Brilliant company to deal with, any issues (which were few) were dealt with immediately. Easy to contact and the units on offer are spotless . Great all round service
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Lisez les avis des autres
Definitely recommended. I have storage container at the Wakefield Road site in Barnsley. Much better than having a standard storage unit! Rather than have to unload your van and push a troll... Voir plus
Would definitely rent from them again if I need storage in the future – it's convenient, secure, and does exactly what it says on the tin.I also felt really safe leaving my stuff there: there's 24/7 C... Voir plus
Very easy to use, easy access during (long) opening hours. Monitored 24/7. Easy to set up and pay. Very friendly and helpful staff. Conveniently located - choice of locations dependent on storage nee... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We focus on the commercial property and storage market, providing storage and small lock up/starter units for personal self-storage, young businesses starting out, or those who are experiencing growth and need that extra space.
Coordonnées de contact
16 Regent Street, S70 2HG, Barnsley, Royaume-Uni
- 01226 321800
- trustpilot@boylin.co.uk
- boylinsselfstore.co.uk
4,7
Excellent
105 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Very bad people and not a good place for trade people
Very bad people, they don’t care about customers, they can vacate you just for a simple discussing with them
23 avril 2024
Avis spontané
Réponse de Boylins Self Store
Dear Sheronne,
Thank you for your review however the contents of which are disputed.
Your husband has been a customer with us since 2017 and payments have failed since 2019, with the matter progressively becoming worse since 2020, with no invoice being paid on time since this date.
Your husband has a history of shouting at our staff however despite this, we have always treat him with respect and kindness, including the credit of previous late payment fees in order to assist his situation.
The latest invoice was late again, resulting in restricted access and late payment fees. Despite us sending numerous emails regarding the account balance, your husband turned up to the storage container expecting access. He then rang our office having not been able to gain access and was extremely aggressive, rude and irate. A member of our staff had explained the fees and account balance to your husband, however after 45 minutes on the telephone and him continuing to shout with no resolution, we advised that we would send a full statement of account and email, with the hope that this would assist your husband in understanding the breakdown of his account. The call was then ended.
Following on from this, a manager within the business had reviewed his account taking into consideration the consistent late payments, the aggression that is used when speaking to our staff on a monthly basis and the time managing the account and the decision was taken to provide your husband with notice to vacate.
This is not an action that we take lightly and is certainly not a reflection on any ethnicity or race, despite your claims.
We do hope that you understand why this decision has been made, and wish you all the best in the future.
A very straight forward experience with…
A very straight forward experience with no issues. Helpful customer support too.
16 avril 2024
Avis spontané
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