Boutique Store Official Avis 

113
•
TrustScore 1.5 sur 5

1,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I would leave no stars I could. Ordered 8th December. Emailed 28th December and received a reply saying my order had been flagged as priority. No tracking, no updates and no longer replying to emails.... Voir plus

Noté 1 sur 5 étoiles

This store is a SCAM. Buyer beware and do not buy from them. They sent me boots that were not as advertised and felt and looked like cheap felt-like material such as cheap craft store ornaments would... Voir plus

Noté 1 sur 5 étoiles

Ordered a jumper. Did not receive confirmation of payment or tracking email and no item received. Have sent an email and waiting for a response. Jumper ordered through a company called London elegan... Voir plus

Noté 5 sur 5 étoiles

Jumper far too small ,bad sizing. Have e mailed Boutique several times to ask for information how to return parcel with no response . Will not be using this company again money wasted


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

113 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,7

Tous les avis

(113)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Let down and bad communication

I ordered a jumper from Boutique Store through Lyst. The delivery time stated was 2 -5 days. When, much later,12 my order didn't arrive and there was no word from Boutique Store I contacted Lyst only to find my order had been cancelled with no reason why. I subsequently went onto the Boutique Store site where the jumper was showing as out of stock. Why could Boutique store not inform me my order was cancelled? I won't use them again.

12 novembre 2022
Noté 5 sur 5 étoiles

Looks really nice and very soft too great jacket.

Looks really nice and very soft too. My wife will looking at different colours soon. Excellent quality.

9 octobre 2022
Logo de Boutique Store Official

Réponse de Boutique Store Official

Hi

Thank you for shopping with us. We're very pleased to hear you're happy with your purchase!

Kind regards,
Boutique Store

Noté 1 sur 5 étoiles

I have tried to contact this company in…

I have tried to contact this company in 4-5 occasions via email and also Instagram as I have not received my order of a blazer which I ordered on the 31st august I have had no response to date from anyone regarding my order. This is the first time I have ever had no response from an online shopping store. I really like the blazer and it’s a shame I haven’t got it nor had any response from boutique store.

31 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Thank you for such wonderful products

Thank you for such wonderful products. It arrived perfectly packaged and very quick too. We ordered the Dino Roar range, harness, lead and poo bag, they were well made, lightweight which we wanted, and beautiful designs. We had an issue, I ordered the wrong size but everything was handled well and we got the correct size delivered promptly.

17 août 2022
Logo de Boutique Store Official

Réponse de Boutique Store Official

Hi

Thank you for shopping with us. We're very pleased to hear you're happy with your purchase!

Kind regards,
Boutique Store

Noté 5 sur 5 étoiles

Much more cost effective than other…

Much more cost effective than other online brands, Super quick delivery and lovely website and service.

16 août 2022
Logo de Boutique Store Official

Réponse de Boutique Store Official

Hi Neli

Thank you for shopping with us. We're very pleased to hear you're happy with your purchase!

Kind regards,
Boutique Store

Noté 5 sur 5 étoiles

I was really impressed with how quickly…

I was really impressed with how quickly my product arrived and that it was a lot less expensive than a lot of other companies: I’m really happy 😃 with the dress and fit.

15 août 2022
Logo de Boutique Store Official

Réponse de Boutique Store Official

Hello Louise,

Thank you for taking the time to leave us such a fantastic review!

Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

Thank you
Boutique Store

Noté 1 sur 5 étoiles

Bad Service

I’m trying to return my order however the website link on their website doesn’t work and I haven’t received a response to any of the emails I have sent to them.

I can’t get through to anyone to discuss about returning my order.

3 août 2022
Avis spontané
Logo de Boutique Store Official

Réponse de Boutique Store Official

Hi
Unfortunately we had some technical issue, I send you the return link .
https://www.boutiquestore.co.uk/a/returns
I do apologize for any inconvenience caused.
Please let us know if you need more help .

Thank you
Boutique Store

Noté 3 sur 5 étoiles

Hi I am unable to get though to you

Hi I am unable to get though to you
I don't have a despatch now for my order 14334/9156329
I am also unable to contact you as it says phone number in wrong format have tried all ways
07757016105 please help

28 juillet 2022
Avis spontané
Logo de Boutique Store Official

Réponse de Boutique Store Official

Hi
Thank you for shopping, There is a track number showing you received your parcel and we already refunded it.
Please let us know if you need more help .

Thank you
Boutique Store

Noté 5 sur 5 étoiles

The site is very good good choice and…

The site is very good good choice and value for money. Will recommend.

27 juin 2022
Logo de Boutique Store Official

Réponse de Boutique Store Official

Hi Mrs Carol,

Thank you for shopping with us.
We're very pleased to hear you're happy with your purchase!


Kind regards,
Magia
Boutique Store

Noté 5 sur 5 étoiles

Excellent

Excellent service beautiful trousers,thank you.

25 mai 2022
Avis spontané
Logo de Boutique Store Official

Réponse de Boutique Store Official

Hello Rosenah,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Thank you
Magia
Boutique Store

Noté 5 sur 5 étoiles

Definitely recommend

Lovely product and very quick to arrive. They fit perfectly, the sizing was bang on.

23 mai 2022
Avis spontané
Logo de Boutique Store Official

Réponse de Boutique Store Official

Hello Russell,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Thank you
Magia
Boutique Store

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery. Thank you.

20 mai 2022
Avis spontané
Logo de Boutique Store Official

Réponse de Boutique Store Official

Hello,

Happy to hear this - we appreciate your feedback.

Thank you
Magia
Boutique Store

Noté 4 sur 5 étoiles

Good

Fantastic and lovely

12 mai 2022
Logo de Boutique Store Official

Réponse de Boutique Store Official

Hello Ausenda,

Thank you for taking the time to leave us a review!
Your satisfaction is our priority.

Thank you
Magia
Boutique Store

Noté 5 sur 5 étoiles

Great items and good delivery

Items as described, good quality items, kept informed when shipped and day it’s going to be delivered. Good service.

10 mai 2022
Logo de Boutique Store Official

Réponse de Boutique Store Official

Hello Tracy,

Thank you for taking the time to leave us such a fantastic review!

Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.

Thank you
Magia
Boutique Store

Noté 5 sur 5 étoiles

Good value

Good value, delivered on time with sizes as shown.

5 mai 2022
Logo de Boutique Store Official

Réponse de Boutique Store Official

Hello Marcia,

We are so grateful for your 5-star review.
Thanks for sharing your rating with us and the community.

Thank you
Magia
Boutique Store

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