Brennmore Avis 

What made my experience great was the product and the service

I recently bought a family birthstone bracelet from Brennmore, and it is GORGEOUS! The website was easy to navigate, which was great because you can find exactly what you want. The bracelet is stunning, with beautifully set stones that reflect excellent craftsmanship and durability. I’m very pleased :)

Very good communication from them. Accurate descriptions

Great customer service and great products at great prices

Brennmore good

Excellent quality!! a+++

Beautiful jewelry and a great price for a monthly subscription!

Their jewelry is very beautiful. I purchased a bracelet from them. When it was delivered it was what I expected. The company is very professional and is very helpful as well.
I look forward to shopping with them again in the future. I would recommend them to others if wanting to find some beautiful jewelry.

My boyfriend got me a beautiful bracelet for Valentine’s Day from here. It is very high quality and I’m able to look at it throughout the day. I will definitely be getting more jewelry from Brennmore in the future. He even said the shipping was quick and received email updates.

Been more has the best jewelry I was able to get some early gifts for my family they absolutely loved them. Thank you again!

They really are trustworthy. THIS store IS good looking ,good customer service AND VERY CONVENIENT.Affordable

This company was amazing in helping me
Find amazing jewelry for my wife and step daughter. It was affordable and great to look at

Best quality products. Love their rings and bracelets. Looking forward to buying more !

It was amazing in so many ways will use again

I was offered payment to come make a fake 5 star review. I have never purchased from this company, but already this is bad business practice and very unethical. I would not trust spending money at a company that is unethical. Focus on th bad reviews only because the good ones are probably all fake.

Beautiful bracelet! Clasp a little difficult

1. Shipping funds were not used as paid.
I paid $37 for expedited shipping. The seller used "UPS 3 Day Select," which is not expedited shipping (e.g., Next-Day Air or 2-Day Air).

2. Order marked as shipped but not in carrier possession.
The order was marked as shipped, however UPS tracking shows the package is not in their possession. This is misleading and violates Etsy's shipping policies. After inquiring 5+ days later, they retaliated and cancelled my order.

3. Seller cancelled my entire order over a shipping inquiry.
Instead of addressing my $37 shipping refund request on an ~$800 purchase, the seller responded stating "I'll cancel your order" and "I am unable to work with you under this communication." I never requested cancellation of the item — only a shipping refund.

Timeline:

Feb 3 — Placed order. Prior to ordering, I asked if delivery by Valentine's Day was possible. Seller said they would "try to speed up the process" and "note the urgency."
Feb 10 — Seller informed me it wouldn't be done on time (7 days, no urgency shown).
Feb 12 — Order finally shipped (9 business days processing). UPS 3 Day Select was used despite paying for expedited shipping.
Feb 16 — I opened a help request asking for a $37 shipping refund only.
Feb 17 — Seller cancelled the entire order. UPS shows package not in their possession.

The necklace I purchased was even prettier in person and the presentation was fabulous!

Super helpful customer support, quick shipping, beautiful products!