Brant Self Storage Avis 

196
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

During a recent house move it was very clear that we had to much stuff so we looked for some easily accessible until locally. Brant offer a package, central location for our needs and all insured and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was looking for storage as my son is moving back home and he needs to store his belongings until he finds a place to live. Sam was very helpful and friendly and I secured a storage place with ease.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brent storage made the whole prosess very easy and l was pleasantly surprised to find caravaners now have access to a excellent power wash facility within the caravan compound.(free) Brilliant. Staf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ease of access to the storage unit, a full detailed email on the first day including an access code and YouTube videos to watch to answer any questions and trolleys to help with unloading your car o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garde-meubles en libre-service

Écrit par l'entreprise

Brant Group Self Storage has grown from strength to strength since the company was started in 2007. The company was started when a gap in the market was seen and as there were very few self storage providers in the surrounding areas of Hampshire. Since then the company has grown and added more locations, as well as constantly making improvements to our current sites. With a wealth of experience in the storage industry, you can be assured of a committed team with expert knowledge to help you choose the right storage unit in a convenient area that suits you. All of our sites are secure with CCTV, which is monitored 24/7 by our own private security.


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4,7

Excellent

TrustScore 4.5 sur 5

196 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(196)

82 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent storage facility at the site…

Excellent storage facility at the site I used in Farnham. Easy 24 hour access with great security features. It was quick and easy to sign up and start using. Would highly recommend.

17 juin 2024
Avis spontané
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Réponse de Brant Self Storage

Thank you, Ben! We have been happy to help. Thank you for choosing to store your goods with us - Jenna

Noté 5 sur 5 étoiles

Jenna has been a great help from…

Jenna has been a great help from initial contact to signing up and the removals team were equally helpful and friendly. Well worth the additional money in comparison to other companies which came in slightly cheaper but you get what you pay for! Thank you for making a stressful move slightly easier

13 juin 2024
Avis spontané
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Réponse de Brant Self Storage

Thank you, Natalie, for your amazing review! We are glad you have been pleased with our service so far - Jenna

Noté 5 sur 5 étoiles

Very safe, secure and easy access

From the first phone call onwards I have had great service and advice from Chris at the Alton storage depot. The storage areas are spotlessly clean, available to access whenever I need to. I feel that everything there is well looked after and very safe.

29 avril 2024
Avis spontané
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Réponse de Brant Self Storage

We are so pleased you have been happy with the service, I have passed your comments onto Chris. - Jenna

Noté 5 sur 5 étoiles

Excellent facility and service

Excellent facility and service, 100% recommend and will use again

4 juin 2024
Avis spontané
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Réponse de Brant Self Storage

Hi Gary, thank you for your fab review, we are happy we could have helped! - Jenna

Noté 5 sur 5 étoiles

Absolutely stellar service from Brant…

Absolutely stellar service from Brant Storage! 🌟🌟🌟🌟🌟

I recently found myself in a bind with some urgent storage requirements, and Brant Storage came through for me in an incredible way. From the moment I contacted them, their team was responsive, professional, and genuinely eager to help.

They quickly understood my situation and offered me a variety of storage solutions that fit my needs perfectly. The process was seamless – from booking the storage unit to moving my items in, everything was handled with efficiency and care. The facilities are clean, secure, and easily accessible, which provided me with peace of mind knowing my belongings were safe.

A special shoutout to the staff for their exceptional customer service. They went above and beyond to accommodate my last-minute requests and even provided helpful tips on how to maximize the space in my unit.

If you're looking for a storage solution that's reliable, flexible, and customer-focused, look no further than Brant Storage. They truly saved the day for me, and I couldn't be more grateful. Highly recommended!

25 avril 2024
Avis spontané
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Réponse de Brant Self Storage

Thank you, Steve. Reviews like this make our day!!

Noté 5 sur 5 étoiles

Great long term storage

Used Brant storage for almost all my possessions for 2 years in between house moves. Everything remained safe and dry during that time (some moisture due to natural conditions and the units not being heated) no damage to anything at all. Staff all friendly and very responsive. Would recommend.

12 avril 2024
Avis spontané
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Réponse de Brant Self Storage

Thank you, Ginny, it has been our pleasure.

