Bourne Ear Care Avis 

84
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kaylan Thanks again for your home visit and removing the wax build up so easily and efficiently I recommend very highly , if you thin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service. I visited my GP last week and discovered I had a lot of hard, compacted wax in both ears. I was advised to use olive oil drops a few times a day for a couple of weeks. A week in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A friendly and professional approach each time we visit - even though I had put the wrong date in my diary ! Kayla was most accommodating and was able to attend to our treatment whilst we were there.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited Julia today at the Bourne clinic to remove the earwax from my husband's ears, She is absolutely amazing very reassuring gentle and explains throughout your appointment what she will be doin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Conseiller santé

Écrit par l'entreprise

Microsuction ear wax removal service using the Tympa System, carried out in the comfort of your own home.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

84 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(84)

18 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly recommend. Thank you, Kayla!

Excellent service. I visited my GP last week and discovered I had a lot of hard, compacted wax in both ears. I was advised to use olive oil drops a few times a day for a couple of weeks. A week in, my ears had become completely blocked — the wax had softened but not yet worked its way out.

I reached out to Bourne Ear Care this morning and Kayla was able to fit me in just two hours later. Everything was explained in great detail, and she removed a surprising amount of wax from both ears. Seeing the before and after photos was fascinating!

Highly recommend. Thank you, Kayla!

9 juillet 2026
Avis spontané
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Réponse de Bourne Ear Care

Thank you, Callum, for taking the time to leave Kayla a glowing review.
We're very pleased that we were able to fit you in so quickly to give you some relief from your symptoms.
We are really grateful for all the feedback that we receive - this is the way that we can measure that we are at least meeting the expectations of our clients.
With kind regards Julia and Kayla

Noté 5 sur 5 étoiles

Kaylan at Bourne Ear Care

Kaylan
Thanks again for your home visit and removing the wax build up so easily and efficiently
I recommend very highly , if you think you need this service ring and get professional help
Kaylan will get you sorted

3 juillet 2026
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much for taking the time leave Kayla a review after your appointment with her.
We are extremely grateful for feedback as it allows us to ensure that we are able to continue to offer the best service for all of our clients.
Kind regards Julia & Kayla

Noté 5 sur 5 étoiles

A friendly and professional approach

A friendly and professional approach each time we visit - even though I had put the wrong date in my diary ! Kayla was most accommodating and was able to attend to our treatment whilst we were there.

2 juillet 2026
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much for your review, Catherine. We do try to accommodate where we can.
It’s very important for us to receive feedback to maintain our high standards, so thank you for taking the time to provide this for us. We really do appreciate.
Julia & Kayla

Noté 5 sur 5 étoiles

Kayla was lovely

Kayla was lovely, friendly, caring and professional on my first visit with her… thank you for a great first experience!

2 juillet 2026
Avis spontané
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Réponse de Bourne Ear Care

Thank you for taking the time to leave a review for Kayla, Leigh. It means such a lot to us and is important for us to ensure the continuity of care that we strive to give every time.
Julia & Kayla

Noté 5 sur 5 étoiles

Wax removal with excellent service

I saw Kayla today and she was so gentle removing wax from my right ear. I would definitely recommend Bourne Ear Care.

2 juillet 2026
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much Iris, for leaving this review for Kayla. It really does mean a lot to us and more importantly, is the best way for us to ensure we continue to provide the best care at every opportunity.
Thanks again
Julia & Kayla.

Noté 5 sur 5 étoiles

Absolutely brilliant service

Absolutely brilliant service, would highly recommend. Great communication and pre visit advice. Sorted my problem and great advice going forward. Thanks 5 star service.

25 juin 2026
Avis spontané
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Réponse de Bourne Ear Care

Thank you, Martin, very much, for your kind words.
It was a pleasure to be able to help you.
We really appreciate you taking the time to leave us a review which is very important for us to continue providing the best service possible to all our clients.

Noté 5 sur 5 étoiles

I had to go to Bourne ear clinic this…

I had to go to Bourne ear clinic this afternoon What a lovely girl Kayla is She put me at my ease straight away with a smile and lovely friendly greeting the procedure was noisy but painless which she explained from the start Would throroughly recommend as I went in not hearing very well and came out with my hearing thankfully restored Many many thanks Pat

18 juin 2026
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much for leaving such a lovely review for Kayla.
It is really important for us to receive feedback to ensure we continue to give the very best service that we strive for and this shows through your review.
Thanks again for taking the time to leave Kayla this feedback. ☺️

Noté 5 sur 5 étoiles

We visited Julia today at the Bourne…

We visited Julia today at the Bourne clinic to remove the earwax from my husband's ears, She is absolutely amazing very reassuring gentle and explains throughout your appointment what she will be doing and how the ear works and what problems can accure with other parts of the body due to blocked ears. Excellent service she is worth her weight in gold if I could I would rate her a lot higher than 5. Will definitely advise anyone to go to the clinic or give her a ring for a home visit. Thank you so much regards from The Stubbs family

28 mai 2026
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much for taking the time to leave a review. Your very kind words are much appreciated.
It is so important for us to receive feedback to ensure we continue to provide the best service possible. So thank you very much.
Kind regards Julia & Kayla

Noté 5 sur 5 étoiles

Beyond 5 stars

Beyond 5 stars.
I was in safe hands. Lovely family service. I’ve taken on board their advice and feeling so much better.
A huge well done ladies.

