My daughter lives in Munich and every year she orders a selection of pies to be delivered to Leicester for me. I look forward to their arrival as I can't get a decent pie down here. ( They've not hear... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Previously gave a 1 star review as ordered some pies which were delivered late and were mouldy. Customer services were very helpful, it was a problem with courier not Bowen, also they gave me another... Voir plus
L'entreprise a répondu
The ordering online was easy to follow, we were kept well in the loop about delivery. The order arrived well-packed and in good condition. As for the pies, some have been put in the freezer and tho... Voir plus
L'entreprise a répondu
The customer service is excellent, Unfortunately DPD (delivery) are not ! Parcel arrived and the pies were warm they had defrosted and started to heat inside the foil packaging. I received an im... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Bowen Pies, we're passionate about making award-winning homemade pies using only the finest ingredients. Based in Chorley, Lancashire, Bowen Bakeries Ltd has been delighting taste buds since 1994. What began in a butcher's shop has grown into a renowned bakery offering mouth-watering pies and puddings. Our pies are not just tasty—they're award-winning! Each one is individually made according to our secret recipes, some of which have been cherished for over 30 years.
Coordonnées de contact
Unit 5/6, Botany Brow, PR6 0JN, Chorley, Royaume-Uni
- 01257 480 427
- support@bowenpies.co.uk
- bowenpies.co.uk
4,5
Excellent
258 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Great value and taste
The pies were delivered on time and with the normal great taste and value.
23 avril 2026
Great service with great tasting pies
Great service with great tasting pies, definitely will be having more they were fantastic, especially the pork pie,
23 avril 2026
Great service top quality pies wigan exile getting my fix of pies
Great service top quality pies. Fast and easy delivery. If you do have a problem they sort it out ASAP. Always get my pies from bowens.
23 avril 2026
..excellent pies puddings especially
..excellent pies puddings especially, returning customer.
26 mars 2026
Réponse de Bowen Pies
Really appreciate the review and your continued custom, Dawn. So glad that we get to bake excellent pies and puddings for you on the regular.
Lana,
Bowen Pies
Amazing pies
Amazing pies! Found shop by luck have been twice and now ordered online as we do live abit far.
30 mars 2026
Réponse de Bowen Pies
Appreciate you taking the time to leave a review. Great to hear you found us, and even better that you’ve come back again and ordered online too. Thanks for your support, it really means a lot.
Lana,
Bowen Pies
Superb apple pie
24 mars 2026
Réponse de Bowen Pies
Really glad you enjoyed the apple pie, thanks for taking the time to leave a review.
Lana,
Bowen Pies
Réponse de Bowen Pies
Thanks for your review, really glad you enjoyed the pies. We always try to keep pricing fair while using quality ingredients and traditional methods. Appreciate you taking the time to share your feedback.
Lana,
Bowen Pies
Cherry pie crust rock hard could not…
Cherry pie crust rock hard could not eat it went in the bin
26 mars 2026
Réponse de Bowen Pies
We're sorry to hear this, George, that’s not the standard we expect from our pies. We don’t have any record of you getting in touch with us directly, but if you had, we would have happily looked into this and offered a refund or replacement if this was the case.
Lana,
Bowen Pies
Delivery people left them at main…
Delivery people left them at main reception never brought to my apartment. The pies are very
Small.
24 mars 2026
Réponse de Bowen Pies
Thank you for your review, Reginald.
I’m sorry to hear the delivery wasn’t as expected. Once orders are with the courier, delivery is handled by them. In apartment buildings parcels are typically left at reception unless specific instructions (such as access codes or directions to the apartment) are provided through the courier notifications.
We don’t have any record of you contacting us directly, but if you had, we would have been more than happy to look into this for you and help resolve it.
In terms of the pies, we do list weights on the product pages so customers know what to expect, but we appreciate all feedback.
Lana,
Bowen Pies
Where are the pies?
Update - I did eventually get the pies. The pies are fab & very tasty. shame about the delivery.
Where are the pies? Would love to write a review about the pies but I haven’t got them yet. Should have been delivered yesterday. DPD had the pies at my local depot on 06/03/2026 at 1.14 am for delivery the same day as I requested. DPD then decided to change it to Saturday 07/03/2026 saying it was my request on the tracking, it was not. I am now worried about the condition the pies are going to be in and will they still be edible due to the fact the time they have been hanging around with DPD. Do they store them in refrigerator conditions? They are going to be at least 3 days old when I eventually get them.
