This company answered every email, enquiry and got back to me promptly with the next action to be taken. It took time but I did receive my beautiful items for the kitchen. They are used daily, beauti... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
*Edit - My refund wasn’t processed as I wouldn’t remove my review! I was asked to rate 5 stars or take down, promised a gift voucher if I did as they asked and then my refund would be honoured... Voir plus
Now that I have my order complete I am very satisfied. I understand dealing with products from overseas can be challenging, but how it is handled is crucial. Emails were answered, action took place.... Voir plus
L'entreprise a répondu
I absolutely love this company. My whole patio has been transformed with their unique solar collection. Everyone always asks me where I get my decor from and I’m happy to share. Also customer service... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Contact Us: support@breckandfox.com
Coordonnées de contact
4,3
Excellent
46 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great quality, great experience!
We recently purchased the waterproof patio globe for our outdoor space, and we couldn't be happier with it! It adds a charming glow to our patio during the evenings and we've had it out during some heavy rainstorms, and it still looks as good as new!!
24 avril 2024
Avis spontané
Réponse de BRECK + FOX
Hi Sarah, we're so glad you enjoyed your patio globe lights! Thanks so much for the feedback.
Magical Lights
I just gotta say, Breck and fox is the bomb! Their outdoor lights collection? Mind-blowing! Seriously, they've got all sorts of cool stuff, from funky string lights to elegant lanterns.
And let me tell you about their customer service – it's like talking to a friend! Quick, friendly, and they really know their stuff.
So, if you're in the market for awesome home decor and killer service. Check 'em out, you won't regret it!
8 avril 2024
Avis spontané
Réponse de BRECK + FOX
Hi Natasha, we're so glad you love our collection and had a good customer service experience! Thanks so much for the feedback.
Stoked for summer now - thanks!
Spent some time trying to find some new outdoor patio furniture and stumbled across Breck and Fox. Liked a few things on their site and needed some help / had some questions. The customer service rep was super quick to respond and helped me with all my questions before I ordered. Its arrived and everything looks great. Stoked for summer now!
2 avril 2024
Avis spontané
Réponse de BRECK + FOX
Hi Brett, we're so glad you enjoyed your experience and patio furniture! Thanks so much for the feedback.
REPLACEMENT GLOBE EASILY!
I had one of my globes fail and fill with water..ultimately dying and not working. With a few emails, pictures, and explanation... Breck and Fox eagerly came up with the solution to replace my broken globe due to water.
14 avril 2024
Avis spontané
Réponse de BRECK + FOX
Hi there, we're so glad we could help solve this issue for you and send a free replacement! Thanks so much for the kind words :)
I absolutely love this company
I absolutely love this company. My whole patio has been transformed with their unique solar collection. Everyone always asks me where I get my decor from and I’m happy to share. Also customer service was so quick and attentive, I’m impressed . Will definitely order again!
4 avril 2024
Avis spontané
Réponse de BRECK + FOX
Hi Jan, we're so glad you enjoyed your experience! We're happy to hear you and your friends love our patio collection. Thanks so much for the feedback!
I have nothing but good things to say…
I have nothing but good things to say about Breck+Fox. The products are unique & good quality. I have purchased the moon lamp & the willow branches & have just placed my 2nd order. Great customer service & easy tracking. Fantastic gift ideas.
Regards,
Lesley 🌕🌑🌕🌑
13 avril 2024
Avis spontané
Réponse de BRECK + FOX
Hi Lesley, we're so glad you enjoyed your experience! Thanks so much for the feedback and kind words. We really appreciate it :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.