Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Brainly has been really helpful for me when I get stuck on homework. I like that I can search a question and usually find explanations from other students or tutors that actually show how to solve the... Voir plus

Noté 1 sur 5 étoiles

I signed up for brainly free trial and during when the trial was about to finish I was very sick so wasn't checking my emails. As I was charged I cancelled and have not used the subscription at all. I... Voir plus

Noté 5 sur 5 étoiles

This app is so helpful for studying! I honestly don’t know how I would’ve studied for my tests this week without Brainly. Whenever I’m stuck on a problem it helps provides step by step explanations th... Voir plus

Noté 5 sur 5 étoiles

A plataforma supriu as minhas necessidades. Atendimento excelente! Usei por um tempo e depois de terminar meus estudos esqueci de cancelar a assinatura e a mesma foi renovada automaticamente. Após avi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre d'études
  2. Instruction à domicile
  3. Service de soutien scolaire

Écrit par l'entreprise

Brainly is an educational technology company based in New York City, New York, United States. If you need help, send an email to contact@brainly.com.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

418 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brainly has been really helpful

Brainly has been really helpful for me when I get stuck on homework. I like that I can search a question and usually find explanations from other students or tutors that actually show how to solve the problem, not just the answer. It’s a simple and useful tool for studying.

10 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

This app is so helpful for studying

This app is so helpful for studying! I honestly don’t know how I would’ve studied for my tests this week without Brainly. Whenever I’m stuck on a problem it helps provides step by step explanations that’s way easier to digest.

27 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I signed up for brainly free trial and…

I signed up for brainly free trial and during when the trial was about to finish I was very sick so wasn't checking my emails. As I was charged I cancelled and have not used the subscription at all. I contacted brainly customer service and same response again no refund policy. Nor did they consider my situation into account or try to reach resolution. The worst customer service. As it was my first time and I had a genuine reason they treat customers so badly. They charged me $60 dollars . They refuse to offer a refund or even a partial refund since it was a yearly charge . DO NOT RECOMMEND and DO NOT USE.

7 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Horrible experience

Horrible experience, lawsuit needs to created for these scammers.

30 mars 2026
Avis spontané
Logo de Brainly

Réponse : Brainly

Hello,

Thank you for contacting us.

We couldn't find any previous communication from you, or about your case.

If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help you make the most of Brainly moving forward.

Best,

Brainly Team

Noté 1 sur 5 étoiles

They will take your money even if you don’t subscribe to the Tutor Subscription

Let me start by saying that I had the free version of Brainly and that was almost a year ago and last night at 2 AM. They charged me $96 for the Brainly tutor that I never signed up for the and their just was that they have sent me an email reminding me of a sub subscription which again for the second time I never signed up for! This is insane. How can I just scam people?

28 mars 2026
Avis spontané
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Réponse : Brainly

Hello Marsel,

Thank you for contacting us.

As previously informed, Brainly subscriptions are recurring, which means they renew periodically until canceled. When the subscription is about to renew, we send two emails to inform our users that the payment will be processed automatically if the subscription is not canceled, and to remind them that we do not provide refunds.

We went ahead and canceled the subscription on account saadehmars**. It means that the subscription will remain active until the end of the plan, but you will not be charged again.

If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help you make the most of Brainly moving forward.

Best,

Brainly Team

Noté 5 sur 5 étoiles

A plataforma supriu as minhas…

A plataforma supriu as minhas necessidades. Atendimento excelente! Usei por um tempo e depois de terminar meus estudos esqueci de cancelar a assinatura e a mesma foi renovada automaticamente. Após avisar eles que não estava mais usando a plataforma, foi feito o cancelamento e reembolso do pagamento. Muito ágil o atendimento!

10 mars 2026
Avis spontané
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Réponse : Brainly

Olá Bruno!

Agradecemos por sua review!

Ficamos muito felizes em saber que a plataforma atendeu suas necessidades e que nosso atendimento foi ágil e eficiente. Conte sempre com a gente 🚀

Bons estudos!

Equipe Brainly

Noté 2 sur 5 étoiles

I am taking a college bookkeeping…

I am taking a college bookkeeping course. Brainly had no useful answers to any question I asked. I tried the free trial but was not able to ask question because I didn't have enough points. Back to Quizlet.

14 mars 2026
Avis spontané
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Réponse : Brainly

Hello Amy, and thanks for your review! 💚

We’re sorry to hear about your experience. This isn’t what we aim for. We’d love for you to give Brainly another try, as availability of answers can vary, and we’re continuously improving both content and access to help you get the support you need 🚀

Best,
Brainly Team

Noté 5 sur 5 étoiles

I love the community feature on the app…

I love the community feature on the app and I used to use Brainly when I was a kid so it’s nice to use an app I trust because it has always been very factual.

