 étoiles

Very good quality

It's been two years since I've had the chair, and it's still very comfortable, but the armrests are showing some wear. The customer is friendly and they sent me new armpad.

12 juin 2024
Noté 5 sur 5 étoiles

Lovely chair

Lovely chair, perfect fits my room and delivered by well packaged. Very pleased and about to order other chair as the gift to my room.

11 juin 2024

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