13 février 2026
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much for taking the time to write us a review.
Feedback is extremely important to us so that we can ensure we are giving the very best service at all times.
I'm so pleased that the advice we offered is helping.

Noté 5 sur 5 étoiles

Kayla arrived extremely punctually

Kayla arrived extremely punctually, and performed wax removal on both my wife and myserlf. Very gentle experience, thoroughly recommend Kayla and Bourne Ear Care

24 décembre 2025
Avis spontané
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Réponse de Bourne Ear Care

Thank you Mike, for leaving a review following Kayla’s visit to you.
We are very happy to hear that you would recommend us.
It is very important to receive feedback from our patients so that we can ensure we’re giving an exemplary service every time.

Noté 5 sur 5 étoiles

Review left by Dale

Review left by Dale

Kayla arrived promptly and fully prepared, everything was explained beforehand and any nerves quickly settled. I found kayla knowladgeable, informative and very professional. All after care was explained with all information in a easy to read format. Excellent service.

15 décembre 2025
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much Dale, for leaving a review on behalf on Vincenzo after Kayla’s visit to him.
It’s really important for us to receive feedback so that we can ensure with continue providing the best care that we can.

Noté 5 sur 5 étoiles

Very satisfied with Bourne Ear Care

Julia and Kayla Brown come fully equipped and are obviously experts who take pride in their ear care service and show concern for their clients. All actions they take are carefully explained.
I have had their service on two previous occasions and recommend them with confidence.

21 novembre 2025
Avis spontané
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Réponse de Bourne Ear Care

Thank you, Robin, for leaving us a review after Kayla's visit to you this time.
We really appreciate you recommending us too, as I believe this is the best form of advertising. Receiving feedback enable us to continue giving the best possible service.

Noté 5 sur 5 étoiles

Microsuction

Excellent session at BEC. Julia was knowledgeable and explained all procedures.
Seeing inside the ear, with the device, helped me understand the ‘before’ and ‘after’ of the treatment.
Julia’s customer service is recommended.

30 octobre 2025
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much for taking the time to leave us a review. It is very important for us to receive feedback on our service to ensure we continue to give the best experience possible.

Noté 5 sur 5 étoiles

Extremely professional and friendly…

Extremely professional and friendly service. This was the first time I had experienced ear war removal and Julia gave me a clear description of the process before she began. The micro-suction was completely painless and highly effective. What a pleasure to hear clearly again! I can highly recommend Bourne Ear Care based upon this treatment.

16 octobre 2025
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much, Rob, for taking the time to leave us a very positive review. It's so important for us to receive feedback to ensure we're giving the best customer experience that we can.
And I'm so pleased that you can hear clearly again.

Noté 5 sur 5 étoiles

Wax removal with care and consideration's

I have been using Bourne Ear Care for three visits to remove Wax from my ears, very happy with the care Julia takes to make sure I’m comfortable and very careful in answering all my questions, would recommend Bourne Ear Care to anyone that is considering wax removal

23 septembre 2025
Avis spontané
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Réponse de Bourne Ear Care

Thank you, Brian, for taking the time to leave us a review.
It’s very important for us to receive feedback to ensure we can continue to provide an exemplary service!

Noté 5 sur 5 étoiles

Second opinion needed

I visited Bourne Ear Care recently following treatment at another local facility. I received a thorough examination from Julia and comprehensive advice for ongoing care. Excellent service, reasonably priced. Just wish I'd found them sooner!

4 septembre 2025
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much for taking the time to leave us a review, Janie.
It was a pleasure to meet you and I hope the advice really helps!
As a small business it is so important for us to receive feedback to enable us to continue giving the best customer care as possible.

Noté 5 sur 5 étoiles

Blocked ear

Kayla from Bourne ear care has just visited me with my ear problems. She was a very polite and professional person who explained everything to me. I’m so happy that I have booked with this company.100% rebook.

11 août 2025
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much for booking with us and taking the time to leave a review for Kayla. Receiving feedback is extremely important to us and helps us to provide the best customer care.

Noté 5 sur 5 étoiles

Back to my “Normal”

Great experience at Bourne Ear Care today to have ear wax removed by microsuction my first time! Kayla was lovely very professional & explained everything in detail & no pain & successful result so relieved to be able to hear again 👍 happy to highly recommend!

17 juillet 2025
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much, Linda, for taking the time to leave us a review.
It’s so important for us to receive feedback so that we can ensure we give the best customer experience every time!
I’m so pleased you’re ’back to your normal!’
With very best wishes
Julia & Kayla
Bourne Ear Care

Noté 5 sur 5 étoiles

Professional care at home

Julia came out to very quickly. She is very caring, friendly and professional. I have no hesitation in recommending her most highly.

7 mai 2025
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much for your kind comments. We really appreciate you taking the time to give us valuable feedback.

Noté 5 sur 5 étoiles

Highly recommend

Kayla came to my home, she was most professional and the whole experience of ear wax removal was painless, quick and easy. Highly recommend. This comment is from Sue Southcott

22 mai 2025
Avis spontané
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Réponse de Bourne Ear Care

Thank you so much for taking time to leave us feedback. Receiving reviews is really important for us to be able to offer the best customer service.

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