7 mars 2026
Avis spontané
Réponse de Bowen Pies
Thanks for taking the time to leave a review Wendy, and I’m sorry to hear you’ve had a frustrating experience with the delivery.
Our pies are baked fresh to order and sent chilled in temperature controlled packaging, which is designed and tested to keep them at a safe internal temperature for up to 48 hours in transit. While unexpected courier delays can occasionally happen and are unfortunately outside of our control, the packaging is specifically designed to allow for situations like this.
From what you’ve described, if the parcel was delivered on Saturday it would still fall within that safe transit window. Orders are typically collected from our fridges late in the day before dispatch, so they remain well within the timeframe they’re packed for.
We completely understand how concerning it can be when tracking updates change unexpectedly. If you’d like us to look into this properly for you, please do get in touch with us directly with your order number or email address, as we don’t currently have enough information from the review to locate your order. You can reach us on - support@bowenpies.co.uk
As a small family business, we always do our best to help resolve things quickly when customers reach out to us and we’d be very happy to assist.
Lana,
Bowen Pies
Réponse de Bowen Pies
Thank you for the lovely review, Gwenda. Tasty pies are what we're all about! So pleased that you enjoyed yours.
Lana,
Bowen Pies
Excellent pies just the delivery charge…
Excellent pies just the delivery charge
Stops me buying more.
25 février 2026
Réponse de Bowen Pies
Thanks for another review, Ken, we really appreciate it and glad you’re enjoying the pies. We do understand the delivery cost can be a factor. The postage and temperature controlled packaging actually comes in at around £10 per order, so we try to keep things fair and only charge a fraction of that to customers.
A lot of people find it works well to stock up and take advantage of the free delivery over £50, especially as the pies freeze really well for later. Thanks again for your support.
Lana,
Bowen Pies
Excellent pies
Excellent pies, good quality and a nice size, defiantly value for money. Easy to order and a great service.
23 février 2026
Réponse de Bowen Pies
Appreciate your review, Les, thanks so much! It's so great to hear that you found it easy to order pies online and that the pies themselves were value for money. Hopefully we can bake for you again real soon.
Lana,
Bowen Pies
Réponse de Bowen Pies
Thanks for taking the time to leave a review Steve, we’re really glad you enjoyed the pies. We know taste can be quite subjective, so we appreciate the feedback and it’s helpful for us to hear. Thanks again for giving us a try.
Lana,
Bowen Pies
Delicious pies best ever …
I’ve only ever had pies this delicious once before and that bakery closed down so Thankyou for your amazing product got my next delivery on Thursday 10/10
2 février 2026
Réponse de Bowen Pies
Thank you so much for the kind words Adele, we’re really glad you’ve found us and that the pies hit the mark. We hope your next delivery on Thursday is just as good.
Lana,
Bowen Pies
Reight gradely
2 février 2026
Réponse de Bowen Pies
Appreciate the 5 stars, Fred! Thanks for the review.
Lana,
Bowen Pies
Réponse de Bowen Pies
Pleased to hear that the pies, packaging and delivery were of a 5 star standard! Thanks for the top review, Steve.
Lana,
Bowen Pies
Great pies can't be faulted
Great pies can't be faulted, they are excellent. Slight hiccup with delivery, one Email all sorted. Overall highly recommend.
5 janvier 2026
Réponse de Bowen Pies
Thanks so much for the great review, John. Really glad you enjoyed the pies and appreciate your patience with the delivery hiccup. Delighted we could get it sorted quickly for you. Thanks again for recommending us and hope we can bake for you again soon.
Lana,
Bowen Pies.
Festive pies not very nice hopefully…
Festive pies not very nice hopefully gone now. Potato pies as usual very nice and tasty. Stick to the pies your do well and are renowned for.
2 janvier 2026
Réponse de Bowen Pies
Thanks for taking the time to leave a review, Anne. We totally understand that not every pie flavour is to everybody's taste, but we appreciate you giving our December Pie of the Month a go. Thank you for the kind words about our Potato and Meat pies, so pleased to hear that you're a fan of our traditional British pies.
Lana,
Bowen Pies
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