The log splitter arrived only a little late. It was brand new and worked brilliantly. Only lost one star because it wasn't picked up as scheduled, eventually going a couple of days later. This, for a... Voir plus
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My wife and i hired a carpet cleaner on Friday. The 2 chaps on duty ( sorry don't know names, one was very tall with a beard, the other guy not so tall, lived in S12). Both were fantastic, funny ( e... Voir plus
L'entreprise a répondu
I ordered a sander and various other bits to go with it via Brandon's website. It is not particularly easy to navigate and could be made more user friendly. My decorator encountered problems collect... Voir plus
Straightforward hire process, helpful staff who talked us through using the floor sander. We also used the videos online as we had a few hiccups getting started over a weekend when the store was close... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Coordonnées de contact
120-140, St Marys Road, S2 4AW, Sheffield, Royaume-Uni
- 01142 755179
4,2
Bien
32 avis
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A répondu à 98 % de ses avis négatifs
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I ordered a sander and various other…
I ordered a sander and various other bits to go with it via Brandon's website. It is not particularly easy to navigate and could be made more user friendly. My decorator encountered problems collecting it on my behalf despite me forwarding him the confirmation email and texts. The person who served him at the Sheffield branch wasn't helpful and initially unwilling to give him the goods that I had ordered and paid for.
20 mars 2023
good tools and easy booking
good tools and easy booking
staff on site were very nice and accommodating
slightly spoilt at the end by being accidentally chased for a bill already paid by accounts otherwise would be 5 stars
22 mars 2023
Great service at a good price
Ordered late in the day and was surprised they were able to deliver early next day. Received a confirmation email with a delivery time window and it arrived on time.
The delivery was really polite and friendly. He did apologise for being slow with the paperwork, as he'd only recently started the job, but it didn't show and everyone has got to start somewhere and learn.
I'd initially hired for a week, but finished after a few days, so I emailed to collect early. And again, I received a confirmation email with a collection time window, which they arrived to collect.
Great service at a good price and I certainly wouldn't hesitate to use them again and recommend them to others.
The only tiny negative point was, they weren't open on a Sunday.
23 février 2023
Good explanation was given on use of…
Good explanation was given on use of item hired and an early opening time allowed me to return it without impacting my working day.
6 février 2023
Great tool, friendly service but late being collected
The log splitter arrived only a little late. It was brand new and worked brilliantly. Only lost one star because it wasn't picked up as scheduled, eventually going a couple of days later. This, for a valuable piece of kit, meant I had to stay in / make sure it was protected which was a bit inconvenient. Otherwise, no complaints and would definitely use again.
15 novembre 2022
I was kept informed and updated…
I was kept informed and updated promptly and in a friendly manner any questions were answered in good detail
25 octobre 2022
Cement mixe
Hired a cement mixer for 3 weeks for less than £80. Job done. Good quality clean machine, easy pick up and drop off, no hassle.
26 août 2022
Very easy to deal with
Very easy to deal with. In and out very quickly and very helpful staff
24 août 2022
The wall chaser arrived late and it went downhill from there
The wall chaser arrived late, had no blades and was different to the one I requested. As a result I was supplied the incorrect 110v transformer and had to wait for a replacement to be delivered. This delayed me by a day and a half. I was allowed a free day but it put me behind schedule. I ordered additional bags for the vacuum and these were not the correct type. If this was a school report I would write must do better b
21 août 2022
Réponse de Brandon Hire Station - Sheffield - St Mary's Road
Hi Peter, so sorry to hear about your recent hire experience and how inconvenient this all was for you. Thank you for taking the time to leave a review to bring this to our attention and allow us the opportunity to look into what happened and improve our service moving forward.
I can imagine your frustration and although I cannot change what has already happened, I will take the opportunity to look into the hire and I will contact you privately with my findings. In the meantime, if you would like to share anything further, please feel free to email me at: customercare@brandonhirestation.com
Kind Regards, Emma
Very good service
Very good service. Delivered on time and collection arranged that was very helpful and convenient for me.
14 juillet 2022
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