10 mars 2026
Avis spontané
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Réponse : Brainly

Hello Megha, and thanks for your review! 💚

We’re so happy to hear you love the community and that Brainly has been a trusted tool for you over the years. It means a lot to us! 🚀

Best,
Brainly Team

Noté 5 sur 5 étoiles

super convenient as a busy college student

This app is super convenient as a busy college student that likes to be organized. I upload my notes and slides and use the output as a study tool. I highly recommend. There are many useful features

10 mars 2026
Avis spontané
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Réponse : Brainly

Hello Hayley, and thanks for your review! 💚

We’re so happy to hear Brainly fits your busy schedule and helps you stay organized with your study materials. Thanks for the recommendation 🚀

Best,
Brainly Team

Noté 5 sur 5 étoiles

My experience with Brainly has been…

My experience with Brainly has been very good. I’ve used the website and app version of it and I have had very great result on my test and homework. I will definitely be using this as I further my studies.

10 mars 2026
Avis spontané
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Réponse : Brainly

Hello Mikaylah, and thanks for your review! 💚

We’re so happy to hear you’ve had a great experience across both the app and website, and that Brainly is helping you succeed in your studies 🚀

Best,
Brainly Team

Noté 5 sur 5 étoiles

It’s a really great app and very…

It’s a really great app and very helpful especially as a college student

10 mars 2026
Avis spontané
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Réponse : Brainly

Hello Jocelyn, and thanks for your review! 💚

We’re so happy to hear Brainly is helping you as a college student. Thanks for your support 🚀

Best,
Brainly Team

Noté 5 sur 5 étoiles

Top scholar

I like anything that deals with higher education and finding solutions to problem so this app is innovative and see a successful turn out as this is a need for the Youth.

10 mars 2026
Avis spontané
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Réponse : Brainly

Hello Cici, and thanks for your review! 💚

We’re so glad to hear you value Brainly as an innovative tool for learning and problem-solving. It means a lot to know you see its impact for students 🚀

Best,
Brainly Team

Noté 5 sur 5 étoiles

Great app for college students!!!

As someone who has tried tons of homework helping apps throughout her college experience, Brainly made the process 10x easier and smoother. While using this app, I found it to be reliable when it came to answering the hard questions I had and definitely took a lot of weight off my shoulders! 10/10 would recommend this to any student and wish I would have found this app sooner!!

10 mars 2026
Avis spontané
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Réponse : Brainly

Hello Imani, and thanks for your review! 💚

We’re so happy to hear Brainly made your college experience easier and more reliable. Your recommendation means a lot to us 🚀

Best,
Brainly Team

Noté 5 sur 5 étoiles

Very helpful

I’ve had a great experience using Brainly. The app makes it easy to ask questions and get helpful explanations from other students and contributors. It’s especially useful when you’re stuck on homework and need a quick explanation to understand the concept better. The community is active, and most responses are clear and supportive. It’s a really helpful learning tool for students who want extra help outside of class.

10 mars 2026
Avis spontané
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Réponse : Brainly

Hello Viktoria, and thanks for your review! 💚

We’re so happy to hear you’ve had a great experience and find the community helpful and supportive when you need explanations! 🚀

Best,
Brainly Team

Noté 5 sur 5 étoiles

i loved most about this experience that… it was easy and carefree

i loved most about this experience that i can upload images easily and get my answer quickly

10 mars 2026
Avis spontané
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Réponse : Brainly

Hello Tiana, and thanks for your review! 💚

We’re so happy to hear you enjoyed how easy and quick it is to upload images and get answers - that’s exactly what we aim for 🚀

Best,
Brainly Team

Noté 5 sur 5 étoiles

Helped me get As on midterms

Brainly was a wonderful tool to help me understand certain homework aspects I had trouble on! If it wasn’t for this AI platform, I would’ve had trouble understanding concepts for business calculus & physics, and I wouldn’t have done as great in my classes. However, I can easily say that this platform helped me get on the road to achieve all As this semester! 😊

10 mars 2026
Avis spontané
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Réponse : Brainly

Hello Alena, and thanks for your review! 💚

We’re so happy to hear Brainly helped you understand tough concepts and achieve such amazing results - getting all As is incredible, congrats! 🚀

Best,
Brainly Team

Noté 4 sur 5 étoiles

the app is very well structured

the app is very well structured, it is easy to navigate, fairly fast, and explains step by step how to answer your questions. Definitely gives study group vibes with the community sourced answers!

10 mars 2026
Avis spontané
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Réponse : Brainly

Hello Laura, and thanks for your review! 💚

We’re so happy to hear you enjoy the structure, speed, and step-by-step explanations. It’s great to know the community gives you those study group vibes 🚀

Best,
Brainly Team

Noté 5 sur 5 étoiles

My experience with Brainly

My experience with Brainly had always been great. I’ve used Brainly while growing up and it’s always helped me with answers from real people.

10 mars 2026
Avis spontané
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Réponse : Brainly

Hello Yalda, and thanks for your review! 💚

We’re so happy to hear Brainly has been part of your journey over the years and that you value answers from the community 🚀

Best,
Brainly Team

Noté 5 sur 5 étoiles

Sooo helpful

This app was super helpful and helped me with my he and helped me study for my test that i got a 95 on.

8 mars 2026
Avis spontané
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Réponse : Brainly

Hello Melanie, and thanks for your review! 💚

We’re so happy to hear Brainly helped you study and achieve such a great result - congrats on your 95, that’s amazing! Keep up the good work! 🚀

Best,
Brainly Team

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