Noté 5 sur 5 étoiles

Motorhome storage

Looking for somewhere to store my motorhome phoned BRANT SELF STORAGE got hold of CHRIS HARMAN he was very professional and easy to talk too and sorted me out very quickly and security at the site is brilliant you can feel secure in your mind that what you store there is going to be safe and getting it out is very easy at anytime night or day I would recommend them.

27 mars 2024
Avis spontané
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Réponse de Brant Self Storage

Thank you, Terence. I will ensure your comments are passed on to Chris.

Noté 5 sur 5 étoiles

Brant Storage

When I spoke to Brant Storage over the weekend,I was met on the phone with people who were very polite and understanding,if I was able to give 6 stars I would.i would really recommend them to all whom I know.

2 février 2024
Avis spontané
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Réponse de Brant Self Storage

Thank you for your review, Paul :) - Jenna

Noté 5 sur 5 étoiles

Brant self storage (and Jenna) were…

Brant self storage (and Jenna) were super helpful and very efficient making our short term storage very easy and straightforward. The welcome pack was great, all very user friendly particularly as the only day we had to move in was New Year’s Day! The storage itself was clean, well looked after and secure. Easy access into the unit as well with a Luton van. All round excellent service!

27 janvier 2024
Avis spontané
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Réponse de Brant Self Storage

Many thanks for your review, Helen. It has been a pleasure to help you with your storage needs- Jenna

Noté 5 sur 5 étoiles

Excellent 24/7 access

I stored some household items during building work, in the facility in Alton. I found this to be a very satisfactory arrangement. The site is easily accessible. My unit was very straightforward to reach from the parking area. The facility was always clean and well lit. it was particularly convenient to have access 24 hours a day. I’m very happy to recommend Brant Self Storage

16 janvier 2024
Avis spontané
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Réponse de Brant Self Storage

Thank you for your great review, Matt :) - Jenna

Noté 5 sur 5 étoiles

I wanted to say thank you to the Security Guards onsite

I wanted to say thank you to the security guards at the site that helped us out on Thursday 4th January. One was a medic/guard, he managed to get us moved to your site which was a lot safer. The other guard actually managed to use a tyre repair kit to get us home (3am!). Please can you pass on my sincere thanks to them because who knows how long we would have been sat there in the cold and wet weather.

4 janvier 2024
Avis spontané
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Réponse de Brant Self Storage

HI Claire, I have passed on your comments to the team involved. I am glad you managed to get home safe in the end- Jenna

Noté 5 sur 5 étoiles

Highly Recommended

Well firstly, the people that run it are absolutely lovely. Then there is the location, which is easy to access from multiple directions with ease, either A3, or A31. It is assuringly secure with CCTV, coded gates etc and the price is not excessive. So if you are looking for secure, cost effective storage with a source you can trust, I highly recommend using Brant.

30 décembre 2023
Avis spontané
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Réponse de Brant Self Storage

Thank you for your brilliant review, John- Jenna

Noté 5 sur 5 étoiles

Professional, Friendly, Helpful Storage Solution

Every member of staff I met at Brant has been professional and very helpful.

I had 2 internal storage units for 6 months whilst waiting for a house move to complete and I would use Brant again. The storage units and the secure site are impressive; very clean, security access, staff on site, 24/7 CCTV such that I was confident that my stuff was given the best protection possible.

Access to the site enabled a very large removal truck to get easy access, the removal company were impressed.

Brant even helped me find someone to move my stuff out of storage and deliver to the house; Brant helped me at every stage.

I give Brant a 100% recommendation, and a big thank you to the whole team.

20 décembre 2023
Avis spontané
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Réponse de Brant Self Storage

It was our pleasure to help, Adrian. Many thanks for choosing Brant Storage to store your goods- Jenna

Noté 5 sur 5 étoiles

Excellent storage unit

Hired a unit for a year and found the unit to be as advertised, very accessible and any queries I had were handled very efficiently by Jenna at customer services

14 novembre 2023
Avis spontané
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Réponse de Brant Self Storage

Thank you, Nick. It has been our pleasure to help with your storage needs.

Noté 5 sur 5 étoiles

Great experience

Great experience - what a most welcoming and efficient company to do business with - after the stress of selling a property it was a pleasure to speak to these knowledgeable employees and arrange storage.

19 octobre 2023
Avis spontané
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Réponse de Brant Self Storage

Thank you very much for your review - Jenna

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